MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9088 results found
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In game error. Cards in hand were backwards.
I was playing standard ranked & lost a rank because I couldn’t see my hand of cards. I have attached screenshots. Super unfair, I’ve never got this far in ranked. Sucks to lose my furthest rank like this…
3 votes -
Explorer games not counting for achievement when opponent concedes
In this new era of people playing 0 mana spells and then surrendering, it interferes with the ability for the rest of us to try to get the Explorer related achievements as them surrendering after playing a few cards counts for them but not for us. This leads to having to play way more than the requisite 450 games to get the same achievement. Please temporarily ban all 0 cost spells in Explorer until the 11th.
3 votes -
プレイ可能なカードが30枚前後になると、両端のカードが選択できない/オリジナル・アシエン・エメトセルクを変身させた際など、墓地のカードが手札と並んで表示される状態では手札が左端に表示されますが、この時トータルの枚数が多いと手札のカードが選択できず、タイムアウト負けになる。
モバイル版に固有のUI上の問題かもしれませんが、セットの神話レアに（難易度の高い条件を達成した上で）ゲームの本質と関係のない敗北が発生するのはいかがなものかと思います
2 votes -
Icons for +/- cost to pay for spell X value graphically-artifact onto battlefield permanently
When playing Syncopate I added more mana than I could pay for X. When I was asked to pay X (which I didnt have enough), I canceled the spell to try and cast again with a smaller X. The buttons from the initial cast stayed on the battlefield (see pic) and I could not cast any spells that required setting a X cost the rest of the game...
Check the attached photo for a screen shot of the action
2 votes -
Game suddenly ended in defeat in the middle of my turn. No reason for defeat. This is the third time this has happened. to me
Game suddenly ended in defeat in the middle of my turn. No reason for defeat. This is the third time this has happened. to me. I have attached the logs
3 votes -
No Card Styles during Draft deck builder - even the "apply card styles" button
Card Styles in my inventory won't apply during draft: styles don't show in list of cards and there is no "apply card styles" button that usually appears in the lower half of screen.
5 votes -
Export List of Arena collection
Please make it possible to export an arena collection so that it can then be submitted into an app developed outside of Arena that offers truly random draws, matchmaking, and without weighted and handicapped cards/decks. Would love to see Magic return to being like a Box of Chocolates kind of gameplay, not the not so random form of scam that IS Arena.
1 vote -
Stolen uniform not allowing opponent's eq as legal targets
Stolen uniform should allow me to steal any equipment in play, including from my opponents side of the field. When casting, i was unable to do so.
1 vote -
unable to select unmounted mounts on a pile of same named mounts if one already is.
I have 3 "Seraphic Steed"s (well 4 but the 4th is summon sick so it's not piled together with the others) on my board and the ability to mount all 3 of them. I mounted one of them and was unable to select either of the other 2 to mount before attacking.
1 vote -
Card sleeves not appearing correct in store
I saw a sleeve that I thought was the little one eyed guy, it turned red after leaving the store and coming back, I bought it because I thought thats what it was. After purchasing it, it turned out to be a different sleeve after reloading the game three times.
1 vote -
land priority
I think there should be an option for every deck, or at least in game parameter if we prefer the priority being to save life, or the best color choice
Exemple in some aggro lifegain deck I prefer ALWAYS keeping the manas with most colors, even if it needs to tap first the ones giving damages.1 vote -
Alchemy packs are bugged
I received non AEOE cards by opening AEOE packs.
I bought the 20 packs collections for 15k gold and I noticed some of the cards were not from AEOE.
1 vote -
Card shuffle
I’ve spent over $100 on your game and I want my money back! If you can’t program an algorithm that F**g Uno figured out a decade ago then you need to spend some of my money to hire a real programmer. Matter a fact I want your programmers to look at my message and get mad and go into the game and ** me even harder no lube! Because at least then I know you dckheads are actually reading this sht instead of doing what ever other money mongering company is doing rn which is taking…
1 vote -
Bug Report: Taigam, Rooms, Counterspells
Playing on WIndows 11
Relevant cards:
*Taigam, Master Opportunist
*Mirror Room / Fractured Realm
*Three Steps Ahead OR any counterspell (?)Steps:
1. Cast Taigam
2. Cast Fractured Realm
3. Opponent counters Fractured RealmWith Taigam on the board, my second spell cast was Fractured Realm. My opponent countered that spell, and then Taigam's ability on the stack resolved, attempting to cast a copy of Fractured Realm. This spell appeared to fizzle, but on the following turn we discovered that an invisible token of Fractured Realm existed on the board, and was triggering in response to my triggered abilities. I…
1 vote -
suggestion: option to sort card sleeves.
Hi.
Love the game. The overall experience is fantastic. I was just wondering if you all had considered allowing players the option to sort their card sleeves according to preference?
Thanks.1 vote -
Elspeth, Storm Slayer Crashes Game
I play on android and whenever I or an opponent casts Elspeth, Storm Slayer my game crashes. This has happened 4 times in a row now. When I try to rejoin the game it also crashes. I have to force stop the app or wait until the game is finished before the app works again.
1 vote -
Crashing
Everytime i play a game, the server disconnects. Tried validating files and now it wont finish that without kicking me from the server.
1 vote -
An occurred error
Yesterday I was playing on my IPad the 4 th game of a premier draft EOE , when the app crashed and I cannot login anymore. Now I see i have lost the game. Here attached the screenshot. Many thanks
1 vote -
Fight with more friends
Suggestion. Add more modes to dircet challenging, like a 2v2 or a free for all with 3-4 players, that way you can play with multiple friends at once.
1 vote -
起動時にダウンロードを要求される
Google pixel8a で、アリーナを起動しようとすると、初期化中でフリーズ（もしくはループ）したままの状態になる。
アリーナを停止後、再起動すると、7.48MBの追加ダウンロードを要求され、ダウンロードするむでは何もできない。
7.48MBをダウンロードすると、3.45GBの追加ダウンロードを要求される。どういう理屈かは不明だけど、初期化プログラムが正常に動作していない→アリーナ終了時プログラムで何らかの不具合（終了時データ保存の不備？）があると思われる。
3.45GB を再ダウンロードして、アリーナ起動→プレイ→終了しても再発生する現象です。1 vote
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