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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10231 results found

  1. Screaming Nemesis Damage Bug

    My screaming nemesis was damaged for 8 but only allowed me to deal 3 damage. I lost a rank game because of this bug. please fix it.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. mastery pass for final fantasy

    mastery pass for final fantasy will not advance beyond level 50 to get the uncommon card reward

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Mastery pass will not advance past level 50.

    Mastery pass will not advance beyond level 50. Not receiving the uncommon card reward.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Didn't get to play Jidoor's ability.

    I had no cards in my hand. I drew one card which was an island. I played my island to have nothing in my hand. In total, I had two jidoor's, two islands, and three plains. In theory I should have been able to pay for one blue mana with one jidoor and the rest of the cost of the other Jidoor's ability. I was playing timeless and the player I was playing had a deck with over 200 cards, was a moderator, and they played a shrines deck with pink and white sleeves or mother of pearl sleeves.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Machinist's Arsenal Providing Power/Toughness After Azure BeastBinder

    I was in a game of standard and i attacked with an azure beastbinder to make a machinists arsenal lose all abilities until my next turn. on opponents turn they play beatrix, loyal general and had a blacksmiths talent at level 3. they used either beatrix or blacksmith ability to equip the machinists arsenal despite it no longer having an equip cost (this part i think is fine). somehow their beatrix had 12 power though. they also have a dragoons lance and a Sword generated by the blacksmiths talent both equipped but that wouldn't make the 12 power make sense.…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Emrakul + Heist Not working

    I controlled my opponent with Emrakul, heisted myself with Grenzo, was prompted to choose a card, was not shown the cards, timed out. :(

    48 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  7. Mythic Wildcard Bug - Unable to utilize for crafting

    When attempting to craft Jodah the Unifier utilizing a Mythic Wildcard (verified that I do in-fact have 1 available, also verified in the attached picture) - I receive a Network Error and a message stating to try again later; I am able to utilize and craft all other rarities of cards - but when I attempt to Utilize it to craft the Mythic Jodah - a network error is prompted.

    3 votes

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  8. Long waiting time for games.

    Long waiting time for games. 6 minutes?
    I've never waited longer than 2 minutes before, tonight I waited for 3 minutes, then 6 minutes before canceling.
    Also this support page is awful, do you even care?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. [bug]Store currency wrong

    I’m getting euro instead of UK £, this is happening on a windows laptop, however if I load the same account on my iPhone I’m still seeing £ as I should, can anyone help because I tried customer service but they basically gave me a link here and might as well have told me to fix it myself…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  10. Increased time for cube events

    As cube enthusiast, I played a ton of cube games, and so I'm very happy I get to play this on Arena, love it!
    But Cube is a complicated format.

    However, the interface isn't as quick as I want it to. For example, I recently played Breach + LED + Brain Freeze and I ran out of time to perform the actions to win in time in one turn.

    Perhaps the game could add more fuses or an increased rope timer for cube events only.
    Maybe even something like: as long as you click a ‘Thinking’ button, you get more…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. stack lag won't let me cast spells

    In a powered cube game, my opponent activated Memory Jar while we both had a copy of Sheoldred the Apocalypse in play, which put 28 triggers on the stack.

    At this point, the game lagged badly. I attempted to cast Swords to Plowshares, but it would not allow me to select a target. One screenshot shows it on the stack with no targets. I attempted to cancel and recast it a couple times, at which point the game fully stopped responding and I tried to restart the client, and presumably timed out.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. enweb working through ability loss

    Auto Pay feature allows enwebbing through Hide in Mundanity (possibly all ability loss effects) if the enchanted card is Eccentric Arachnologist (possibly all tap for mana creatures).

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Add a Simple “Status Check” System for Player Requests

    It would be great to have a “status check” feature that lets players view updates on their account requests, event entries, or support tickets directly on the website.

    Other services already use this type of system successfully. For example, SASSA Status Check Payment Date (see: https://srd-sassa.co.za/) helps users securely track their application progress using their ID and registered number.

    A similar transparent system on the Wizards platform would save players time and reduce repeated support emails. It would also improve trust by showing short updates like Received → In Progress → Resolved.

    Thanks for considering this feature — it…

    1 vote

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  14. Ugin eye of the storms

    When playing brawl my opponent cast their ugin and targeted my creature with the cast trigger. I played royal treatment to give it hex proof but it still exiled my creature

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Timer Skipped to 0

    timer was skipping to zero my last two games

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. MTGA mobile cilent kept crashing over and over and stuck on "waiting for opponent" for over 4 minutes

    Mtga client kept crash over and over, kicking me out of the game with each game action. Then on my final attempt to reconnect, cilent was waiting for opponent for over 4 minutes and when i restarted, it gave me a match loss and tanked my traditional EoE draft.

    I have played over 30 EoE drafts, and this is the first time the game cilent is buggy and crash happy, and it is ridiculous that there are no settings we can change to turn down the resource use by the cilent.

    Please refund my draft.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  17. Can't block because card is tapped

    Everytime I play the game to advance to the next level in the tutorial the game always gets to a point where i need to block but i can't block because my card is tapped.
    I try not to attack so that it isn't tapped but the game wont allow me not to not attack to leave the card for defence. I can't move forward which is really frustrating

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Bug(jump in)

    I haven't been able to play Jump-in Events for several months.
    The "play" button has turned into a "home" button, and the game cannot be played.
    Even reinstalling doesn't fix it.
    Please resolve this.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. set collector achievement not triggering

    https://photos.app.goo.gl/WM8CkvrDvJ1dDKBN7
    got 4 of each card from the set New Capenna Alchemy but i'm not getting the achievement
    t stated it was eligible

    5 votes

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  20. Multiple "Dauntless Veteran" creatures are not multiplying the power of all creatures, but rather applying effects of a single "DV" instead.

    Hi MTG Support Team! Hope you're all good and enjoying the magic of the summer.

    Want to report a potential bug here encountered while playing MTG Arena Standard game.

    While playing the game I've deployed multiple "Dauntless Veteran" creatures; however their abilities are not multiplying the power of all creatures by +1/+1 for each, but rather applying effects of only a single "DV" ability instead. There's no mention of such limitation on the card's abilities so I presume it's a bug of sorts.

    Thank you.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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