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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3489 results found

  1. shuffler

    The shuffler is broken. I have seen multiple times for almost 4 years of playing this game, that after I win two games in a row with a deck, i will always be mana flooded. This is passable in normal gameplay, but this is most prominent in events. Pls fix this, and save your game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Sothera Affecting Wrong Player When Played by both Players

    In my last game my opponent played Sothera the Supervoid, which worked as expected. I later played the same card, but the final effect triggered when I ran out of creatures (not my opponent) and gave them the chance to bring a creature back rather than me. Something like that swings a tight game.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Alchemy banned cards

    Just created a deck with Slickshot showoff and tectonic hazard in Alchemy format. But it happens that both cards show as banned on the deck editor interface, when they are not. I cannot play alchemy games with these deck which does not make any sense

    1 vote

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  4. パック排出の不具合

    1 スタンダードイベント終了後 2Android 3スタンダードイベント報酬受け取り時にストリクスヘイヴンのアルケミーパックが排出されました(ストリクスヘイヴンアルケミー導入前) 4ノーマルのストリクスヘイヴンのパックに戻して欲しい 

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  5. 2 votes

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  6. Ultima Extra Mana Bug\

    Just played a brawl game on Arena against an Ultima Deck. For some reason they were tapping for 4x colorless mana with each waste they used. The card Ultima says it add ONE EXTRA colorless mana... There were no other cards on the battlefield stating otherwise. I'm going to drop the game log below if anyone can help me understand how this was possible or if it's a bug.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. System crash

    Crash in-game due to a "big" stack...
    And i was about to play wrath of god i'd lost the chance to generate opponent frustration ^^ and also make him smile because the play should be crazy...
    Maybe you can send him a message for me with my screen shot 🤣
    Anyway, I was so sad to wasn’t able to finish this game...

    2 votes

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  8. Doll

    When attempting to play doll maker’s shop the game crashes. iOS. Tried twice during one turn, the round timed out. Tried again after on the next turn and crashed again. Did not get to choose between either side of the card. Loading screen looked off as well

    2 votes

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  9. Spell Snare

    It seems like after the last patch Spell Snare stopped working. Multiple times a 1or2 mana spell was cast and Spell Snare was not given the option to counter.

    2 votes

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  10. Death in the Family

    The card, death in the family, instant two mana wasn't able to exile an opponent's creature whom are mana value 3 or less.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. SEJIRI SHELTER

    Casted Sejiri Shelter in response to a Blue mass effect bounce spell. I selected protection from Blue. The Blue sorcery still bounced my targeted creature to my hand. Unless i'm misunderstanding the mechanic, the creature I selected to be protected from Blue should have been immune to the Blue bounce speel effect.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Bug Report: Common cards require Rare Wildcard to craft (Pyretic Ritual & Culling the Weak)

    I would like to report a bug affecting the cards Pyretic Ritual and Culling the Weak on MTG Arena.
    Both cards have never been printed at any rarity higher than Common in any physical Magic: The Gathering set. However, on MTG Arena they currently require a Rare Wildcard to craft, which is clearly inconsistent with their actual printed rarity.
    Please review this issue and adjust the crafting cost to correctly reflect their Common rarity.
    Additionally, I would like to request that all players who have already crafted either of these cards using a Rare Wildcard receive a full refund of…

    1 vote

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  13. countered uncountarable spells

    hexing squelcher is not working properly on kappa cannoneer, the ward protection on kappa is protecting him and countering the fury trigger although it's supposed to be uncountarable

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Automatically exits fullscreen

    When I exit or enter a match it automatically resets my resolution to windowed and i have to manually go into graphics to change it back

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. won match lost rank

    I´ve already won a draft match but my the game minus my rank instead of turnning higher

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  16. TSUGE CHEATER

    Why is this user "TSUGE" still playing the game. They start games and they're never present to actually play them. This is the experience you offer to your paying customers. Complete absolute garbage dude. It's a struggle to try and play this game. Fix your game man. Get rid of the people exploiting it get rid of the people cheating. Get rid of the computer controlled players that play the exact same cards every time. It's a joke. How many times do I have to wait 100 to 200 seconds and be forced into a draw because there's not actually…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Crashes on Win11 PC, Quick Draft

    Hi. It's the third time I lost an event (2x PickTwo Draft and 1x Quick Draft) because of game crashes. I don't know what to do. I couldn't find what's causing it yet. It happens only with MTG Arena, no other app on my PC crashes. I've made 2 more tickets before this one and I still didn't get an answer on any of them. Please, what can I do to fix this? Thank you in advance.
    The game crashes after I start the game, during any turn. Sometimes the first one, other times later on the game. It just…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  18. 4 votes

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  19. Sewer veilance cam

    During a game, Sewer veilance cam didnt tap a creature I clicked to tap

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Seam Rip

    Seam Rip didn't exile a token from the cloning of super shredder. Didn't even show it as an option.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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