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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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178 results found

  1. End of Season Rewards Not Being Received After Opening Packs

    Hello, today I received my Mythic rewards for the June ranked constructed bug that occurred earlier this month with 10 packs plus gold and two card sleeves. When I tried to open the 10 packs (generic blue covers with the logo), none of the packs displayed any cards. I'm seeing others on here having the same/similar issues. Was there another bug with the ranking system this month?

    19 votes

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  2. Cannot edit decks

    When I try to edit existing decks in Arena (on a PC) I get to "waiting for server" screen and then nothing happens. It just keeps waiting. This has been going on for days now. I've tried uninstalling, among other things, but nothing seems to work.

    11 votes

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  3. Full screen setting does not save for wide screen monitor

    Full screen settings do not work/persist when using a widescreen monitor. Most modern games properly support full screen settings.

    16 votes

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  4. Issue with Mythic rewards at end of season

    Hi there - I was gifted a pack of 10 cards for the end of season reward, but none of them gave any cards when opened.

    10 votes

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  5. Rigged Arena

    What’s happening in Arena makes no sense at all. I only play Draft mode, and after several days of winning streaks and solid victories—building practically the same decks—suddenly I’M ONLY DRAWING LANDS. And I’m not talking about a single game; I’m talking about at least 10–15 games. And this has been happening to me for the 3–4 years I’ve been playing Arena. It’s very obvious what you’re doing—it’s not even that the opponent has a good deck; it’s that the draw algorithm automatically screws you over when you’re on a winning streak. Please, don’t ruin such a beautiful and legendary…

    13 votes

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  6. Free Foundations Phantom Draft rewaed

    I finished the Free Foundations Phantom Premier Draft with a 6-3 result and didn't receive any reward.

    9 votes

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  7. ALGORITHM NEEDS TO GO AWAY

    GET RID OF THE ALGORITHM! Balance the game with the ban list like the good lord intended. You have collected enough of my money to hear me out on this. I’m sick of crafting decks just for them to be targeted by the same cards over and over. How is that fun? Remove the algorithm and let us play the game.

    11 votes

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  8. Brawl matchmaking (if not ranked, score the decks)

    Brawl matchmaking is unfair and I uninstalled the game because of this. Some friends got me thinking about commander again, so I thought I would reinstall Arena and have some fun. Instead it was a few hours of misery, because literally 90% of my opponents had high-pace optimized decks. I could not even come close to competing with my outdated decks. To be clear, I am not trying to hate on the power level of good decks/cards, but rather that the matchmaking is deplorable and it made me quit the game. Since it is not Ranked (by player), perhaps the…

    10 votes

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  9. Desireability of Bundles On Arena

    I will not purchase the Captain America bundle because the only upside compared to buying the packs normally is a couple cosmetics.
    I would buy the bundle if it had even a slightly lower cost than buying packs normally. Instead of being 10,000 gold, I would be significantly more inclined to purchase it at 9,000 gold or 9,500 gold.

    4 votes

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  10. Modern Format

    It seems clear that WotC won’t remove Alchemy cards from the Historic format, despite it ruining the experience for players that want to play decks that can exist outside the electronic format. Honestly, I don’t understand the resistance, since the change might encourage players to buy cards in the real world.

    This said, why doesn’t WotC include the Modern format (which would explicitly exclude Alchemy)? I won’t hold my breath…

    7 votes

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  11. Transmogrant's Crown equipment

    Equipping Transmogrant's Crown is impossible. it pulls up the equip cost selector but has Surveil and drag a card to the graveyard as the required option. The game stays stuck on this selection. You can cancel or select to equip at all. the play timer will kick on and eventually end your turn or the entire round.

    6 votes

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  12. Midweek Magic: Chromatic Star... Could be awesome, but not :(

    The Midweek Magic event should make a Chromatic Star every single upkeep. It's an event, it should be whacky and crazy. It would enable large amounts of mana-fixing, 5 color decks, and lots of artifact shenanigans. As it stands it's basically just Standard with a very minor modification.

    3 votes

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  13. Sparky for Brawl

    PLEASE give us a Sparky we can practice our brawl decks with, is already brawl precons in the system let sparky play those.

    7 votes

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  14. first of please make a format free of alchemy cards and many other ideas.

    1. First of please make a format free of alchemy cards, i dont care if i have to wait 1hr between games, those cards are the most broken, bad design and toxic play patterns.
    2. Ban or restrict strip mine and give us wasteland, there is a reason its ban or restricted in every other format. it leavs no counter play and no agency.
    3. pay a closer eye to current legacy meta when adding card to the pool, for example since Sewer-veillance Cam was printed a new deck with goblin welder has emerged. or add aluren the new hotness in show and…
    4 votes

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  15. I'm fed up with Alchemy cards

    One ****** card designed by a grade-schooler ruins the game of Brawl. Despite repeated calls for creating a format where Alchemy can't be used, they show no intention of doing so. Even worse, Wizards deleted an opinion that hundreds of people agreed with.

    4 votes

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  16. Make the Auto-Pass button actually Auto-Pass

    Why doesn't the Auto-Pass button auto-pass the turn?

    Seriously, when I click Auto-Pass, why does it continue to stop the game at every single possible trigger to manually ask me if I want to use my Giant Growth on an opponent's creature for the 84th time this turn? What is the point of this button when it doesn't do what it says it does?!

    3 votes

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  17. Patch/update caused more issues on iOS

    You guys have got to get better at testing updates on iOS, especially for iPad. I play pretty much exclusively on my iPad Pro, and every update there’s a 50/50 chance some new issue or bug will appear. The latest update caused a bunch of sound effects on match start screens etc. to be missing/not play. And the ability to search for cards in the collection and deck-building screens has been broken on iPad iOS for ages. I keep thinking you guys will fix it, but so far no such luck. Can you fix the iOS for iPad issues and…

    3 votes

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  18. Equipment token copies made with 'Ultron, Artifical Malevolence' can not be equipped

    1 - Have Ultron on the battlefield
    2 - Cast Equipment
    3 - Pay the extra 2 to make token copy of Equipment
    4 - Token copy becomes a creature as well
    5 - Select token copy and pay the equip cost to equip to creature
    6 - game allows this, mana is paid, but token copy of equipment never actually equips to creature and remains as a creature on the battlefield.

    2 votes

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  19. Loop detector

    When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…

    3 votes

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  20. Midweek Magic: Historic Pauper allows an uncommon Springleaf Drum

    1. Give us the steps to reproduce the bug

    enter midweek magic: historic pauper event
    create a new deck
    set filter to colorless
    choose springleaf drum (Lorwyn Eclipsed uncommon)
    craft additional copies of springleaf drum

    1. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    PC
    Android

    1. Enter the actual results you’re experiencing

    message states not enough common wildcards

    1. Enter the expected results of the feature

    consume uncommon wildcards or
    do not allow uncommon card in pauper event such as springleaf drum

    1.   Add any relevant screenshots/videos
      
    2.   If you found a workaround, please add workaround steps.
      

      tried to add uncommon wildcards…

    2 votes

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MTG Arena Bugs & Product Suggestions

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