MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3186 results found
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Water spirit appearing as 0 cost after airbend
During game benevolent river spirirt was airbended, it appeared as only 0 cost in exile and was played for just it's water bending cost. This swung the game in OP's favour and caused game loss.
3 votes -
I want to be able to submit card ideas to WOTC
I think that you should make an event in MTG arena where people (with a certain amount of play time) get to submit and vote on cards to be put into either just Arena or MTG as a whole as a real card (and you could make it so that people need to pay gems to submit card idea (no photos (and maybe names) just rules text, costs, and stats)) and maybe it could reward the top 3-5 winners for getting their cards created by giving them some gems (and if you choose to make 5 or more cards you could make secret lairs)
I think that you should make an event in MTG arena where people (with a certain amount of play time) get to submit and vote on cards to be put into either just Arena or MTG as a whole as a real card (and you could make it so that people need to pay gems to submit card idea (no photos (and maybe names) just rules text, costs, and stats)) and maybe it could reward the top 3-5 winners for getting their cards created by giving them some gems (and if you choose to make 5 or more cards you…
1 vote -
You can’t play creature cards with flash from the top of your deck even though Vizier of the Minagerie doesn’t specify it shouldn’t
Please fix it so that Vizier (and other similar cards) either specify on your turn or allow for spells with flash to be cast able
1 vote -
Gold Pack Progression isn't going up anymore
I purchased a Thunder Junction pack yesterday it went up. I purchased two today, and neither has counted towards the progression. I'd be at 10 if they had.
If I could see my pack purchase history somewhere, I'd send a bunch of images referencing all that, but if I can, I don't know how, nor do I know if this has ever been fixed for anyone else.
1 vote -
Game is broken
What the **** did you people do with the maintenance a couple days ago (late March). The servers are still *, I’m still waiting on my refund for tournament entry due to poor servers and *** matchmaking. I still haven’t been compensated for my false loses (roughly 30 at this point) due to poor servers in ranked mode which would appropriately place me in mythic. Someone has to know what to do or hire someone that’s intelligent enough to fix the issues. The same problems happening over and over again is getting old. Issue full refunds to everybody.
1 vote -
Cant sideboard in Play-In
After g1 in a Qualifier Play in Match, i sideboarded into another deck. When the second game started however, i was still on the first deck
1 vote -
gem store empty
When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.
2026.57.20.11631.1247675
Things I tried to fix:
- Verified files with steam - Found 8 corrupt files and redownloaded them
- Launched again, logged out of account, logged in, still no gem shop purchase items available
- Reproduced 3 times in a row (I was not on a VPN)Steps to reproduce:
1. Launch Steam on a windows 10 computer
2. Launch MTG Arena
3. Log in to account
4. Click Store
5. Click Gem tab at the bottom of the screen
6. Notice there are no options to buy gems in the store at all, absolutely nothing shows, just empty UI, no errors pop upLog info (I removed my personal device info since your bug report system doesn't seem private):
[0] Startup Timestamp: 3/27/2026 12:35:27 PM
[0] Loaded embedded metadata
[0] Initializing Steam
[0] Steam status: Available
[0] CredentialLoginContext created
[0] Environment set to Prod, AWS
[0] Could not find autoplay holder, autoplay disabled
[0] [SocialManager] Social manager for HasbroGo is being used
[0] Version: 2026.57.20.11631 / 2026.57.20.11631.1247675 /
[0] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
[1] WwiseUnity: Setting Plugin DLL path to: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Plugins\x8664
[1] WwiseUnity: Sound engine initialized successfully.
[2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
[6] [TaskLogger]Steam AuthToken retrieved.
[93] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"c3132f0e7c81ff8ef8acd32d0b1f859d"}]}
[98] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
[213] Connecting to Front Door: frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010
[254] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
[255] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
[301] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
[437] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[437] [Manifest]Bundle download destination: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads
[437] [Manifest]Found 0 manifest metadata entries from configuration.
[437] [Manifest]Found 1 manifest metadata entries from doorbell.
[437] [Manifest]GET manifest pointer from https://assets.mtgarena.wizards.com/External2026.57.20.11631.1247675-windows.mtga ...
[438] [Manifest]Using manifest metadata: General|ManifestAudioc3132f0e7c81ff8ef8acd32d0b1f859d.mtga
[439] [Manifest]Found 1 manifest metadata entries from pointer file.
[443] [Manifest]Using manifest metadata: Automatic|Manifest451cd059754af191b3ce5295e2106c81.mtga
[448] [Manifest]Manifest451cd059754af191b3ce5295e2106c81.mtga has incorrect hash; redownloading...
[448] [Manifest]Downloading Manifest451cd059754af191b3ce5295e2106c81.mtga...
[448] [Manifest]GET manifest from https://assets.mtgarena.wizards.com/Manifest451cd059754af191b3ce5295e2106c81.mtga ...
[571] [Manifest]Manifest download complete
[660] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationa603355767510b8901833cbb90cb5419.mtga {}
[708] ALTCardViewBuilder.Prefabs
[1271] 3/27/2026 12:35:35 PM LoadWrapperScene
[1271] Caches cleared
[1272] Unloading the last loaded scene Assets/Core/AssetPrep/AssetPrep.unity(build index: 1), is not supported. Please use SceneManager.LoadScene()/EditorSceneManager.OpenScene() to switch to another scene.
