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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9438 results found

  1. My set collection section has a mistake

    In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. This should have been an error happening when I crafted the last uncommons that I was missing using my wildcards. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109.…

    6 votes

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  2. Watery Grasp bug on cat-owl

    Casted watery grasp on opponents cat-owl in Premium Draft Event.

    Next turn opp was able to attack with tapped Cat-Owl which triggered its ability to untapped itself.

    Shouldn’t watery grasp keep Cat-Owl tapped and unable to attack?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. I'm stuck in a game with ChineseDerek

    Hello, I'm stuck in a game with ChineseDerek, it's his turn, and it's been his turn for like 3 hours now, and it's not timing him out, I can't do anything. I don't want to concede. Can you kick us out of the session? It's stuck.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Deck builder glitch

    I am playing on iPhone (IOS) and I have only played limited so I’m not sure if this affects constructed. Whenever I draft, if I go to click my deck box icon and check something like my creature count or card types, I cannot get back into looking at the actual deck building screen. It just glitches out and keeps popping up the change deck name window. No matter where I click I cannot get out of the look at types overlay. The only way out is to click a different tab at the top such as home or something…

    1 vote

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  5. cannot select cards on hand when hand is too big on ipad

    I cannot select cards when hand is too big on an ipad or iphone, there should be an option to have a submenu or be able to rotate the cards of your hand if your hand is too big or you can play things from graveyard which clutters your hand view, for example, when you have an option to cast more than 15 things on a turn, you cannot see all the cards on edges, try it , build a deck when you can play all lands from GRAVEYARD AND A HAND SIZE OF 7+ AND MORE THAN 7 LANDS…

    2 votes

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  6. Malfunction Stab on Sazh's Chocobo response ***** 2 Fabled Passage but still dies

    Opponent played Stab on my Sazh's Chocobo. In response I cracked 2 Fabled Passage to get it +2+2 but it still dies?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Gem Store

    SavageScotsman#40914

    I went to purchase the £44.99 which i believe is 9200 gems. It came up with the error...

    "Error: you already own this item"

    "Store Error: Store purchase failed duplicate transaction"

    It only happens with this gem pack.
    I am using android mobile and android tablet. Both Samsung. I have tried:

    -restarting game.
    -restarting phone.
    -uninstalling game app.

    On both devices.

    I already reported this to customer service who told me to post here.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  8. final showdown

    i cast final show down for all its cost. the 1st states all creatures lose abilities, but when it destroyed (3rd cost) earthbend lands they returned to the battle field from the graveyard as lands. this defeats the purpose of the `1st cost then

    1 vote

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  9. Undefeated achievement not granted

    I completed a sealed event with seven wins and zero losses, but I did not get the undefeated achievement

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  10. Ward ability bug

    In the current brawl challenge October 2025, when attempting to counter a hulking raptor with an alternative cost flare of denial the ward ability triggered, needless to say two for zeroing myself lost me the game, pretty lame I gotta say

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Leyline of the Guildpact + Minimus Containment

    I had Leyline of the Guildpact on the board. My opponent enchanted it with "Minimus Containment", but the I still had the ability, that all my lands had all types.

    Gameversion: 2025.52.40.10089.1192642

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Weftwalking and Warp

    My Opponent cast weftwalking, and then when i wanted to warp my Anitcausal vestige, the game didn't give me the prompt to decide if I want to warp or cast normally.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Commander stayed transformed in commandzone

    1: Brawl:
    Alice plays Viggo, Enforcer of Ig's Crossing (as her commander) and transforms it into Viggo, End of Ig's Crossing.
    Bob plays The Eternal Wanderer and uses its +2 (exile target...[until] the beginning of ... next end step) on the transformed Viggo.
    Alice chooses to put Viggo back into the commandzone.
    Alice plays Viggo from the commandzone.
    2:
    PC
    3:
    Viggo enters as Viggo, End of Ig's Crossing (aka. already transformed)
    4:
    Viggo should enter on the front face (aka. as Viggo, Enforcer of Ig's Crossing)
    5:
    two screenshots of the turn the viggo was cast after being removed…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Phyrexian Vindicator

    Hi all,

    Just played Midweek Brawl event and my Phyrexian Vindicator was just burnt away by two plain red damage spells. I am pretty sure these two instants/sorceries had no special mechanic to bypass Vindicator's damage protection. There was no trigger to prevent or redirect any damage. Seems to me like bug.
    Unfortunately, I forgot to make a screenie.

    Thanks for checking.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. monk gyatso can't see card

    When Monk Gyatso's card ability takes effect, you can't see the card that caused it to trigger. The Monk Gyatso card covers it so I don't know if I should airbend my card or leave it. There isn't a way to see the card.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Molten collapse descend ability does not work

    Molten collapse's descend ability doesn't work. I put a fabled passage into the yard and it only allows me to pick one ability when both should be available.
    This happened on Android but I believe is cross platform

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Essence Scatter does not counter Exemplar of Light

    With the attached board state, the counter spell Essence Scatter did not work appropriately on Exemplar of Light.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. I can't acces the MGTA store

    I'm having a problem with accessing the mgta store. When I click on store-gems-purchase the page then gets stuck forever on "waiting for server", instead of going to the payment page. I use a MAC . As a result i can't purchase any gems which in the long run will leave me uncompetitive. I haven't found any workarounds.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  19. Qui peut m'expliquer?????

    Bonjour la communauté,

    qui parmis vous pourrez m'expliquer comment, en mode Classement, je peux me retrouver à affronter un joueur rang Mythique #40 alors que je suis à peine Diamant 4?

    Qui en plus plie la partie en 3 tours avec une pioche parfaite..

    C'est simple depuis que je suis passé Diamant, je perd tous mes combats, non pas que mon deck ne soit pas perfomant, mais parce que mes adversaires ont des pioches parfaite en fonction de leurs synergie et que j'ai des pioches qui m'empéche de jouer correctement.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Elven Bow inconsistent cost

    Elven Bow costs an inconsistent amount of mana to create a 1/1 Elf token and attach the bow to it. Sometimes it costs 1, sometimes it costs 2. From what I can tell, there's a "bonus version" of the card with the cost of 2, but there's no way to specify which version you want to appear in your deck, so it defaults to costing 1 except when it's most inconvenient. Or possibly when directly challenging a friend.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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