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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10228 results found

  1. Matches end randomly

    Occasionally, matches I am in will randomly disconnect. The program is still connected and I can start a new match so it's not a connection issue. The match just stalls briefly and then I am taken out of the match and back to the home page. This has happened in several ranked matches but the worse is when it happens in Events that I have paid for with gems or coins as when it happens the event then gives me an automatic loss so I end up potentially losing the event and then I lose gems and coins I have…

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. bug with Thunderbond Vanguard and Mobilize

    BUG - mobilize kills Thunderbond Vanguard (possibly any warrior creature) even though he is not a token and does not have mobilize or even though he did not attack.

    Platform - pc

    To Reproduce - Simply have a Thunderbond Vanguard in play and attack with any creature with mobilize.

    Results Experiencing - At the End of Turn phase cleanup/trigger the rule for Mobilze goes off, Thunderbound Vanguard dies even though he is not a token or even attacked.

    Expected Results of Feature - At the End of Turn phase cleanup/trigger for mobilize ONLY THE TOKENS CREATED BY MOBILIZE should self-sacrifice…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Ardyn Izunia banned on Standard?

    Ardyn Izunia is not legal on Standard?

    1 vote

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  4. How to Train your Dragon!!!

    How to Train your Dragon!!! The cartoon, AND the New Movie!! I like the Final Fantasy set, yes. BUT... should have made a tandem set with the movie... Toothless is a black dragon!! each color... characters too. Tooo easy to make a Magic set for this "theme". Sure feels like a missed opportunity! Just saying... I make no money off these ideas.... Your WELCOME. I would so totally want and play with a "Toothless" Night Fury Dragon Magic card!!! Pay/hire me and I will keep it up....

    2 votes

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  5. no orange buttons

    I had to concede sealed game because all my orange buttons are missing (on PC). Cant keep my hand (timeout start the game), cant use active abilities or even close watching graveyard. I cant play and didnt have other choice than concede. Give me my gems back

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. MTG Arena Network Problem

    I was playing mtg Arena on my android phone and in one draft match I had to change the network from my wifi to my carrier network. When I did that Arena was not able to reconnect and it got me a loss in the match.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Chapter III of Summon: Esper Maduin resolved without going on the stack

    When attempting to activate the ability of Ride the Shoopuf in response to the Chapter III effect of Summon: Esper Maduin, the effect resolved without going on the stack. As a result, the creature from Ride the Shoopuf did not receive the benefit of the effect. This prevented me from closing out the game during that turn, allowing my opponent to survive.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Ban Tibalts Trickery in Best of 1 Pioneer.

    So Bo1 Pioneer is absolutely pointless at the moment due to the sheer number of people doing 0 cost into tibalts. It's fine in Bo3, but Bo1 is a seperate format and should observe different bans, especially ones that turn the games into coin flips.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Garuda garnet broken interaction

    Steps to reproduce:
    Play garnet
    Pass turn
    Next turn play garuda - standard 1-lore counter affect activates
    Attack with garnet - “when attacks” triggers
    Remove lore counter from garuda
    Pass turn after damage
    Next turn upkeep -> draw-> add lore lore counter to gardua -> garuda does not trigger 1-lore counter affect
    Assume I dont know enough about mtg rules
    Play a second garuda
    Second garuda comes in with one lore counter and DOES NOT trigger 1-lore counter affect
    Sweep enemy board for possible anti-triggering abilities. No e found
    Scoop
    Regret spending $10 dollars on event to be bamboozled by…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Al Bhed Salvagers Not Triggering

    According to the MTG rules that was posted; artifacts now die. Tokens are also described as entering the graveyard when sacrificed, mean that the term "dies" applies to all tokens including treasure, food, clue, etc. However, when sacrificing treasures and food tokens, it does not trigger Al Bhed Salvagers.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Dropping out of game

    Games have just dropped, appears to perhaps be a netwrok issue, not sure, but I just leave the games without warning. No winner, no conceded, no ability to rejoin.
    I hope the attached log file caught it

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. sephiroth

    four creatures dies but sephiroth, fabled soldier only triggered once.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. game freezes

    im dubbing them turn around freezes, cause whenever you go to turn the game around, by vasting, tapping, declaring battle,the game freezes and opponents wins by default, 5 forced losses todat, 3 cheaters with either free lands, free spells or lands of a different color. but at least thagame stopped crashing after every match.

    0 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Parallax Treasure Cove styles have black boxes in text areas

    The parallax styles for Ixalan Treasure Cover has a black box over the card text when viewed in the collection. It also has no card title box. The parallax style of Treasure Cove from Lost Caverns of Ixalan doesn't have the black box over the text, but the title of the card is missing in the same way as the Ixalan version.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Dusting

    There really should be a dusting system I am in the situation where I want to make a deck and I have a bunch of mythical cards I'm never going to use to me they are pointless and have no value too me, you shouldn't be able to dust cards that are in a box

    1 vote

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  16. Black screen found

    I just found a bug with a black screen when entering the game can you fix this bug please

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Wrong Draft Bug

    I entered into a traditional through the omenpaths draft and instead it through me into a quick pick 2 draft. This is not the one I wanted as I am not a fan of the pick 2 drafts.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. Wrong release date Ixalan

    Would it be possible to one day correct the release date for Ixalan? Is it in any way possible to CORRECT ONE SINGLE DIGIT?!?!?!
    Ixalan was released in 2017 and not in 2018 - it is the very first set in the Arena!

    How is it even possible that you are unable or unwilling to fix even the tiniest bugs?! You have had FIVE YEARS FOR THIS!

    1 vote

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  19. Fleem

    Despite playing in a OM1 traditional draft in September, I have yet to receive the Fleem cosmetics. Please let the people dream! Give us Fleem!

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  20. App Crashing Whenever Play Is Attempted

    Whenever "Play" or any of the event windows are selected, arena will crash. Cache reset did not fix this issue.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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