Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


10229 results found

  1. Unable to access my account

    Unable to access my account. I play on iOS tablet. Every time I try to connect I get a black screen that goes to unable to connect , then gives 3 options , check status and, reconnect, or log out. I check status and it says operational. I try to reconnect and all I get is a black screen. I tried to log out and log back in and get the same screen.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Windcrag Siege Bug

    During play, I played a Windcrag Siege and chose Jeskai, but it entered play Mardu was chosen. Due to this it altered my draft and I would like a refund, thank you.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. BUG Arena Match Server - disconnected middle BO3 back to main menu

    Just this afternoon, I was disconnected mid-match in BO3 Standard three times. One on game 3, one on game 2 and another on game one after a few turns - in all cases, after my opponent or I cast a spell or activated an ability and the game did not proceed to resolve them. Instead, I was sent back to the main game menu without warning or messages, as if nothing happened. This seems a match server failure or a system bug that just appeared after this latest update (as of 2025-Jun-05). Please correct!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Brave The Sands Bug

    Tried to report this as a “bug” or just “suggestion” but everyone I choose that option, I am automatically redirected to a bug forum, which is insane frustrating in itself. Anyway, I just played a draft event (mixed-up premier draft) where I drafted the card “Brave The Sands”. I had it on the battlefield and went to blocks but I could not get it to have just 1 creature block 1 creature. The timer rope appeared and started ticking down while I was trying to figure this out. I was unable to figure it out and instead, all of my…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. [Bug] [Steam] App does not launch, shows error message before aborting process

    I have not been able to run the game since the most recent update. It crashes during launch. Error message and version details attached.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Unable to put 4 copies of a card in my sideboard

    I am playing on Android.
    When I am building a deck drag & drop a card from the main to the sideboard doesn't add it if the deck contains 4 copies of the card. Since as far as I know this is the only way to add cards to the sideboard I am unable to put a full playset in my sideboard, which is quite annoying.
    I believe this issue started around the release of TDM Alchemy
    Thanks for your consideration

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. saturo, the infiltrator

    "Saturo, the infiltrator" doesn't let me draw a card when I make a 2/1 ninja token with "kaito, cunning infiltrator". Please help,

    Compliments on the game, have a nice day, greetings,

    Paul Spaan

    P.S. Could you send a email to paulspaanmail@gmail.com when the bug is fixed? Thx

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Game keeps crashing.

    Game continually crashing. Missing or blank pet locations causes game to crash as well, Currently though **** game has crashed 4 times on me.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Kaito, Bane of Nightmares turns into a creature w/Imprisoned in the Moon

    Kaito, Bane of Nightmares continues to turn into a creature during its controllers turns, despite the fact that Imprisoned in the Moon states that he loses all other abilities

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Bloodthirsty Conqueror has to be fixed or banned

    You know the issue, either fix the eternal automatic win loop that this card creates or ban it.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Loading zone

    Noticed a bug with a combo of cards played in order that aren’t triggering affects, summon: fenrir being on lore counter 2, allowing for +1/+1 counter on next creature entered . Than casting loading zone for warp cost following up with golden hydra for any amount. Loading zone is not triggering and goldvein hydra is only coming into play with x+1, but if you cast it without summon: fenrir it works, and goldvein hydra enters in with double x.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Adjust Cindercone Smite and Rising Chicane for Alchemy

    Cindercone Smite is widely considered to be comparatively worse than Burst Lightning in the same format. No other red damage spell is only able to do 2 damage exclusively to creatures. I think buffing it would do well to get more non-starting-player bonuses into decks. I love those cards and I think they should be ubiquitous in alchemy.

    My suggestion for Rising Chicane is that it be should be able to be a creature during your first main phase. This would make it work much better with all the equipment that just released with Final Fantasy.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Feedback and bugs

    1. Generous Plunderer should show the number of artifacts controlled by the opponent, not by me.
    2. Typo in the blurb: it should say "universe's"
    3. Sometimes when I click Auto-Pass, it doesn't work, and I am still prompted to respond to every decision my opponent makes.
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. mécanozoaire

    Lors d'une partie "lancez-vous" mon adversaire à jouer le "mécanozoaire".
    Qu'il soit lancé en hyperespace ou normalement, cela a mis 2 marqueurs étourdissement au lieu de 1 sur ma créature qu'il a engagé.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Ratio on who starts first

    Maybe you can have a ratio about which player goes first I have been playing more then 20 games staright and always goes second. Maybe you can have atleast if you go send around 5 games your next game you would be first and so forth.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. bug:Summoned: Fenrir placed the last Indicator not immediately be sacrificed

    The FF Chronicle Barrier Creature (Summon: Fenrir) produce additional mana when placing the last Chronicle indicator due to other effects (Enduring Vitality). As a result, it is tapped and will not be sacrificed immediately after all abilities are resolved. The page will freeze and wait for my operation. At this point, the FF Chronicle Barrier Creature is tapped, with three Chronicle indicators, and all ability entries are grayed out. Other spells are cast later, and only then will the FF Chronicle Barrier Creature be sacrificed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bug: ICRs from Mastery Pass not showing on screen

    At Level 21 of the Edge of Eternities mastery pass, the award did not appear on screen like it should have. I did appear to receive the award, as I could find the new Mythic cards in my collection, the award didn't appear on screen like normal.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bug about sideboard

    サイドボードの順番が操作していないにも関わらず初期化されるバグが発生します。
    頻度や条件は不明ですがパイオニアBO1(ランクではなくフリーで遭遇しています)で複数回確認しています。

    BO3では大きな影響はないと思われますが、サイドボードが設定した上の7枚しか使えないBO1において《願いのフェイ》で勝つためのカードを取得しようとした際に、見られる7枚の中に欲しいカードが表示されないために負けるという状況が起こっています。

    以下は自動翻訳のため間違いが含まれるかもしれません。

    A bug occurs where the order of the sideboard is reset to its default, even though I have not changed it manually.
    The frequency and conditions are unknown, but I have encountered it multiple times in Pioneer BO1 (in casual matches, not ranked).

    While this may not have a significant impact in BO3, in BO1—where only the top 7 cards of the sideboard can be accessed—this can cause a loss. Specifically, when attempting to fetch a win-condition card with Fae of Wishes, the desired card may not appear among the visible 7 cards due to the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Recobradora Astelli

    La recobradora Astelli no hace su habilidad de entrar en juego en limitado, me ha pasado dos veces seguidas

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base