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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1133 results found

  1. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    886 votes

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  2. ログイン不能/I can't log in

    From October 23, 2024 (Japan time), I cannot log in from a line using a specific internet provider.
    It seems that access from "nuro hikari", a famous internet provider in Japan, is restricted and I cannot log in to the IOS version and the mac version.
    I can log in to the iOS version by using the phone company's line.
    I am having trouble because only certain internet providers are restricted. Please fix it.

    2024年10月23日(日本時間)から特定のインターネットプロバイダを利用した回線からログインできません。
    日本の有名なインターネットプロバイダの 「nuro光」という回線からのアクセスが制限されているようでios版、mac版とログインできません。
    iOS版は電話会社の回線にするとログイン出来ます。
    特定のインターネットプロバイダのみ規制されていて困っています。修正をお願いします。

    42 votes

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  3. Break Out not functioning correctly

    The card “Break Out” from Murders at Karlov Manor is putting cards on top of my library instead of into my hand, which is not what the card says to do. It is now a net card-disadvantage and is unplayable.

    45 votes

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  4. Please add MTGA to the Multimedia Games Database to approve it for streaming on adult websites

    It would be very much appreciated if Magic: The Gathering Arena could be added to the Multimedia Games Database so that streamers could be permitted to stream it on Chaturbate.

    https://games.multimediallc.com/ (link is 100% safe for work)

    Some other noteworthy games that are on their database of approved games by their respective developers include:

    League Of Legends
    Rust
    VALORANT
    Cult Of The Lamb
    Serious Sam
    Return To Monkey Island
    Hotline Miami
    Enter The Gungeon

    You can search for these and other games that are permitted on their website if you need to verify that they are valid.

    Whether just streaming…

    32 votes

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  5. Remove Digital-Only Cards from the Timeless Format

    The timeless format is a big step forward and many players, including myself are excited to start playing it.

    However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.

    Please consider removing alchemy from Timeless.

    200 votes

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  6. Mastery Pass reward

    Did not receive DSK mastery pass level 32 reward

    24 votes

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  7. psychic frog horizon hideaway event

    Suggestion for the horizon hideaway event
    Remove the gem paywall, if you cant remove it then greatly reduce the amount of gems needed, why anyone would think its a good idea to make it so users and consumers of your product have to pay a fake currency to be able to pay a temporary fake currency to get limited time offers is astounding to me

    34 votes

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  8. I stop playing mtg arena till you don't re-equilibrate the mono red power (for ex. banning leyline of resonance)

    Balanced Gameplay was already near impossible versus mono red, adding "leyline of resonance" and "turn inside out" is ruining your game. I stop play it. It was nice to play, now it's only frustrating.
    If you don't consider to do anything, well then consider to have a player less.
    Best Regards.

    16 votes

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  9. Network Error ネットワークエラー

    I have been unable to log in to the desktop version of the site for 3 days since about October 23, 2024 (UTC+9:00) due to a network error. My internet provider is “nuro” from Japan. i can log in on the iOS version by connecting from an LTE line.
    Checking X, it seems there are others who can't connect from “nuro”.

    2024年10月23日(UTC+9:00)ごろから3日間に渡りデスクトップ版でネットワークエラーが発生してログインができません。インターネットプロバイダは日本の "nuro" を使用しています。iOS版ではLTE回線から接続するとログインできます。
    Xを確認すると、他にも "nuro" から接続できない人がいるようです。

    14 votes

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  10. Problems on pc

    I'm a PC user on Windows 10 and I had problems with the game all day after the 9-12 update.
    The game would freeze and crash, preventing me from entering the menus or playing the game...

    18 votes

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  11. Ban Leyline of Resonance

    Ban the card and fire whoever came up with the card design. This card is absolute proof that there is NO thought process behind the design team. Look at the state of mono red. Slickshot Show-off, Emberheart Challenger, HEARTFIRE HERO. Absolute insanity that anyone still even tries to play ranked. TURN 2 WIN IN STANDARD???????????

    14 votes

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  12. Touch screen not functional after update

    touch screen does not work for many people after the update

    727 votes

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  13. Duskmourn release crashing Arena

    This enormous 9 GB update is crashing my computer. I had to restart it 3 times, and by the end, the whole program was glitching out. Uninstalling and redownloading Arena didn't help. Do you people not test these releases with an average computer?

    13 votes

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  14. