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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9344 results found

  1. Bug with sealed draft gems/packs

    I’m having issues with receiving gems/packs after wins for sealed avatar event. I’ve gotten 3 wins so I should have won multiple packs and gems but haven’t. This is for IOS

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  2. 6 votes

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  3. BO1 format decks with 15 sideboard cards treated as invalid decks.

    • After the update on 7/9/2025, some BO1 format decks with 15 sideboard cards display the message "Invalid Cards: 0"
    • These decks can no longer be selected as decks to use in BO1 format
    • Before this update, BO3 decks could also be used in BO1.
    • From now on, if you want to use the same deck in both BO3 and BO1, you will have to clone it and reduce sideboard cards in BO1 deck, which is a pain.
    • Roll back this change immediately.
    • If this is not okay, why does the sideboard display have a separator that says "Best of Three…
    8 votes

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  4. Collection Discrepancy

    There are discrepancies between the collection tallies under Profile and the actual cards shown in the Collection.

    6 votes

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  5. Ipad hidden cards

    On Ipad pro 12'9 cards are not visible when you play in the new update.

    6 votes

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  6. Egg Reward

    When I open the game, it recommends opening the end-of-season egg. I open it and get nothing. Please check that it's working properly.

    6 votes

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    1 comment  ·  Store  ·  Admin →
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  7. Egg Reward

    When I open the game, it recommends opening the end-of-season egg. I open it and get nothing. Please check that it's working properly.

    6 votes

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    1 comment  ·  Store  ·  Admin →
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  8. Land Draw issue

    I AM DRAWING TOO MANY LANDS I have so many other spells and its forcing me to get many and I mean MANY draw lands. I had at the end a 37% chance to draw a land. (Yes I did the math) I have been drawing lands on my deck over and over again. The game is ALSO forcing me to lose consecutively. Its forcing my deck to challenge deck ranges that are bad against my deck. I was winning at a 70% rate and the game all of a sudden for no reason just started forcing me to lose…

    7 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  9. Advanced Achievement - Taste of Power

    Used vital Mythic Wildcards for Oracle of the Alpha just to complete this achievement. I finally cast a Mox Ruby after seven games. I knew it would be worth it to have another achievement locked down. I was very disappointed to see that I did not get credit for accomplishing this feat. What did I do wrong?

    18 votes

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  10. Taste of Power Achievement Not Working

    I cast Mox Emerald and didn't get credit for the achievement.

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  11. impossible to pass tutorial IV on any platform, the graphics glitch out

    Tutorial IV is impossible to pass, the graphics glitch out and unable to select cards.
    I have tried this on iPad, iPhone, Android Tablet and PC same glitch on all platforms.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Omniscience and Spellscorn Coven Bug

    Unable to cast "Take It Back" side of "Spellscorn Coven" with omniscience in play.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  13. Long Feng, Grand Secretariat and Fire Navy Trebuchet

    Just lost a draft game to this combo because for some reason Long Feng gets triggered by the token beeing sacrificed?? Tokens are never "put into a graveyard" so why does this trigger Long Feng's ability??

    0 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Avatar Jump In hides feature cards from collection

    Avatar Jump In selection hides the featured cards from my collection. If Aang is the featured card, he doesn’t show in my collection unless I add the deck directly from Jump In

    3 votes

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  15. Avatar Jump In cards not added to colecction

    Cards obtained in Jump In are not appearing in my collection. I’ve played more than 11 times and obtained several mythic cards and don't have any of them.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. illegal cards in standard bo1

    i do standard bo1 (atm platinum level 3) both pc and phone .
    always i found players with illegal cards for that format, most of the are of set "phyrexia all will be one" like phyrexian arena, while i am sure to playing standard.
    cheat or bug?

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  17. Repulsive Mutation not acting as a counterspell

    Repulsive Mutation is not countering spells. It acts like you can only activate the first part of the x spell with adding counters and doesn't check to let you counter a spell.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Shrine not a choice for creature type on patchwork banner

    When I played patchwork banner I was not able to chose shrine as a creature type.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Hama, the Bloodbender not triggering legendary rule

    Ham the Bloodbender was played twice by opponent (hard cast, no copying or anything) he was allowed to keep both, and thus had an extra 3/3 to attack and win the game.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Rage Quiting is weak AF

    The amount of my opponents that rage quit is stifling. What kind of people can't handle playing a game and at least conceding. If you can't handle playing a game without going off half cocked enough to rage quit, what does that say about the kind of person you are irl? How do you manage to handle the stress of day to day life, when you can't even compose yourself with dignity to be a good sport? Be respectful to your opponent and at least concede if you don't think you have a chance. Your childish behavior real takes the…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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