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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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540 results found

  1. Gideon of Trials/Tactical Advantage Bot Match Crash

    When playing a bot match if “Sparky” casts Tactical advantage during combat of any player’s turn Arena crashes. And if loyalty counters are activated on Gideon of Trials during a bot match Arena crashes.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Android Crash on App Launch

    After update Android app crashes on App launch.
    Did an uninstall and reinstall, now crashes on match startup

    0 votes

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  3. Game crashes

    Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).

    Is it possible to redeem the 10000 gold?

    24 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Arena Crashing

    Since the most recent update on 09/13/2024, Arena keeps crashing whenever I try to go to the store and during games.

    31 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Arena Crashing

    Since the last update arena is crashing constantly when trying to start a new round of BO1

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. game crashes

    The game crahes very often in every mode. I cant rejoin till the game is over. It always crashes again.

    25 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Kroxa ETB Trigger Crashes Game

    I was playing Brawl on the Android Arena app on my up-to-date Pixel 7. My opponent's commander was Kroxa, and mine was Vivi. Twice when their Kroxa entered the battlefield, its triggered ability to make me discard seemed to freeze and crash the game. I reopened the app in time to resume after the first crash, and the game had evidently chosen to discard a card I wouldn't have picked. The next turn, my opponent recast Kroxa - I think from the command zone? - and its trigger went onto the stack again. When I clicked 'Resolve', the game …

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. App Crashing Whenever Play Is Attempted

    Whenever "Play" or any of the event windows are selected, arena will crash. Cache reset did not fix this issue.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Game crash following attempting to claim match rewards

    Game crashes every time I complete a match in standard regardless of deck used, time played etc… haven’t tried any other game modes but I can consistently replicate it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Android app crashing

    Since the recent Android OS update the app constantly crashes. I have uninstalled and downloaded again but the issue remains.

    It gets unplayable because you need wins to progress but it keeps throwing me out of games and giving me losses

    49 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Game Crashes during match

    game crashes when looking for an opponent during Premiere draft. attempts to restart the program and re-access match in progress does not work. program initializes, finds match in progress, attempts to load game, hangs up and crashes. results in a time out of the match and a match loss. once match is over i am able to relaunch the client without crashing

    30 votes

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    8 comments  ·  Events  ·  Admin →
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  12. 2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Scute Swarm Token detection

    Because there is a Token limit on Arena, please implement something that so that cards like Scute Swarm will not trigger if the controller is at the limit. I have had my game crash due to an opponent repeatedly triggering Scute Swarm about 1000 times in a turn.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. game crashes during every match

    game crashes during every match since the uptate to M21

    44 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Warp Mechanic Causes Crashing

    I am playing on an Android phone. Any time I cast a card using warp the game immediately crashes and will not allow me to reconnect to the game. When an opponent Warps a card. It does not crash until the warp trigger occurs to Exile it. I have experienced this bug 7 times over the last week.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game Crashes

    Everytime time the Game crashes, I can not enter the Game again. After serval Minutes I can me log in, but the Game that i was playing , I lose every time.

    24 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. 23 votes

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    2 comments  ·  Events  ·  Admin →
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  18. Game crash following attempting to claim match rewards

    Game crashes every time I complete a match in standard regardless of deck used, time played etc… haven’t tried any other game modes but I can consistently replicate it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. App crashes on Android every time I cast a spell with the keyword warp

    During a game of Edge of Eternities sealed, any time I attempted to cast a spell that had warp, my game would crash. I would load back in to lost time, and I eventually lost the game because I only had cards with warp and could not cast any of them.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game crashing when hovering over Room cards

    On Arena during games, drafting and deck building, hovering over split cards like the rooms seems to crash my game. Currently in a draft I can't play because even after autopicking because the card crashed my game, I can't even take out the card from my deck.

    2 votes

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