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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6183 results found

  1. Clever impersonator and Garruk Relentless

    During Arena cube my opponent copied my Garruk Relentless with their Clever Impersonator. They used the ability to garruk to kill my creature which did 2 damage to garruk, making it flip. I had a removal spell in my hand and it give me priority to use it. I didnt and the prompt came up again. The prompt to let is resolve keep happening infinity forcing me to use the removal to keep playing the game

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Dead token remaining on board - Kuja, Genome Sorcerer + Roaming Throne + Toxic Deluge

    On board I had Kuja, Genome Sorcerer, Roaming Throne and already a black 0/1 token from Kuja's ability.

    End of my turn : 2 new token enter, Kuja transforms

    Opponent's turn : casts Toxic Deluge for 1 (cast from exile since stolen from Kotis, the Fangkeeper)

    Result : one of the 3 wizard token remains on board as a -1/0 ; though it doesn't untap nor triggers its ability.

    Plateform : PC ; no impact on the game (beyond being confusing), though had the token not been taped in the first place, it might have been able to block, or…

    1 vote

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  3. Ratadabik ability not functioning as written.

    Ratadabik’s ability does not remove Legendary tag from the tokens it generates. This allows Boromir to infinitely sacrifice himself.

    1 vote

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  4. Aggro is ruining this game.

    Standard ranked is completely ruined by a flood of red aggro decks. Furthermore, Wizards of The Coast seem bent on the idea of feeding this problem, or simply lack the ingenuity to come up with new ideas.

    Standard ranked leaves no room for imagination.. you either build a red aggro deck, or you build a deck that can withstand a red aggro deck (something that isn't easy).

    The other day I was delt 20+ damage on turn three.... I don't care how much you build to overcome aggro, you simply can't win against that.

    I don't blame players for building…

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. Entered Cube event - non existing

    I just paid 4.000 gold for a Cube event in Arena. After two attempts to join the table I restarted the app only to find that there is no Cube event at all. Tried it on my computer as well, nothing. But my 4.000 is gone. Attached are the screenshots from my joining attempts. Pls give me my hard earned money back :)

    4 votes

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  6. Game crashes on bounce spells

    Whenever I or my opponent cast any bounce spell and target something, my game immediately glitches out and crashes. It crashes everything that's going on in the background like music too. I've tried it with nothing else on in the background, still crashes. I'd love to play the game and play ranked, but I legitimately cannot play the game if I have any bounce spells or my opponent has them.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. lands

    Just play two games on windows arena. After playing Tri-lands, I played dual land that were supposed to come in ply untapped do to having the correct land type on my Tri-land. For some reason, they still came into play tapped.

    2 votes

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  8. shuffler

    è l'ennesima volta che scrivo su questo blog per segnalare un problema nello shuffler e sono così stanco di farlo che questa volta lo scrivo in italiano perché non ho più voglia di tradurlo, tanto non verrebbe letto lo stesso. L'ho anche fatto notare più volte aprendo direttamente un ticket con Wizard, ma nessuno pare interessarsi alla cosa e ci si nasconde dietro mail preconfezionate.
    Riprovo, anche se ormai non ho più fiducia né nell'azienda, né negli sviluppatori, che mostrano grande disinteresse nell'esperienza di gioco degli utenti.
    Come è possibile che nella maggior parte delle partite io peschi 10 terre…

    3 votes

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  9. 1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  10. BO1 サイドボード

    パイオニアBO3ランク戦にて、サイドボーディングのバグ。
    ・BO3なのにBO1用のサイドボードしかでない
    ・というか、BO1用ですらない。7〜9枚くらい表示される
    ・ただしく入れ替えられてるのかも謎
    ・画面上部のUIが決まってバグる
    ・デッキの半分くらいのカードがマルチカラー表示になる

    わけがわからないし、本当に困ります。
    ここに投稿したら直るのかも謎。
    書いておけばそのうち直すよってことですか??

