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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9421 results found

  1. Goldspan crash

    After the most recent update, my Android Arena app crashes every time goldspan dragon attacks, whether it be on my side or the opponents. I can sometimes rejoin the match, but the next attack crashes it again.

    1 vote

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  2. Lost out on rewards due to bug not recording game Win and “you don’t give out rewards” is garbage.

    When a customer loses out on a reward, item, etc. due to a failing on the part of your game and not of their own, your policy should be to compensate the player for that problem with your game and not be “we don’t give out gold, wild cards…”

    As a player, my time can be sporadic at times and it is rather troublesome to 1) not receive a quick turnaround (such as with limited duration events) and 2) be punished for failings on your game’s side that cause results to not be recorded.

    In this instance, my opponent conceded…

    1 vote

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  3. Gideon of Trials/Tactical Advantage Bot Match Crash

    When playing a bot match if “Sparky” casts Tactical advantage during combat of any player’s turn Arena crashes. And if loyalty counters are activated on Gideon of Trials during a bot match Arena crashes.

    1 vote

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  4. Kiora, Soverign of the Deep Trigger Bug (Pics Attached)

    Playing Magic The Gathering: Arena on PC via Steam.

    When a spell is cast which would cause Kiora, Sovereign of the Deep to trigger two things can happen:

    A) If the spell WOULD NOT reveal a spell of lesser mana value which the player would be able to cast then a browser will pop up and show the revealed cards, displaying them as intended.

    B) If the spell WOULD reveal one or more spells which could be cast with the trigger, the ability will bug and the browser will not appear. The applicable number of cards will be revealed by…

    1 vote

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  5. Other platform and formats

    I wish you guys would add 2v2 to Arena at least on PC and when you do add it to Xbox and PlayStation consoles, there’s so much more profit to be made and just make support for bugs only don’t even add a card banlist suggestion option.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Open pack and a card is missing

    I opened a pack and pulled Blessing of the Oracle went to my deck and the card is missing

    1 vote

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  7. broodlord

    Attempting to cast Sacrifice from exile using Hoarding Broodlord to convoke for the black mana and as the creature to sacrifice cannot be done. It asks to pay black, but once you tap broodlord it says "Action cannot be completed due to unpayable cost." and only allows you to cancel the spell.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Archangel of Tithes

    When tapped with Ring if the Lucii, the cost effect persists.

    2 votes

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  9. Cropping bug on 2560x1600 (16:10) resolution on Windows

    I'm recently using a 2560x1600 (16:10) resolution on Windows and the borders of the screen are cropped. Some examples: when I right click on a card on game, I see only part of it, the left part is cropped (shown in a png). In "Recently Played", the first option appears incomplete (left part cropped). In the Quick Draft main screen, the "Resign"button appears cropped as well. If I change the resolution to any 16:9 like 2560x1440, the borders are not cropped any more, but I see a top and bottom black thick borders (shown in the other png). The problem…

    2 votes

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  10. Mastery pass mythic reward

    Mastery Pass reward from level 47 of the final fantasy mastery pass not recieved! I also cannot capture log from Android mobile which is what im currently playing on. But two mythic rewards were not given. I'd expect them to be given since I paid for them.

    1 vote

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  11. Attacked with over 60 creatures, but since match ended in draw did not count my daily

    Attacked with over 60 creatures, but since match ended in draw did not count my daily of attack with 30 creatures

    1 vote

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  12. Can't destroy unholy annex by using "karn sylex" nor "blast zone" when "ritual chamber" has been activated.

    Can't destroy unholy annex by using "Karn sylex" nor "Blast zone" when "ritual chamber" has been activated. Even by paying the correct amount of mana to trigger Karn Sylex or Blast zone Unholy annex still remains in play.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Mana Problem

    Hey guys i wanted to write just to please recommend working on your shuffler. Its always super maddening when you loose a game when ypu got stuck on your second mana for the rest of the game or when you get mana after mana after mana. I feel like theres something very wrong with the mana distribution. I get games with 19 mana decks where i get more mana draws than a 25 mana deck. Explain how in real life that would happen, not even if your a bad shuffler youll grt 4 or 5 straight mana draws in a…

    4 votes

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  14. This Company ignores reports. Don't pay any real world money until they respond!

    The interface is buggy.
    Simple stuff — Some cards do not give you the option of priority when the rules state that you get to have it. Some cards also give you priority when there are no targets, forcing you to pass at every single step (ie Jolted Awake).

    Less simple stuff — Other players that auto-concede are either disconnecting/disconnected or are running a trainer that force quits. Us legit players will have to sit through it when it gets stuck. These should NEVER turn out to be a "draw". Give the win to the person who showed up and…

    4 votes

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  15. The End

    The card "The End" did not provide me with the card draw it should have

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. land issues due to hand smoothing

    still running into issues with my land draws being based on the opponents deck percentages not just mine. it happens very often where opponents playing extremely low or high land counts disrupt my odds of drawing land. this also effects color of lands too. also the hand smoothing doesnt take verge's land types and opening color ability into account like if im playing riverpyre verge it thinks it is a blue source so it will make me draw three of them and a bunch of blue cards. the hand smoothing mechanics really need an overhaul!!!!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. fix this garbage algorithm make it just matchmake for whoever is in the game stop the aggro vs aggro garbage

    it match making is aggro vs aggro, etc etc fix this also mana algorithm is still busted =. I am growing to hate this game , i have spent hundreds of dollars on arena. it makes me want to quit . fix it

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Waiting for Server

    After the end of a match, the game stucks on "Waiting for Server" loading screen. I have to restart the app to play another match. I'm playing with an Android device.

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. American Flag Sleeves Bugged

    Why are the american flag sleeves bugged? on mobile, the sleeves are available, and can be seen by at least me, but on my mac/PC and ipad, they are equipable, but not viewable by me or other players.

    can someone answer why this is? Ive obviously tried all the easy stuff like restarting and re-installing.

    6 votes

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  20. Historic Brawl needs reworking

    This format is my preferred to practice Commander/EDH ideas that are decks ideally for multiplayer format, but have to be tuned more to 1v1. The issue in this format is that having only the one option for Historic brawl matchmaking means that you get set against decks that are not enjoyable or honestly even fair to play against in a 1v1. Kotis the Fangkeeper and Ugin, Eye of the Storms are the newest and most prevalent perpetrators of this issue. We need another bracket to go in for more casual play or be able to set up commanders that you…

    3 votes

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