MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3233 results found
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Deputy of Detention not giving back exiled card.
PC
Deputy of detention exiled one of my artifacts. I used sword of fire and ice to deal 2 damage twice to it with a double-strike creature, however it stayed in exile into the graveyard with the deputy.1 vote -
Game Freezing
The game keep freezing while playing a game (it has happened 4-5 times so far). This normally happens while moving through phases or after I play a land. The timer pop up on the screen and I am unable to take any game action. By closing and opening the game again, I would be able to keep playing and finishing my games. However, last time this happened was during a premier draft and when I got back into the game this is the screen I had (attached picture).
1 vote -
Been sent down the ranks twice at the end of the season
Many users affected by! I was dropped twice from the season reset from platinum to bronze because of a clear error on your part! PLEASE REMEDY THIS ! For all of us affected. It is deeply unfair that this is just ignored?
1 vote -
Improve Arena Direct Prize Fulfillment Transparency and Prize Substitution Policies
I would like to provide feedback regarding the recent Secrets of Strixhaven Arena Direct event and the subsequent prize fulfillment process.
I participated in the event held from May 1–3 and earned multiple Secrets of Strixhaven Collector Booster Boxes. After the event concluded, there was a significant delay in prize fulfillment, with support initially unable to provide any estimated timeline for delivery.
More recently, affected winners were informed that due to limited inventory, only one Secrets of Strixhaven Collector Booster Box would be provided, while additional earned boxes would be replaced with Wilds of Eldraine Collector Booster Boxes.
My concern…
1 vote -
share
Let me share my Decks with my Friends during Challenges. I want to teach my friends how to play, but they aren't interested in the starter decks, I want to build them Decks from my Collection and then invite them to a Challenge where we can play together with my Decks.
1 vote -
The game is slowing down more and more
Since last week, the game on my laptop (M1 MacBook Pro from 2021) has been slowing down incredibly. It is even hard to play: I play a spell and before the game processes the action I did the hourglass starts clocking. I do not know what happened with the client, but it is so much worse than ever at least on my device (I played with my cousin earlier today and on his laptop everything worked fine). I even tried with deleting and re-downloading the game, but nothing changed. I am afraid if the issue persists I will need to…
1 vote -
The game is slowing down more and more
Since last week, the game on my laptop (M1 MacBook Pro from 2021) has been slowing down incredibly. It is even hard to play: I play a spell and before the game processes the action I did the hourglass starts clocking. I do not know what happened with the client, but it is so much worse than ever at least on my device (I played with my cousin earlier today and on his laptop everything worked fine). I even tried with deleting and re-downloading the game, but nothing changed. I am afraid if the issue persists I will need to…
1 vote -
Avatar change impossible
For weeks I have problem that I cannot change my avatar. Nomater which I will choose it is alwayes displayed Ferrafor.
1 vote -
Avatar change impossible
For weeks I have problem that I cannot change my avatar. Nomater which I will choose it is alwayes displayed Ferrafor.
1 vote -
Room enchantment art missing
In the deck editor all room enchantments are missing art and text. While hovering your mouse over, it will try to overlay the last viewed card .
1 vote -
Hardcast Pyrokinesis and was presented no ability to target creatures
I successfully hard cast pyrokinesis. My
Opponent had 4 eligible targets. The UI gave me no option to target. Spell went right to the graveyard. This was on iOS. This cost me a match. I’d like to be reimbursed for my power cube draft.1 vote -
Issue with the bench in best-of-three matches
In the mobile versions for phones and tablets, you cannot use the bench when playing a best-of-three match
1 vote -
Horrible sets
What the **** were you thinking by creating sets like Avatar or TMNT?! This has nothing to do with MTG, only stupid degenerated TikTok kids play those sets, because you don’t need any brain cells to win with cards like Badgermole Cub. Every person playing those braindead cards: go **** yourself and play Pokémon or Yu Gi Oh. MTG is not for you!!! And to the creators: go **** yourselves too, you greedy stupid **! You * on every player who supported you from the beginning, just to get more money from stupid kids, who think avatar or TMNT…
1 vote -
iOS cannot sideboard
iOS: I tap on the cards when sideboarding, but it doesn’t do anything. I was playing BO3 ranked. Happened multiple times now. Everytime I play BO3.
1 vote -
no priority on opponent casting fiery temper from madness
Opponent cast a fiery temper from madness, i then got no round of priority to respond, the spell just resolved, twice in a row
1 vote -
Cannot cast prepared spell for Skycoach, Conductor
Cannot cast prepared spell with skycoach conductor. The prepared spell will be available in UI and can click and drag, but is uncastable.
PC
1 vote -
Turn/combat button disappeared
I was in a match in mi Android and when I went to combat the button disappeared, I was waiting for my rope to end not been able to attack.
1 vote -
Server not available for any game type
I try to play limited or pioneer and it gives me a "server not available" message
2 votes -
return the favor bug
opponent played ugin, i responded to his when cast exile colored permanent ability with return the favor as it is a triggered ability with a target. I was not given the option to redirect it , only copy it . But at resolution it showed the ability copy in the stack but did not allow me to target with it.
2 votes -
Wistfulness exiles nonartifact creatures
Experienced a bug where Wistfulness' green ETB ability was able to target and exile my Krenko, Baron of Tin street, which is not an artifact but has the word artifact in its rules text, which I think is why it was able to be targeted. Sounds like the ability is coded not to look at not just the type of the cards on the board but also the rules text.
1 vote
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