[1283] There can be only one active Event System.
[1283] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[1283] MainNav load in 80ms
[1284] [UnityCrossThreadLogger]Creating SteamPurchaseController
[1284] 3/27/2026 12:35:35 PM CoroutineStartupSequence
[1917] [UnityCrossThreadLogger]GeneralStore Initializing
[1917] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
[1917] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
[1950] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
[1950] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
[1950] [UnityCrossThreadLogger][IAPPurchaseController] Purchases fetched from store, 0 Pending
[1950] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
[1950] [UnityCrossThreadLogger]Process pending purchases 0 @ 10.54843
[1951] 3/27/2026 12:35:39 PM CoroutineStartupSequence - Data retrieved
[2055] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"None","toSceneName":"Home","initiator":"System","context":"Landing Page 'Home'"}
[2102] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[2103] PreviousPlayBladeVisualState is being set to the same value as previously: Events
[2191] BEGIN home page notification flow
[2204] END home page notification flow
[2999] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"Store","initiator":"System","context":"NavBar button"}
[3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
[3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
[3064] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
[3241] [UnityCrossThreadLogger]GeneralStore Initializing
[3241] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
[3241] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
[3274] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
[3274] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
[3274] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
[3274] [UnityCrossThreadLogger]Process pending purchases 0 @ 17.87684When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.
2026.57.20.11631.1247675
Things I tried to fix:
- Verified files with steam - Found 8 corrupt files and redownloaded them
- Launched again, logged out of account, logged…1 vote -
Play-In Win dissapeared
Had a Match-Win in the Qualifier Play-In before the login issues started. Now that i can log in again, the win dissapeared.
1 vote -
unable to play flash
You can't play cards with flash still you useless pile of semi-sentient garbage.
1 vote -
draft bub
Bonjour,
J'ai commencé une draft hier et je ne l'avais pas terminée. Aujourd'hui je me reconnecte mais impossible de la finir. Savez-vous comment résoudre ce problème ?1 vote -
TIMEOUT GEMS LOST
Unable to log in. Authentication failed. Timeout during a draft.
The game has now restarted, but the match is not in progress, and both the Gems and prizes won are unclaimed!
LOST GEMS?1 vote -
Any Land Ability Image Error
I found this when first using Spara's Headquarters...when playing the land, a trigger appears for the cycling ability. However, a grayed out picture of fblthp appears and I can only assume this is an error. This just appeared after the recent update, so unsure if this is a bug or what. The following screenshot was taken when using "Urban Retreat", which provides a 2 mana bounce ability. The same image shows up.
2 votes -
Vv'viza orbital overseer landers + March of the world ooze
Vv'Viza landers don't become 6/6 if March of the world ooze is already on the board.
Reproduction is fairly simple: attack with Vv'viza and March of the ooze on board. The new created lander will come out as regular 2/1 instead of 6/6. It's is still an ooze tho
In screenshot it is seen that there are 6/6 and 2/1 lander tokens. 2/1 token is an ooze.
1 vote -
Infinite counters column
I was playing in the pick-two draft tmnt, when I put a stun counter on an opponent creature, the game showed a column of counters, despite it was only a visual bug because the game progressed as usual. When I entered a new game, the same bug happened when my opponent put some +1/+1 counters on his creatures, but this time it made the game crush and I subsequently lost the game (and the draft, losing as such 900 gems).
1 vote -
Problemas al cambiar de fase de juego
Nunca me dejó pasar a la siguiente fase de juego. No era problema de internet, porque mi oponente podía moverse, incluso seleccionaba mis cartas
1 vote -
fugitive droid
Didn't get screenshots but opponent had an island and Springleaf drum on the field. Cast fugitive droid and my essence scatter had the "uncounterable" animation with the fugitive droid. FD was outlined in red, mana was spent, essence scatter was then immediately discarded.
Unsure how to recreate as I play in solo, curious if anyone else had this issue.1 vote -
Kari, Future of the Foot (incorrectly resurecting unit)
Lost a premier draft game due to Kari, Future of the Foot reanimating a unit into play the turn after it was kicked (not the same turn). The second-to-last game of the draft in this log.
1 vote -
Shambling Vent
I have 8 lands on the table. SV is one of them. I have several "mixed" lands = blk/wht. When I play 1 spell, as that's all I had it pulls from SV, instead of another "mixed" land. This flaw literally will cause a loss of match, as this happened twice. If SV could've played the last 2 turns the match would've been to my favor. Why aren't "mixed" lands with out abilities being used first for spells?
1 vote -
Fatal push or Hajar, Loyal Bodyguard is bugged?
Either Fatal push or Hajar, loyal bodyguard is bugged on arena. I did sacrifice a fabled passage to enable revolt but that shouldn’t be necessary for the card to destroy hajar. Screenshot shows I can target my own creatures but not the opponent's creature. Anyone else experiencing this?
1 vote -
Can't ready up during draft queue
When the 8 seats are filled on the draft table, the ready button isn't available for one of the players, causing no drafts beginning because there is always 1 player who cannot click ready. This happens again and again in multiple re-queues.
1 vote
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