MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3497 results found
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GARBAGE GAME - HYT CHEATER BOTS
6 times in counting
2 votes -
GARBAGE GAME - HYT CHEATER BOTS
FIFTH TIME TODAY IN AN HOUR AND A HALF
DAME GUY - HYT
DOESNT PLAY THE GAME WTF
2 votes -
GARBAGE GAME - HYT CHEATER BOTS
Four times today forcing me to play hyt players that don't play the game. Ruining the gaming experience for your paying customers. What do you care?
2 votes -
GARBAGE GAME - HYT CHEATER BOTS
Three times in an hour same day same guy. Hyd doesn't play the game just sits there and lets the timer run out. Waste everyone's ******* time. I've been complaining about this person for months and months and months and you do absolutely nothing about it. What a joke, your company's a joke!
2 votes -
GARBAGE GAME - HYT CHEATER BOTS
**** OFF HYT
2 times in 30 min !!?!???!!!!!! WTF!!!!!2 votes -
Token Math
Tokens should be treated as a grouped object. If I make 512 Scute Swarms, the client+server shouldn’t really see 511 objects with 511 animations.
If I want to attack with 256 tokens, let me quickly input a number or percentage of the group.
If some has summoning sickness, group those separately from the ones who don’t have summoning sickness.
Cause at the end of the day, as you push MTGA to have Legacy like cards and Brawl continues to be supported, you need to handle objects at a maths level. Combining animations and combining tasks to reduce server and client demands.
(Also badly needed is a FOR() and WHILE() function that players can set up and interact with; ideally semi automated.)
Tokens should be treated as a grouped object. If I make 512 Scute Swarms, the client+server shouldn’t really see 511 objects with 511 animations.
If I want to attack with 256 tokens, let me quickly input a number or percentage of the group.
If some has summoning sickness, group those separately from the ones who don’t have summoning sickness.
Cause at the end of the day, as you push MTGA to have Legacy like cards and Brawl continues to be supported, you need to handle objects at a maths level. Combining animations and combining tasks to reduce server and client…
2 votes -
New Player Experience / Onboarding Existing Magic Players
After watching a new player (who has no Magic knowledge) try to learn Magic via MTGA, it is clear the tutorial isn’t being that helpful.
1) dim most of the screen and show some of the key areas and explain what is the turn structure
2) talk about phases, when you can cast spells. What is the difference between instant/sorcery and permeants
3a) what is summoning sickness (that you cannot tap or attack until your next upkeep - except for force tapping)
3b) that the attacking player choose to attack their opponent’s face or their planeswalker (using your creatures in any combination)
4) show some optional harder teaching problems (like limited examples to let players get engaged with the math). Let the player step back to an earlier board state as well. And give them the average pro player’s response (of how they can be better).Trying to convert existing players to play MTGA:
A) Allow a free account to play any format. They get 6 pass of 48 hour blocks to use ANY cards they please.
B) If you spend 100usd on a welcome constructed pack, you can get a historic mana base (shock lands, pain lands, 3 fast and 3 slow lands and singleton of legendary channel lands). Generous set of wildcards and a choice of ‘precon’ decks (choose 3 from 9 to 12 decks. Pioneer, Historic and Timeless decks that are 80+% there; update these precons as the meta shifts).Generally rework the Mastery Pass so you have a reason to buy it. If you are being too cheap, there should be 3 tracks: Free pass, Drafter’s Bundle, Booster Bundle (wild cards, more boosters and let players pick the sets they want to get boosters from [1]).
[1] I opened 81 boosters from ECL so far and received zero (0) mythic evoking elementals. Seeing larger whales open over 200usd of booster to not complete a set reminds me how **** poor booster packs are. MTGA should be more attractive. Both for pros who want a quick way to test Modern/Pioneer/Standard or supporting casual players.
After watching a new player (who has no Magic knowledge) try to learn Magic via MTGA, it is clear the tutorial isn’t being that helpful.
1) dim most of the screen and show some of the key areas and explain what is the turn structure
2) talk about phases, when you can cast spells. What is the difference between instant/sorcery and permeants
3a) what is summoning sickness (that you cannot tap or attack until your next upkeep - except for force tapping)
3b) that the attacking player choose to attack their opponent’s face or their planeswalker (using your creatures in…1 vote -
Was not able to Counter One ring damage trigger
Was not able to Counter One ring damage trigger. Tale's end lets you counter trigger ability. I was not able to counter the ability to deal damage to me. The client would not let me. I even hit control to try to stop. If you have a counter spell the client automatically pauses game when someone casts a spell. If you have tale's end the game should pause to let you counter triggered ability.
2 votes -
Reocurring Server disconnection mid game
I play on android. Playing Ranked Brawl with Cruelclaw and opponent was playing Kuja, Genome Sorcerer. Every time he transformed Kuja, the server would disconnect. Repeatable bug in the same match. My android won't capture the log for some reason. Please look into it
2 votes -
WOTC keeps bugging my game with small downloads that make it crash
WOTC has done this so often that I've unistalled and reinstalled the game DOZENS of times. If they don't like the way you play, or react to their garbage algorithms...and especially if you don't pay them in-game money...they will maliciously and intentionally force you to download bugs that crash the game. I will add pictures for evidence to this post EVERY SINGLE time they do it. They should be outed for the greedy, malicious, petty idiots they are.
