MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3362 results found
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"You already own this item"
I'm getting the supid "You already own this product." bug when trying to purchase wildcards. I've cleared my cache and reinstalled the app to no avail... I play on an Android, and never had this issue before, but now it's been going on for a week... A WEEK!
1 vote -
アプリ購入問題
アプリ内の課金情報を更新する処理に誤りがあります。
具体的には、「購入済み」と判定するロジックが、本来は何度でも購入できるはずのジェム（消耗型アイテム）に誤って適用されています。
その結果、ジェムを一度購入すると「購入済み」状態に更新されてしまい、以降は同じジェムを二度と購入できなくなります。
この不具合のせいでおそらく相当額の機会損失で出ていると思われます。
至急対処されたく1 vote -
My game crashed and took a long while for arena to find the match
Was in a secrets of strixhaven quick draft when my game crashed, after this I immediately attempted to rejoin the game yet it held me on the joining screen for long enough for my opponent to get 2 turns ahead of me, and by that time I was screwed and ended up losing the game because of my disadvantage.
1 vote -
Banishing betrayal on a creature with counter made it permanently stuck on board
- I control a Noxious Newt with a +1/+1 counter on it
- I attack with my Noxious Newt
- Opponent casts Banishing Betrayal targeting Noxious Newt during the combat step
Expected result: opponent resolves their spell and Noxious Newt returns to my hand
Actual result: opponent resolves their spell, the +1/+1 counter is removed from the Newt, but it is not returned to my hand. It is stuck on the battlefield, tapped, with no counters, and power/toughness is 2/3.
1 vote -
problem in event
i had a problem in an event. i used a removal, paid the ward cost and the creature didn't get exiled, and i ve lost the match and also the moen i ve put into the event... this is a big ********.
it is not the first time this happened i always got f*** for arena bugs
1 vote -
Disconnection
The game has been disconnecting constantly again. Please help to fix this bug/problem as the gameplay experience is being affected severely.
2 votes -
my weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours!
My weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours! WTH WotC!?!! Now I just don't want to even bother to play this week. Its been shown that daily and weekly battle pass **** just makes poeple feel like its work instead of fun, it definitely makes me want to plsy less but once you get the Mastery Pass if you don't do at least the weekly it feels like a waste of money. DO BETTER WotC
BTW the screen shot proves I got screwed over. How could I do 15 wins in 10 min??????
My weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours! WTH WotC!?!! Now I just don't want to even bother to play this week. Its been shown that daily and weekly battle pass **** just makes poeple feel like its work instead of fun, it definitely makes me want to plsy less but once you get the Mastery Pass if you don't do at least the weekly it feels like a waste of money. DO BETTER WotC
BTW the screen shot proves I got screwed over. How could I…
1 vote -
Game lagging out/freezing mid-turn, but still advancing turn timer
During a Secrets of Strixhaven quick draft match, I would attempt to play a card, but the game would freeze up after beginning to cast it. I could still interact with my options menu, and could click the turn phase buttons, but the spells would not resolve. In addition, while this was occurring, my turn timer continued to tick down - it ate through all my extensions and forced me to end a turn early even though I had no control over the game state at the time. I lost the match as a direct result of not being able to play the game.
Playing on Windows PC through the Steam client
During a Secrets of Strixhaven quick draft match, I would attempt to play a card, but the game would freeze up after beginning to cast it. I could still interact with my options menu, and could click the turn phase buttons, but the spells would not resolve. In addition, while this was occurring, my turn timer continued to tick down - it ate through all my extensions and forced me to end a turn early even though I had no control over the game state at the time. I lost the match as a direct result of not being able…
1 vote -
My ranking did not progress
I was playing on a draft event, but my ranking remained at Silver 3 all the time, even after wins, even after losses. After finishing the event I started a new one, same was going on there too.
1 vote -
Paid twice for Mossborn Hydra Card Style in the store
Paid twice for Mossborn Hydra Card Style in the store
1 vote -
No Tick for Win in Ranked Match
I won a match in ranked standard and the win initially appeared, then disappeared. Restarting the client did not bring back the win.
1 vote -
No Tick for Win in Ranked Match
I won a match in ranked standard and the win initially appeared, then disappeared. Restarting the client did not bring back the win.
1 vote -
my game constantly turns into white boxes when i am side boarding.
i have reinstalled and repaired the game and still get the same issue. The game doesnt go to normal post side, the glitch is sometimes the entire screen and sometimes only the cards and sometimes only the top of the screen UI
1 vote -
対戦で勝利したが、ゲームで敗北になっていた
『ストリクスヘイヴンの秘密』プレミア・ドラフトで対戦中、私は白黒緑タッチ青の4色デッキを、対戦相手は緑青赤タッチ黒の4色デッキを使っていて、ロングゲームになったけれど何とか勝てたんだ。
しかし、イベントページに戻ったら、私には敗北が増えていた。
対戦後に相手の土地や墓地も確認したし、よく覚えている。私が勝ったんだ！
何かバグが起きたと思うが、プレミア・ドラフトのGemはとても貴重なので、Gemを返却してほしい。
今日、購入したばかりの貴重なGemなんです。1 vote -
Card functionality Flow State
The card flow state from the new Strixhaven set, which is an awesome card, isn’t functioning correctly. The card basically says look at the top three cards and put one in your hand unless there is an instant and a sorcery in your grave yard then put two in your hand but you only get tow select two cars if there are two cards named flow state in your graveyard currently
1 vote -
loading zone
Hi, the ''Loading Zone'' card from Edge of Eternities is bugged. If I try to cast it for it's warp cost it won't work. Maybe this only happens if I don't have enough mana for the regular cast. Instead of allowing me to cast for warp cost, the interface freezes and the cast cannot be canceled. When the timer runs out the card vanishes and nothing happens.
1 vote -
cant play instants
cant counter spells cant play instants on oponent tour even if i have mana and nothing disturbing instants
1 vote -
Land color not working
Quick draft: tarkir
iOS
Unable to draw blue lands. Only have 6 red lands and have drawn 7 reds in a match.1 vote -
Unable to target enemy health
When playing on Android, i an unable to target the enemy health with instants or effects even though it is glowing for me to do so.
1 vote -
MTG Arena, Lindblum Bug
There was a bug playing MTG arena, where when I played Lindblum, it would not allow me to play the adventure, the tap land effect, or cancel, and i was locked out of playing the game
1 vote
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