MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3344 results found
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Daily deals, 4 lands offered, 1 land missing
I would like to buy John Avon lands for a looong time, probably more than 2 years.
Today I see them in the store!
However, there are only 4 lands offered, Island is missing.
I do not own that island land, I have double checked that.
Please, could you reoffer those lands again? Thx you for answer.
4 votes -
Cannot play Alchemy Ranked
I'm facing weird problem. I got unlocked the possibility to play the alchemy ranked, but when I select the alchemy ranked and trying to hit the play the button doesn't do anything. I selected ptoper alchemy deck but im not able to join any game. The standard deck ranked game is the only one which works. The standard deck option has some blue ! Icon on it but without any description, so I'm not sure if it's somehow connected or not. I thought that maybe I have to play some more of the standard rankeds, but I did play many…
2 votes -
Golden Pack Gave Banned Card
I just purchased 10 packs to get a golden pack. When opening the golden pack I received Screaming Nemesis, a banned card..... Disappointed!
3 votes -
Product Suggestion
I’d like to provide feedback on the current in-game economy in Magic: The Gathering Arena. The rate at which new sets and additional content are being released has increased significantly, but the amount of gold players can earn has not kept up with that pace.
Daily quests and win rewards feel outdated relative to how frequently new cards are introduced. As a result, it’s becoming increasingly difficult for players to keep up with building and maintaining a collection without either investing a large amount of time or spending money. This is especially noticeable for players who enjoy drafting or…
2 votes -
bug on selected deck type page, change type menu drop down
theres as bug in the drop down menu on the page where you change the type of deck, once a deck type is already selected, the drop down menu where the deck format is, once you select the menu to change the type of deck, the options to be selected are all in behind another post un seeable and un selectable ... it wasnt always there so im assuming its in a update...
5 votes -
Planar Genesis not working as intended
I cast Planar Genesis to search for my land for turn, and found Tree of Tales. Clicked to not put the land tapped onto the battlefield and instead put that card into my hand as Planar Genesis is a MAY ability. Then, when I played Planar Genesis, it entered tapped.
1 vote -
Cleanup Step Bug
I was playing MTG Arena on the ladder in Best of Three matches on PC. Towards the end of the game I experienced a bug during the cleanup step. I went to end my turn with too many cards in hand. Discarded two cards to get my hand size to 7. The discards triggered my Monument to Endurance and the modes chosen were Draw a card and create a treasure token. Once resolved I had to discard down to hand size again, discarding one card this time and once I passed my turn I noticed that my Monument to Endurance…
1 vote -
1 vote
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Player cheating or a glitch with these cards.
Guy dropped 8 cards with only 2 mana.
2 votes -
Cannot purchase rare wildcards
For a month now I have been unable to purchase rare wildcards. It says "you already purchased this item" and after you exit out, duplicate transaction
6 votes -
Ban Bloodthristy conqueror from ranked
Blood Thirsty Conqueror makes ranked feel awful as it is 1 half of the easiest 1 2 combo that ruins a match as there is no counter to it during the opponents turn.
it cheapens any actual deckbuilding and ruins the format
3 votes -
Constant Disconnection
The game has been disconnecting constantly again. Please help to fix this bug/problem as the gameplay experience is being affected severely.
5 votes -
I CALL ******** ONCE AGAIN
40 CARDS 17 LANDS PAID EVENT
I QUIT WHEN I DREW MY 15TH LAND CARD MIND I CASTED "ADD 2 TAPPED" SPECIFICALLY TO DRAIN THE MANA DOWN 👇 TO THREE LEFTGUESS WHAT THE NEXT CARD IS I DRAW "MANA"
I SEE A PATTERN YOUR ALGORITHM IS ANYTHING OTHER THAN RANDOM AS IT SHOULD BE CONSIDERING YOU CHARGE MONEY TO PARTICIPATE IN EVENTS.
THERE IS NO SUCH THING AS AN ARENA CHAMPION 🏆 TILL YOU LEAVE THE GAME TO THE PLAYERS AND STOP STEALING FROM EVERYONE.
YOUR A BUNCH IF JACKLES AND HACKS YOU SHOULD ALL BE IN JAIL FOR…
4 votes -
South Wind Avatar Bug
I am furious. I have encountered SO many problems with TMNT drafts I'm sick of it.
Now I lost because of a bug. South Wind Avatar did not gain me life when other creatures died and I lost a game.
3 votes -
starter decks missing
Dual color starter decks missing from new account
3 votes -
ZOMBIFY
Zombify didn't trigger Repartee on Melancholic Poet
2 votes -
Collection screen won't hide collected card when selected
When unchecking the "collected" option when trying to craft cards, the collected cards are not hidden, and the "collected" box has turned itself back on
1 vote -
Asset Error Detected
Of course, as per usual(what else would anybody expect from WoTC and Hasbro?), the new update screwed things up and made the app unusable. Every time I open or restart the app I get hit with a loop of "ASSET ERROR DETECTED, Arena will relaunch to verify asset contents." leading to the app restarting and then hitting me with the exact same message. How incompetent do y'all have to be, or how little does WoTC/Hasbro have to care, for y'all to ***** things up with basically every single update for a freaking card game app? This is just plain pathetic.
4 votes -
BRAWL MATCHMAKING IS GARBAGE
Maybe have some kind of matchmaking for brawl. I have 29 basics in my deck and my opponents have off color fetches, optimized mana bases with 2 mana accelerants, Akroma's will, I got EMRAKUL THE AEONS TORN'd on like turn 7. Played 4 games and got absolutely stomped in all of them. My oponents have actual interaction like path to exile and I have abrade because it came in starter decks. My deck is legit worse than most precons because I had to pick from what I had lying around from zendikar rising standard. This isn't fun. I'm not spending…
3 votes -
Crashing
Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.
4 votes
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