MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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266 results found
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The arrow back to the deck doesn't work with draft decks on mobile
They made it impossible to go back when you checked the details of your deck on mobile. The game only wants me to rename the deck. It's mega frustrating!
1 vote -
Nova
Client crashes everytime I try to cast nova hellkite. Check the logs since update. I've attempted to cast it with 3 or 5 mana available and it crashes
1 vote -
Arena down, not connecting "Error Updating Data"
I'm connected to the internet but getting "Error Updating Data: Please check your connection and try again"
My connect was lost in the middle of an event game.
1 vote -
In my collection Sanctuary Cat is bugged
When I check the style of the card only the Alchemy one is available (I'm sure I've crafted both) and I can also select it twice
1 vote -
Torgal as commander does not working properly when returned to hand
I got my commander returned to hand. The game passed priority to attack and after that ended turn. I had 3 Mana available. Next turn I could cast it for two Mana. It looks like the check was for 4 Mana as a t would be increased if it would be returned to commander zone.
On yet next turn it passed priority when I had 3 Mana and another two Mana creature on hand. It looked like also checks for all other cards in my hand was increased by 21 vote -
2x Mythic mastery was only 1x Mythic (twice)
Unlocked EOE mastery at lvl 13 (should include two 2x mythic cards. Only revealed two 1x mythic. When I checked my decks for new cards, only showed the 2 mythics.
1 vote -
Torgal as commander does not working properly when returned to hand
I got my commander returned to hand. The game passed priority to attack and after that ended turn. I had 3 Mana available. Next turn I could cast it for two Mana. It looks like the check was for 4 Mana as a t would be increased if it would be returned to commander zone.
On yet next turn it passed priority when I had 3 Mana and another two Mana creature on hand. It looked like also checks for all other cards in my hand was increased by 21 vote -
surface
BUG REPORT
I have a surface pro 11 with snapdragon x elite.
I put in full screen. When I click anywhere it goes to windowed mode with " full screen" option still checked.This is very anoying. Please fix it
1 vote -
Kona, Rescue Beastie
Frankly supprised you never banned kona after the whole abuello's debacle when kona is creating the same kind of horible gameplay. where you have to sit around and wait while cycling thorugh 185 different priority checks. (that you cant skip without tapping out and playing whatever interaction you have (and need to save for the 1 or 2 wincons) and this is my biggest issue, you liable to time out from priority checks long before you need to cast the interaction costing you the win you might otherwise deserve.
just get of omniscience allready. its never gonna make for good…
1 vote -
Mono Colored Rare Vehicle Parallax Style Incorrect Font Color
When playing out a copy of a Parallax Style Lumbering Worldwagon, I noticed that the text color was wrong and the card was a bit hard to read. When I checked the collection, it looks like it affected all Mono Colored Rare Vehicle Parallax styles - all had black text font when it probably should be white or a different color than black. Other rarities don't seem to be affected, like parallax style Colossal Plow - it looks like it only happened to the rare vehicles, and only if they're mono colored. I tried to repair my files, which didn't…
1 vote -
Auto Order Triggers
In at least Windows and Ipad versions, the user preference for "Auto Order Triggers" setting does not work if the option is set to false for initial gameplay. Until the user goes into settings, and checks the setting on and then back off. Arena seems to default the setting value to True despite user settings.
Can play Simulacrum Synthesizer and Pinnacle Starcage to replicate. After casting starcage, despite my setting to False, it will auto-order the triggers. Once I go in and check then uncheck the setting the problem is fixed, until I reboot the game
2 votes -
achievemnt not honoured
I fulfilled today the achievement 'win a game where you cast spells only on opponents turn' I did this three times for the last hour, but the achievement was not honoured please check and grant me the achievement
1 vote -
hack
I was in a match right now with a player by the name of Zuzax. I cannot surelly confirm he did some kind of hack, but my game timed out and is not even connecting anymore. While was happening I've checked the alt+tab and reloaded some pages to check the connection, and was all fine.
I will keep trying to login and fix whatever is going on here but I would strongly suggest to watch this player out to confirm he is not doing anything wrong.
If he has way more than average wins against disconnected players this may strongly…
1 vote -
Unable to rank up this season
At the beginning of this season, I checked my ranking but just saw last season’s end ranking with an exclamation mark over it. I don’t gain ranks in ranked matches now. (Username and User number removed for privacy)
1 vote -
cosmogoyf
my cosmogoyf's p/t were 13/14 but my exile contained 26 cards and graveyard did 13 cards. I couldn't check damage it would deal because it had been instantly killed by my opponent but it seemed to be a wrong display of P/T.
1 vote -
My decks are being made invalid and swapped to limited
Random decks are being marked invalid. When I go to check them they have been moved to limited or I get an error saying there are to many cards in the sideboard when there is only 15 cards in it,
1 vote -
wild card inventory limit
I received new wild cards (uncommon) but my inventory was not increased, and still stopped at 99. As I know, wild card has no maximum limit. To be able to check correct inventory number, please help fix this bug. Thank you.
1 vote -
Collection filter bug
When you check x4 on the collection screen, there are many cards that do not display even if you have four of them.
It seems that cards that you had more than two versions of and a total of five or more of before the integration update will no longer be displayed.
example
Before update
Possessing 3 copies of illustration A and 2 copies of illustration B of the same card, for a total of 5 copies
↓
After update
You will have four copies of both Illustration A and Illustration B.If you check x4 on the collection screen,…
1 vote -
login
When I try to login, it says the status is outdated and then it gives me a check status button. I click that button and then it brings me to a screen that says "Systems fully operational". It wont stop doing this.
1 vote -
Avatar legendaries
None of my mythic Legendaries from Jump In are populating into my collection, and I can’t even see them if I check the “not in collection” filler. Aang, Zuko, Azula, Hei Bai, they are all missing. The screenshot have no filters on, just the text filter.
1 vote
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