    対応から何から何まで意味不明。

    3 votes

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  11. Cheating in Jump In

    Hey people cheating is so obvious in the Jump In games that it’s ridiculous. There are players playing with customized hands rather than the “randomly chosen” selections the rest of us have to play with. This is an ongoing issue that needs to be resolved. It is sad that these people RUIN the very spirit of the competition. Wizards know it is going on and seem to do nothing to monitor or change this. I have even encountered “banned” ( or supposedly banned ?) cards still in play. Have also encountered players with card after card that cannot be defended…

    1 vote

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  12. Login Fails after exiting bot match

    On Steam

    Accidentally queued a bot match, immediately tried to exit under a second of the match queueing,

    Managed to use the game menu to exit the entire game, said game had already began to start, was exiting queue phase into board phase as the entire program stopped.

    Once I was completely out of game, i tried to re-login and now it continues to say the authentication fails due to a timeout

    Think my account might be stuck in a match that hasn’t started and can’t stop

    1 vote

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  13. Matching not working correctly

    I have played 2 sealeds with the recent edition recently, that amounted to approx. 10 matches. I am currently ranked bronze, but the game has matched me against: 1 diamond (!) player, numerous platinum players, 1 gold player, 1 silver player and only 1-2 other bronze players. This also happened directly for the early matches, so does not have to do with having had a long win streak.

    This CANNOT be matchmaking that is correctly working. Please fix this bug and re-imburse me for those sealeds as it is very unfair to be matched against players that are so far…

    1 vote

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  14. Symmetry sage not triggering

    When using "Symmetry Sage" while there is a "Chalice of the Void" in play the sage will not trigger off of countered spells. The card does not care if it was successfully cast, just cast, therefore it should still trigger even if the spell does not resolve.

    1 vote

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  15. USERS START MATCHES THEN DONT PLAY

    Here are 3 names that your game constantly pins me against and none of them are present to actually play once the game starts.

    "Tsuge"
    "Thokkgrin"
    "Moon"

    These players are ruining a decent gaming experience and wasting everyone's time.

    Do you have fun staring at a screen for 8 minutes while your opponent does nothing!?!

    At this point it's completely ridiculous

    1 vote

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  16. USERS START MATCHES THEN DONT PLAY

    Here are 3 names that your game constantly pins me against and none of them are present to actually play once the game starts.

    "Tsuge"
    "Thokkgrin"
    "Moon"

    These players are ruining a decent gaming experience and wasting everyone's time.

    Do you have fun staring at a screen for 8 minutes while your opponent does nothing!?!

    At this point it's completely ridiculous.

    1 vote

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  17. 2 votes

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  18. Colorless Lands activating abilities for the wrong amount of mana

    Colorless lands, such as Blast Zone or Fountainport, activate abilities for 1 less mana than expected. Playing from PC, Windows. This already happened in several games and there's even footage on the internet (youtube) from a content creator. Experienced this in a few matches where my opponents were able to sacrifice a token to fountainport despite having only 1 Fountainport and 1 Plains untapped. Saw balst zone getting counters on for X instead of XX. Other opponents were able to play a 4 drop, tap Fountainport and sacrifice 2 Map Tokens to buff their creatures, despite having only 5 lands…

    2 votes

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  19. Bloodthirsty conqueror and marauding blight priest one shot.

    I was playing against a red and green player with my white and black vampire deck. When on turn five or six I had bloodthirsty conqueror and marauding blight

    priest cards out and 3 more. I had attacked with an enchanted vampire of desire moon with a 1/1 counter on it from the legion lieutenant and another counter from the enchemant squires devotion making the vampire a 3/3. When I attacked he defended with a 4/4 dragon token that I killed because the card had deathtouch and lifelink. That’s when the combo started. I got the kill and the healing…

    2 votes

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  20. Crash on interaction popup on android after the 22nd july 2025 update.

    After yesterday's update the game has become unplayable on my Samsung tab a9+ (which meets the recommended specs). Whenever a popup occurs either for me or an opponent (eg. The gain 2 life effect of an adventurer's inn) the game crashes. It makes the game unplayable on my tablet. The same crash occurs across the formats.

    1 vote

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