MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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196 results found
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FIX DECK BUILDING JEEZZUS
It’s been a while since you broke the card count/deck details button.
After the TMNT update, changing lands starting crashing the app.
Now IN DRAFT, YOU CAN’T EDIT A DECK BY ADDING/REMOVING CARDS INDIVIDUALLY ANYMORE
You have to leave and re-enter the deck builder and remove cards from your entire draft pool one by one.
And if you misclick once, start all over. Then hope you don’t get the LAND options bug and have to start from the beginning again3 votes -
Premier Draft
Good morning,
while I was playing a Premier Draft match, the game crashed and kicked me out, and I wasn’t able to log back in. This has happened multiple times across different drafts.
I would therefore kindly request a gem refund.Another issue is that when I launch Arena, or whenever I go to the home page, that glowing orb that talks (I believe it’s called Spark) keeps repeating the same line over and over again. This is very annoying and has been happening for a very long time. Thank you.
2 votes -
Forced redownload after disconnect
When the game crashes due to a network error - e.g. personal wifi goes out, and the user quits MtgArena to try and restart, the game forces a verifying of files and a 1gb+ download in many cases. Not sure if this log contains the requisite input (prob not) because I had to restart the game. Mac client installed with Steam. This seems to be a repeated bug every time I've had a wifi disconnect, or tried to start up MTGArena while not connected to wifi.
2 votes -
Death triggers kill my game…
The game crashes when a death-trigger (spontaneous “fatal push” or similar events) resolved. I would like to play magic the gathering and not watch fancy animations or silly bugs that kill the game, and my mood. Is it possible to just program an app, that is working? After watching two games, where the time fuse goes down in a powered cube draft, I got pretty angry. Maybe I start printing just my own cube and play on paper with friends. Will cost me much less money and nerves. The fact that the Arena-Support is not really responding makes it…
2 votes -
Game seizing at matching, stops loading after a few seconds, crashes ehich results in a loss.
Frequently, since TMT launched, I have been loading into Standard BO1 ranked, and while loading the game seizes. The icon continues to spin, but eventually it seems to time out and I have to restart the game. This results in a ranked loss each time.
2 votes -
TP-Link disconnects when I open the client
Hello Support Team,
Occasionally, when I launch the game, it gets stuck before the splash screen appears. At that exact moment, my TP-Link Mesh node (my desktop PC is connected to it via Ethernet) turns red, indicating a total loss of internet connectivity (I literally my network crash). As soon as I close the game, the mesh node immediately returns to green and the connection is fully restored. No reboot or manual action is needed.
This makes the game completely impossible to start when the issue occurs.
I checked the logs from the moment this happens, and they consistently…
1 vote -
Instant speed priority bugged
Playing on iPad I was storming off in brawl with Ral Crackling wit. Partway through casting all my spells I ran into a problem as the game crashed with me holding priority but unable to act preventing me from triggering my ultimate and setting up a fun turn.
During the game I also experienced priority passing in bad way when I passed priority on an opponents trigger in order to respond after they resolved it I didn’t get priority back and auto passed through to the following main phase allowing my opponent to untap and draw then cast before…
2 votes -
Ajani, Sleeper Agent and Tamiyo field researcher
Whenever I play Ajani, Sleeper Agent or Tamiyo field researcher the game crashes.
This only happens on the app and I am using an Android device.
Please help, as soon as these cards are played the whole thing crashes and then the game can't be re-opened for at least 5 minutes or else it crashes again.1 vote -
Game crashes after a opponent plays any return card to opponents hand
During Gameplay anytime an opponent plays a card that returns a card to my hand, the game crashes. I can reopen the game but half of the time the timer has run out and my turn has been skipped. It has happened with multiple cards, not just limited to one type. Playing on MacBook Pro.
1 vote -
Can't open cosmetics
The game crashes when I open the cosmetics section of the shop
1 vote -
Card sleeve bug
A all black sleeve appears in my collection - trying to use this sleeve crashes the game.
1 vote -
Game crashes in the middle of the match, also even in the lobby the game sometimes erase all my possessing cards
Game crashes in the middle of the match, also even in the lobby the game sometimes erase all my possessing cards
1 vote -
Ban Doubling Season until you get multiplayer brawl
Doubling Season clearly causes many game crashes and lots of oppressive matches. It needs to be banned until you have more than 1 v 1.
1 vote -
Game-breaking bug
During a match my turn timer was counting down but I had no prompt to interact. Then the app crashed and I had to force close causing me to lose entire turns.
1 vote -
Weftstalker ardent
Whenever I try to cast or warp weftstalker ardent my game keeps crashing. Has been happening for the past ~6 games.
I'm playing on Android and standard ranked.
1 vote -
Hofri Ghostforge + token doubler
Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.
1 vote -
iOS mobile deck building
After todays update the menu of deck type is crashed on iOS iPad.
Also another thing while creating a deck on mobile version of mtga there is a problem with creating sideboard. Please fix this
2 votes -
Game breaking bug during ranked matches
While playing ranked games, if I am about to win, the server suddenly crashes. I try to reconnect, but then the timer runs down and never runs out. The only way out is to exit the game completely, because even attempting to concede the game does not end it.
1 vote -
bug
During a draft I go to pick a card as time runs out. I have it selected but if time runs out while I am dragging it then there are two of the card in my deck and the client crashes. Then I have to wait for the server and I miss several picks.
1 vote -
Kicked out of matchmaking right after finding match
Playing on iOS. Was queued up in arena cube for my 4th game and the game crashes and kicked me out. Then i got stuck at a loading screen. I had to restart the app and when i got back in, the game downloaded a small update then went put me into a game where i had missed my mulligan and almost my entire first turn.
1 vote
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