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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3309 results found

  1. Bug

    1. I start a standard match.
    2. Both on PC and on IOS on my phone.
    3. Game freeze before the first hand is shown. The timer starts running, but the game state is still frozen. I can't concede.
    4. The expected result is to be able to play the game.
    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. game is frozen inside Omniscience draft and also froze inside a ranked historic B3 match

    game is frozen inside Omniscience draft and also froze inside a ranked historic B3 match right before

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Talk to us!

    Why are the game not working, and why are no Wizard people responding!? There are plenty of reports, fix your **** game and let us know that you are working on it... I demand some refund, throughout the last year or so i have had many games end in loss due to these kinds of shutdowns where the system is not working, but Wizards of the coast is not acknowledging the problemts...
    buuuuuuuh

    8 votes

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  4. Softlocked as soon as match starts

    Unable to progress the game from start of match. Timer runs out on mulligan timer without ever showing cards, cannot concede. Version 2025.54.0.10689.1214342

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. new

    Something is wrong with the servers.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. change decks format type on mtg arena

    I cant change the format of a deck. The options dont get displayed when you click. Its like they get displayed behind the window below where you see amount of creature spells, non creature spells, etc.

    5 votes

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  7. Demonic Pact UI bug

    Demonic Pact does not properly display which modes are unchosen when passed to me by an opponent's Harmless Offering. I saw this and misplayed because of what I thought I would have available on my upkeep.
    Of note, my first upkeep with the Pact I chose "opponent discards 2" and it never updated the UI even from that turn (this picture is after end of game) - apparently when passed to me the discard and the lose the game were the only options available.
    Also of note, it's somehow greying out the first paragraph instead of the bullet list items,…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Sparky Bug

    I am having an issue with Sparky though. I have reached Rank 3 in the spark rank, but the quest won't complete.

    As a result, I am constantly harassed by Sparky at the home screen.

    6 votes

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  9. Update broke Android

    After the Lorwyn Eclipsed Update, my game client on Android is not working properly anymore. First only the store and matchup connection did not work, now the whole client would not start any more.

    Please fix this fast! Thank you!

    5 votes

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  10. Game freezing on android

    I've already posted that my game is Freezing but I failed to include it's on the android app.
    I've gathered a lot of instances that trigger the freeze such as:
    -Attacking
    -looking at opponent's hand
    -ultima resolving and ending the turn
    -Phelia exiling a token
    -watching a card on my own hand
    -Annihilator sacrificing a token
    -trigger from weaver of souls
    -opp casting their commander
    -Any sweeper
    -looting with pirate's pillage
    This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Not able to change pet in deck edit mode

    I got several pets.
    If I try to change it on my profile they all show up, but in the deck edit mode I just get a blank screen.

    Version: 2026.55.0.10999.1225076

    7 votes

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  12. Priority error

    My opponent cast a card draw spell with card selection at the end of my turn, tapping them out. I was given priority to cast my own spell. I waited to allow them to draw and priority automatically passed through to their next main phase. As a result I was unable to resolve my spell while they were tapped out and recorded a match loss when they countered my card draw at the end of their next turn.

    You must give me priority when I have an instant or I might as well go and install hearthstone.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Give me my money back

    This problem with the screen locking, game freezing, unable to even concede the match has been happening to me since the last update. Now, with absolutely no cards in hand, and no abilities to activate, my timer rope comes up and I'm unable to do anything. I was already upset because of the amount of matches I'd lost during ranked limited play because of this bug, but now I had to restart the client in the middle of a match during the Lorwyn Eclipsed win a box event, and it counted the match as a loss. You are losing my…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Spark

    MAKE SPARK SHUT THE FUСK UP! ARE YOU STUPID? JUST DO IT!

    6 votes

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  15. food chain

    food chain being played in historic. lost twice on the ladder to food chain decks. player NTHBC abusing bug

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. force of negation and dark depth copies are disappeared

    Hi, my non-avatar copies that I crafted of force of negation and dark depth are disappeared. in fact my decks are invalid at the moment.
    can you help me?
    thank you

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. 否定の力がヒストリックやタイムレスのデッキ構築で使えなくなっている

    否定の力が入っているデッキを編集しようとすると、デッキにこのフォーマットで使用できないカードが含まれていますと表示され否定の力が削除され、禁止カードのようにデッキに入れることができない

    4 votes

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  18. Play 3 cars then game uses my timeouts as though i am not playing.

    I play three turns then games freezes not allowing me to play then uses my timeouts so i lose. It has done this mostly on opponents turn. No matter what i press nothing happens. I have rebooted, performed uninstall / re-install, and performed local repaiar with no results. Please help.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. cant sacrifice map token

    When I try to sacrifice a map token or really it seems sacrifice anything the game freezes. Only when playing on mobile, for me iOS. This has been consistent every time I try to sac something since the TMNT update last week. It does not happen on PC but most of my opportunity to play this game in on mobile.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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