MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10215 results found
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why ever have ratings if you dont use them...
Idea, use or dont use your rank system... in that case I can make a decision. Dont use it only for 20 seconds and then decide that you know better what I want..... Cause you dont
Why you ever have ranks if you dont use them in matchmaking... The idea of this whole rank system is to match with people of equal level and that is good, but dont just throw me in matches as gold with diamond players if I pay for these games... I can wait a little longer to play more gold people as that is for…
1 vote -
cannot buy pre release bundle
I dont know if this the correct spot to share this, your bug report page is not clear. I am trying to buy the pre-release bundle for Last Airbender, the one with 50 packs etc and I am unable to do it.
I click the price
I enter my card details
I get an error page that you couldnt follow the link, return to arena.
I restart the app, try again I get the same. I restart pc try again I get the same.
I used a different card I get a spinning circle, probably trying to access my card…1 vote -
CHEATER - DUDEALDO
Plays the exact same cards in the exact same order every single game
1 vote -
CHEATER -WINCHESTER
Apparently his helm of the host copies enchantments that are on creatures because somehow the third creature has haste. How is this possible? He's a cheater he's probably it starts the game with all the same cards as well
1 vote -
CHEATER - plays the same creature every single game
I'm really getting tired of this complete and utter f****** b******* that you guys call a game. What a f****** joke man. The guy f****** disappears his f****** timer runs almost runs down and then he comes back with the f****** creature that wins him the f****** game f*** you guys fix your f****** game get on the f****** ball you f*** twats ******** man what a f****** waste of my f****** time
1 vote -
CHEATER OR BOT - AIKENS23
Plays exactly the same cards in exactly the same order every game
1 vote -
1 vote
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F****** cheaters - TZECTULUS
Has perfect cards almost as if he's searching and stacking his f****** hand. Imagine that f*** Wizards get on the f****** job for crying out loud f****** joke man cheaters are a running rampant man
1 vote -
Problems with stack, problems with several cards
Hi,
I've noticed that several cards do not work properly. Since there is the possibility that has something to do with the stack and its problems, I post everything together here.
Stack:
- much too slow: there should be an option to increase the speed
- there should be an option to skip the stack-messages and go directly to the result.
- very often the game calls for doing another action to prevent a tie, without offering the option to change the action.
- I've read that the reason for ending in tie might be indefinite loops. So far, there…1 vote -
Draft deck can't be validated. Lost connection to servers during drafting and now can't finish building the deck.
Encountered the same bug as this poster: Joined a Powered Cube draft, towards the end of the second pack, my internet disconnected. Rejoined and the autodrafter had taken over, I was now in the 3rd pack. I finish the draft and edit my deck, but when I click to submit my deck, it gives me two errors (screenshots attached): "Invalid Deck" and "Network Error". I closed the game and tried again a few times, still gives me the same errors. At no other point does it say I'm offline, I am connected to the internet again. It won't let me…
1 vote -
Muldrotha Multicast Bug
Just played against a player in standard format who used Muldrotha to cast 5 creatures from his graveyard in one phase. According to the card text it says you may cast "a permanent of each type... from your graveyard each turn..." (only relevanttext included). Emphasis on "a". Using Muldrotha to cast 5 creatures in 1 phase, let alone 1 turn, is a clear violation of the card/rules text. Could you please fix this. NOTE: the bug occurred during a non-ranked standard play match.
1 vote -
Can't sign in
I have been trying to log on for 2 days and it keeps saying error occurred restart application. Ive Uninstalled and reinstalled and the problem is still happening
1 vote -
MTG Arena crashes at launch
Crashes when launching after 11/10/25 update for Avitar. Starts update with Avitar background screen, then drops completely. Gives message that Apple has been sent a message about the incident. Mac Air M1
1 vote -
My card is blocked in your system from making purchases.
My visa card is blocked from making future purchases due to new "visa laws to protect against fraud." How may I get my card unblocked?
1 vote -
Extremely rigged part 5
Mana flood 5 turns
2 votes -
Kept crashing every time I tried to play Unholy Annex
On the MTG Arena app for the Apple OS the client kept crashing ever time I tried to play Unholy Annex. Unable to play card because of bug caused a loss in event.
3 votes -
Stuck on "initializing localization database" on mobile
When I open the app on mobile, it gets stuck on "initializing localization database". I am on a Pixel 7 and the OS is up to date on version 16. I have uninstalled, restarted, and reset the wifi connection. I have also let it go undisturbed for hours and it stays stuck.
2 votes -
Game Crashes
Game crashes immediately after playing certain cards. I've captured one and there is a couple that crashes the game when playing the Jump into Magic the Gathering Final Fantasy event cards. Quite frankly its annoying and end losing or forfeiting matches because I cant play a card or it'll crashes.
2 votes -
Three Steps Ahead counter spell
My opponent cast [Ossification] on my [Absolute Virtue]. I had [Three Steps Ahead] in hand with available mana of appropriate color to cast the counter spell portion of the spell. That ability was grayed out, so I manually tapped [Restless Reef] and [Gloomlake Verge] for blue mana, then tapped [Riverpyre Verge] for one red to meet the mana requirement of 1UU on Three Steps Ahead, counter spell was still grayed out.
I have attached a screenshot taken shortly after my [Absolute Virtue] was exiled. There are no cards on the board, stack, or graveyard that prevent spells from being countered.…
3 votes -
This game is soul destroying
I now only play to earn gold to play drafts. It's an awful game as soon as you realise that once you start winning games the algorithm hobbles you with nemesis opponents or awful card draws. You feel that there is no point if the game wants you to win 50%. I have complained multiple times about this and other game play features to which Wizards take zero notice. The game was awesome when I started playing in 95 and this online version is a travesty run by a group of small minded fat cat execs who don't give a…
2 votes
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