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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3205 results found

  1. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Vincent Valentine's ability didn't trigger

    I killed 2 of my opponent's creatures while Vincent Valentine was on the field, his ability to gain counters depending on the power of such creatures didn't trigger

    1 vote

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  3. 1 vote

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  4. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. [BUG] Deafening Silence and Crashing Footfalls

    Crashing Footfalls and any effect that says you can only do one noncreature spell per turn if you play any other noncreature spell before Footfalls, even with correct mana to Suspend Footfalls, Arena will not let you Suspend the spell. If you Suspend Footfalls first it allows you to do another noncreature spell.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Error Updating Data

    Error Updating Data: Please check connection and try again.
    Can't load the game. This message keeps appearing.
    Fix??

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Profile for Pioneer Masters Does Not Agree With the Deck Builder

    My Profile says that I have not yet fully completed the Pioneer Masters set, but the deck builder does not show any more cards that I need to craft to fully complete the set. I have a four of everything according to the deck builder. The same thing can be said about the M19 core set as well.

    2 votes

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  8. Can't assign blockers

    I couldn't assign blockers and your system made me time out through three time outs. I restarted the game three times and it still wouldn't let me assign blockers. Your system also doesn't download the log files, so I can't upload those either. This has happened multiple times and the opponent didn't have anything to make any of their creatures unblockable.

    I was playing against a Kotis, the fangbearer player with my Galadriel, gift giver deck.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.

    Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.

    3 votes

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  10. time out for token triggers

    There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.

    I have a proposed solution in your coding:

    You should treat any trigger that is
    -a duplicate
    -repeated more than 10 times in a row with no interceding trigger
    -stacks on top of such a trigger
    -the 250 token limit has been reached

    Then, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.

    Give the players a "stop point" (i.e.- after how many triggers would…

    3 votes

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  11. card style

    Card style from mastery for the latest set, Lorwyn Eclipsed, is not applied in the draft at all :( . I am player, that apprieciates art, that is in this game and this is a big miss for me.

    (Yes, I didn't like Through the Omenpaths quickly cooked art at all. Lorwyn is beautiful, though <3.)

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Land

    You know what's really awesome? Land! Running over 50% lands and can't get more than 2 out per match, yet the opposition draws 6 plus. What gives??? Literally destroys the joy of the game!

    2 votes

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  13. kavaero and voice of victory

    i want to cast bitter triumph during my opponents turn but i cant. i have a kavaero that has copied a voice of victory in play. the bitter triumph is in exile because of the aven interruptor. i haven't cast any spells on my opponents turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. nia, skysail storyteller

    not sure if its a cheat or a bug but Mattyc420 was casting nia for it's transform cost, not playing it then transforming. According to comprehensive rules transform is an ability that is only available after the permanent is already on the battlefield and the cost cn not be paid for in any other zone.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Card Sleeves Do Not Apply

    Hello! I have Adorable Kitten card sleeves set as default but for some reason they do not apply to any of my decks anymore and the default card back is displayed instead. I've tried to reset Adorable Kitten sleeves as default and to apply them directly to several of my decks but it didn't help. I'll be so glad to see the kitten back :)

    2 votes

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  16. Pacifism card is bugged

    Just played a match where the card Pacifism was bugged. Was used on one of my creatures and after me creatures was no longer able to be used. Pacifism is to prevent creature from attacking and blocking not activated abilities. Lost the match because of it. Playing on MTG Arena in iPhone.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. A Most Helpful Weaver

    when I play the card “A Most Helpful Weaver”, the spider that it creates has just vanished from the board. And even with enchantments attached. Just gone forever. Has happened 3 times just today.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Milling with Kitsune Technique not working!!!!

    when i copy kitsune technique with cursed recording the library doesnt go down and hudred of cards are in the graveyard at times

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Bug

    Card not working as intended.
    Scenario: Opponent has less life than me -> Attacks with Preacher of the Scism.
    Current behavior: He gets an token with lifelink
    Shoud behavior: I should get a token with lifelink (Player with MOST life or TIED gets a token with lifelink).

    1 vote

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  20. Master Pakku Translation Bug

    I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku

    In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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