MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
233 results found
-
did not receive golden pack
I did not receive a golden pack after purchasing 10 Lord of The Rings Alchemy packs.
1 vote -
Nadu Needs to Go
Even with Nadu being nerfed by alchemy. That card is still way to powerful and needs banned from brawl
1 vote -
shuffler Rigged
Plz fix your shuffler. Its not funny anymore. last month I was diamond 3. now I stuck in Platinum with the literally same deck. worse than that I lose 10 games in a row. Thats not normal. plz fix it. or open your algorithm to proof that your shuffler is fixed. but thank you. now i want to play neither alchemy nor draft or something else anymore. really really thank you.
23 votes -
Achievements not being counted
Achievements not counting games played. Working on Historic and Alchemy. Games are not being counted. Count has remained static for a while now.
1 vote -
Codex Description for Pioneer and Historic is blocked by card
In Codex of the Multiverse / Ways to Play /Formats / Constructed, the Pioneer and Historic descriptions are blocked by an Alchemy card. Device I am using is the iPad Air 4th generation.
2 votes -
Brawl is completely unbalanced
Brawl, or historic brawl, has become a completely broken format, unbalanced, unfair and straight out unplayable. Let me elaborate. Brawl has seen in recent years the inclusion of many cards to the format. Some very positive additions include fetch lands and the MH2 elementals just to name a few. I personally was really happy to see these cards added to Arena. On the other hand, there have been some very questionable additions like Chrome Mox and the pool of alchemy cards. At the same time, for completely unintelligible reasons, Wizards decided to extend the nerfs from Historic to Brawl. So…
8 votes -
Didn't get my 4 Vivi wildcards
When Vivi got nerfed in Alchemy I got a message saying I'd get 4 mythic wildcards. Those were never credited to my account
1 vote -
Rank problem
Hello, my constructed ranking has not been updated since my last victories (alchemy with ranking). I should be platinum tier 3.
Android 15
1 vote -
Can't enter games for long time (cancel after 11+ min) or can't play when entering
I can't suddenly play. Got up to 9/15 wins, but now I either can't join games or when I rarely enter the game I don't either get cards. Or when I get cards, the game is frozen waiting on opponent to decide if to mulligan, even after the timer has expired. Tried ranked and regular alchemy with two decks. Restarted phone. Fixed game files. Checked that I have latest update in Google store.
12 votes -
In my collection Sanctuary Cat is bugged
When I check the style of the card only the Alchemy one is available (I'm sure I've crafted both) and I can also select it twice
1 vote -
Mythic rare wildcard used to make a second herald of eternal dawn for my green white deck, used craft all function, a new copy was not creat
Mythic rare wildcard used to make a second herald of eternal dawn for my green white deck, used craft all function, a new copy was not created, this was for sparked ranked alchemy play. have attached captured log
2 votes -
Provide an eternal format for MTGA
I am not opposed to Alchemy or Historic being a unique digital only format, but an eternal format where cards are unchanged needs to be implemented on Arena. Pioneer and/or Modern being the most logical. It could even be another unique format (Pioneer plus fetch lands because shuffling isn’t an issue in digital) like Historic was prior to the digital only cards. But consistency with paper cards and allowing cards to live on post-standard rotation is something that a significant portion of the player base wants, and I believe is necessary for the long-term health of MTGA.
48 votes -
Abolish the Heist mechanism
Heist Mechanism is getting stronger, not nerfed, because of stupid card changes.
I can't do it because my opponent's choice is too slow.
It's a stupid game where you wait for many turns and your opponent draws many cards with chorus cards, making alchemy less diverse and boring.Please nerf it as soon as possible
5 votes -
Unable to add cards to draft deck due to alternate art
I am unable to add triomes to my draft deck in chromatic cube draft. The triomes have alternate art and when I try to add them I get the following message: This cannot be played in the current alchemy format. The only alternative is buying the alternative card style, which Ido not wish to do. I drafted the card, so I would like to add it to my deck.
13 votes -
Last time, each update, is corrupted
Each time, we getting an update, so is the same. Crashed or Freezing the screen. Every time is occurring. By new set or alchemy, is saugage.
Please, fixed basically.
1 vote -
Fullscreen Resolution Bug
Game does not persistently support Fullscreen mode for ultrawide monitor resolutions on Windows OS. The resolution keeps changing from Fullscreen to windowed mode. Event occurs upon game launch or whenever playing a new game (standard, alchemy, etc).
From game log: [17528] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
5 votes -
network marauder not buffing token
When I casted network marauder with my 2/2 robot on the battlefield, it did not buff my tokens. I would like to request refund since this is alchemy draft.
1 vote -
Traditional Brawl
please please please create a traditional brawl format, I cannot stand the alchemy cards, a large number of them feel very broken and many others are ridiculous in the amount of information you would have to have to predict what they do. I don't want them banned in Brawl, id just like a format where I didn't have to deal with them, and I'm sure there are others who would like it as well
8 votes -
midweek magic
Stop ruining every format. Stop making Midweek Magic push ****** alchemy cards. And maybe don't make me go second 7 times in a row and the times I go first you **** me over on lands. You scumbags should lose your jobs.
1 vote -
Golden pack
I have not been able to increase my progression to the golden pack by buying standard or alchemy packs. This has most likely been happening for 10 packs for sure possibly 20+ more.
I would like this bug fixed and if reimbursed me on the golden packs please.
I have been purchasing the daily deal packs that come through, Lord of the rings, Dominion, phyrexian, and others I can not remember.4 votes
- Don't see your idea?