MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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763 results found
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daily deals
I purchased a card during yesterdays, "daily deals". I still do NOT have the card. its been over 8 hours.
9 votes -
Set Collection has the wrong set size for BLB
Set Collection has the wrong set size for BLB
BLB set has 64 rares and 22 mythics, but the collection screen shows the set as having only 60 rare and 20 mythic cards- Give us the steps to reproduce the bug: go to set collection screen, click on BLB set
- Note which platform you’re using : both Mac and iPadOS
- Enter the actual results you’re experiencing: set lists wrong totals for rare and mythic 60/20
- Enter the expected results of the feature: should show 64/22 cards
- Add any relevant screenshots/videos: attached
- If you found a workaround, please add workaround steps:…
5 votes -
Turn timer is too long
With the amount of time allowed per turn, I have come across an occasional player who does nothing for at least a minute every turn before taking an action. And then they let the visible timer run right before finally doing some.
Reduce the turn timer and get rid of the timeouts for faster overall gameplay.5 votes -
can't edit deck
after the last update, when I try to edit a deck, the wheel just spins saying "waiting for server" and the program freezes without opening my deck
8 votes -
delete multiple decks since you added many
Allow deletion of multiple decks since the Game adds starter decks and pushes users over the limit through no action of their own
5 votes -
82 votes
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Starter decks not providing the cards, not receiving starter decks from starter deck duel
Starting decks not providing cards, Starter deck duel not providing decks,
I am on PC, returning account first time on steam. My 5 mono color starter decks all say they require 20-40 wild cards to complete. The starter deck duel is also not giving me the decks after winning three times with them. As it is I don't have any decks with which to play the game due to these bugs.
8 votes -
Insidious roots
Insidious roots apparently gives haste. Tokens created tapped immediately. Also somehow opponent was able to tap other nontoken creatures immediately as well ( the green 2 drop that exiles from graveyard when tapped
9 votes -
waiting for server bug
Application gets stuck on "waiting for server" screen while trying to edit some of my decks, editing sideboard seems to be broken as well with decks that manage to get past the waiting bug. Sideboards are unable to be editing or the textures are broken and appear washed out or do not track how many copies of a card there are in the sideboard itself. "Waiting for server" bug is specific and consistent to certain decks it seems, even after rebooting.
6 votes -
Bug with the Collection Tracker
4 Rare and 2 Mythics are not possible to find in the Packs and figure as not part of the Expansion in the Profile. As you can see it figure like i've the complete collection still if i've not collected theese 6 cards in 4x, i confirm that the 1x of theese cards are made with crafting and not found in the packs. Maybe is becouse in the collection we can see that the goal is 240 Rare and 80 Mythics ( 60 1x and 20 1x) but Bloomburrow have 64 Rare ( so 256 4x) and 22 Mythics (so…
3 votes -
Waiting for the server
It's impossible to enter to the Deck buildings, because the Server seems frozed! Giving a waiting for the server indefinitely!
5 votes -
Mythic pack, Rare Wildcard
I bought a mythic pack for MOM, and receive a Rare wildcard. That's what is called in the conman business 'a rip-off'AndroidPaid for a mythic pack, got a Rare wildcard instead of a mythic card/wildcardI expected a mythic cardScreenshot added
41 votes -
Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
20 votes -
network error when creating
network error when creating a new deck in historic brawl when using colorless basic lands wastes
66 votes -
Duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
Please help
8 votes -
Alchemy: Phyrexia
Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.
24 votes -
Vito and exquisite blood automatic win
If you combine Vito, Thorn of the Dusk ROse and exquisite blood you automatically win the game. You have to cause damage once to your opponent and the damage and life gain counters of each card bounce of each other, meaning you automatically win the game.
This needs to be fixed now
11 votes -
White Sideboard Menu
Sideboard Menu is white, cant read numbers and land card names
19 votes -
No mythic card reward mastery pass
I've won the mastery pass mythic card reward but i've recieved an uncommon reward (groom's finery). Here is the log. Can I have a Mythic reward please?
20 votes -
Uncommon card rewards after 80lvl
Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.
20 votes
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