MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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852 results found
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157 votes
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Locked out of Ranked and some play modes
I was playing a Ranked match, I unlocked Quick Draft at the end of the match. Now I can only access 3 modes: Jump In, Jump In Final Fantasy, Quick Draft Final Fantasy. My dailies and weeklies work fine. The Quick Draft quest is bugged (already upvoted that idea). So either I have an issue with my account and I'm locked out of Ranked and some other modes that I had already unlocked or I need to complete the Quick Draft quest (which is bugged) to gain access to my other modes again (including RANKED). Contacting support sent me here,…
1 vote -
Error de red
No me deja entrar al juego, me indica error de red, intentalo mas tarde pero igual no funciona, mi internet funciona bien
2 votes -
The program shuts down unexpectedly and I miss my game
The program closes unexpectedly, then I have to open it again, and when I log in, I've lost my turn or the game.
2 votes -
Can not get past loading screen
Game freezes at loading screen then displays message Can not retrieve assests please try again. It will not progress past this screen so no I can not click on gear icon and down load any files to send or anyother thing tha tmight be a log. SO it begs the question if I cannot even get in game how am I suppose to send logs you ask for. And before you ask I have done everything possible from uninstall and reinstall. I have restarted cleared history and everything else you are fixing to ask so no so far all your…
2 votes -
i hope you die
stop cheating
Stop forcing the game to cheat and rig the shuffler just because you want some fat neckbeard cuck to play and dump his wallet into this steaming pile of *. I hope your CEO goes to prison and all the employees and fat **** pumping money into this game all die broke with cancer.3 votes -
Please address the macOS bugs
With each new patch, the support for macOS seems to be going backwards:
MTGA is currently unplayable in fullscreen mode, due to cropping of the left and right edges of the screen (which hides most of the stack and graveyards), plus there not being any support for high resolutions.
MTGA causes Silicone machines to run extremely hot, and a full MacBook Pro battery is drained flat within an hour (compared to 8+ hours of play on other games).
Scrolling within the menus is wildly inconsistent (some menus scroll slowly and smoothly, and others fling across the screen with the slightest…
2 votes -
problème d'affichage sur mon pc
Bonjour,
Depuis la dernière mise à jour, mon MTGA refuse de rester en pleine écran. Ma résolution d'image est bloqué à 2560 x 1440. J'ai un écran pouvant faire du 3440 x 1440, je n'ai pas l'option pour monter celle - ci dans le menu graphisme. Quand je passe mon MTGA en plein écran via l'option graphismes, le jeu passe en plein écran mais quand je clique sur un menu autre que le menu principal, ma résolution d'image repasse à 2560 x 1440. Je vous joins des imprimes écran qui montre mon problème ( suivre l'ordre indiqué ).
Pouvez vous…
1 vote -
Have a deck that is traditional historic format and when I go to change the format in the dropdown menu, it hides behind other UI
Have a deck that is traditional historic format and when I go to change the format in the dropdown menu, it hides behind other UI
1 vote -
The action triggered when Velomachus Lorehold attacks isn't functioning properly and doesn't allow you to select a spell to cast.
When attacking with Velomachus Lorehold it allows you to tap on your deck to reveal the top five cards, which isn't how it normally works, and yet it won't let you select any spells to cast without paying their mana cost.
3 votes -
Enemy health not displayed properly
On Android 16, managed to break enemy visuals by clicking "keep hand of 7 cards" in the same frame as the option appeared (I was clicking on the location where the prompt appears before my opponent made the same choice).
Screenshot of the bug from the match. I was unable to view opponent's health, and his icon was glued to the center of the field for the entire match.
1 vote -
In a match while still in the home screen
Started pioneer bo1 queue, had to cancel briefly for irl reasons upon hitting cancel it returns to home screen as is normal, but when I re-queue it immediately loads me into a match on my 2nd turn. So the server put me in a game while my client believed I was not. Most likely this is a desync cause by the game finding a match at the same moment I try to cancel it which is not a huge deal on match queue but could be pretty serious in an event queue.
2 votes -
Cursor moves on its own
While playing a match in the Omnipath draft event my cursor began to drift on screen. At first thought it was an issue with my mouse but after tabbing out saw that wasn't the case, and as the game progressed it periodically got worse and worse until it was impossible to play at all as my clicks didn't register anymore, and as a result cost me my first loss out of three I'm allowed in the event, very frustrating overall as I've tested it out in bot matches after and saw the issue persisted both in game and in the…
2 votes -
Graphic Bug Lorwyn Companion
Just noticing this bug while trying to read for my quests last night. The companion graphic for the new set overlaps other windows that pop up. I believe it is a minor error in code that this object over layers other windows, or could be a layer system error, as the companion is (what I understand) supposed to have a pop out effect.
I play on my iPad, so I’m unsure if noticeable on PC.
Many thanks.
1 vote -
Torrential Gearhulk incorrect registration
Torrential Gearhluk is registered as a rare card while it's mythic rare. Please, fix it. I lost a rare wildcard because of that.
1 vote -
extremely slow
I run MTGA by my HP PC. As I get into the main user interface everything is OK. But when I click "play" “decks” button or try to do anything else that come into other interface, the entire application go into an extremely slow situation. The phrase "wait for the services" appear on the screen and last for minutes and than the program lost its response. I try to restart the computer but it doesn't work. All these happened just after an update in Jan 7th. I am in China and I have to use accelerator to link the services.…
1 vote -
Randomly kicked back to last menu
Happens often that I will be playing a match and the game will either kick me back to the Main Menu or whatever the last game mode launch menu was.
The only way to get back into the match is to kill arena with Task Manager and relaunch the game.
And this will sometimes happen multiple times per match. This has happened in just about every game mode and has been an issue for months. It is very frustrating in general but especially when it happens during a ranked match.2 votes -
Unable to open game - error updating data
The game will not open, it says error updating data. My connection is just fine and functioning perfectly. I uninstalled and reinstalled the game and have the same issue.
1 vote -
Transparent Goblin Avatar popping up when clicking on Events
Just experienced a bug. For some reason, it pops in when I click on an event tab, then go back. my work around is just go to another event, then go back to the main screen. But it's just annoying.
1 vote -
1 vote
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