1 vote -
Didn't get priority to cast Dismember during combat.
During my combat phase, in the declare blockers step after blockers had been declared, I did not get priority to cast Dismember, despite having enough life and mana available to pay its cost in multiple ways. This probably cost me the game, which was in a Powered Arena Cube draft. I am attaching the game log that I captured just after this happened, and I would like a refund for the event.
1 vote -
Cards are not being removed
As you can see my opponent has Verdant Catacombs both in his Hand and Graveyard. For some reason on my client (PC) various cards just do not move from the board to the graveyard. My Lands in this game were permanently "tapped", even though it worked casting as normal, except I couldnt manually tap them anymore. For some reason it seems like the Client randomly disconnects when it needs to "clean up" board states and then just doesnt do it.
1 vote -
search your library for a card
Game give me the wrong card when I use "search your library for a card" on phone.
It's to hard to select a card and when I tap a card it give me the wrong card.
Lose a ranked game because of this, please give me back my elo.1 vote -
Token limit
The limit on creature tokens of 250 has cost me several games. One instance I was doubling rats to overwhelm the opponent but he has a creature with life gain and an enchantment doubling his +1/+1 tokens. He had no limit to how big that could get but my ceiling was 250.
In a real match I would win as I was doubling rats 2 times each turn due to untapping each combat. But I lost due to wizards capping the token rats but not the +1/+1 tokens.
1 vote -
Untapped command tower and the game incorrectly ended turn without letting me cast lightning bolt
Untapped command tower and the game incorrectly ended turn without letting me cast lightning bolt.
Commander = raph & Leo
Bug occurred following a fire magic cast on my turn.
1 vote -
All cards in the same line
Lands lined up in opponents' side of the field and vice versa, nonland permanents are gummed up in the center of the field. Encountered bug playing premier draft on arena.
1 vote -
Slickshot Show-Off: Plot Electricity Sound Effect Lasts Whole Game
Plotting Slickshot Show-off in standard ranked causes the plot electricity sound effect to play for the entirety of the game, including when Slickshot Show-off is in the graveyard, returned to hand, or exiled. This does not happen with other cards that have plot before slickshot show-off is played. Those only last that turn as a short zap sound effect.
I have screen recordings of a game where the bug happens, and a game where a different card is plotted with no bug. Files are too big, so here is an Imgur link: https://imgur.com/a/ie5cI0M
Platform: iPad via App Store
Steps to recreate:
1) Enter standard ranked.
2a) Play any other card with haste. Attack or don’t attack, doesn’t matter. Wait a turn and any haste electricity sound will have gone away. It’s typically just a short buzz anyway. This step is optional. (The card I used for the Imgur videos is Demonic Ruckus. No issues)
2b) Plot Slickshot Show-off and play it whenever. The noise starts when mana is spent to plot the card. The sound seems to be tied to the plot “fireball” animation (idk how to describe it), but also sounds like the haste sound effect.
3) Play the rest of the game as normal. The plot electricity sound effect will not stop.I haven’t tried other game modes or deck types with it. As far as I know, it’s only in standard ranked regardless of what deck I personally use (red/blue or red/black etc.). I haven’t encountered it when other players play it, just on my end when I plot it. Have also not yet had a game where I played Slickshot Show-Off then Demonic Ruckus (or similar) to see if it turns it off somehow, but I’m trying to get it.
(This previously said plot and play from hand, but I couldn’t reproduce the play from hand bug. Must’ve been mistaken, but plot bug should be reproducible)
Plotting Slickshot Show-off in standard ranked causes the plot electricity sound effect to play for the entirety of the game, including when Slickshot Show-off is in the graveyard, returned to hand, or exiled. This does not happen with other cards that have plot before slickshot show-off is played. Those only last that turn as a short zap sound effect.
I have screen recordings of a game where the bug happens, and a game where a different card is plotted with no bug. Files are too big, so here is an Imgur link: https://imgur.com/a/ie5cI0M
Platform: iPad via App Store
Steps to…1 vote -
Booster Tutor should reveal the cards!
That's what it says on the card, at least, and I think it would be more fun (for the opponent) that way. Instead of just sitting and watching the spinning spellbook icon, you could see what options the opponent is considering, similar to Atraxa. I understand the implementation piggybacks on the Alchemy spellbook, but I think it would be worth the coding effort. Thanks for the awesome cube, I'm loving playing it!
1 vote -
Ancient Adamantoise below zero and indestructable bug
Ancient Adamantoise can have toughness below zero and giving it indestructible will continue to allow it to live.
Normally of a creature's toughness goes to 0 or lower, it dies and this cannot be stopped by indestructible.
However in this case (see image) it is at -22 and is still able to survive. I'm not sure that is intended.
1 vote -
opponent found a way to force me to lose using server connectivity
I was playing an opponent on ranked when the game "crashed" it locked up and said server disconnected. It force resets the client than i load back up against the same opponent when the client locks up again at the player vs screen. No problem on my opponents before, after or during until I was about to win. This interaction has caused me to receive two loses on ranked against the same player. I have a screen shot of the opponents name. The time was about 13:47 UTC.
2 votes
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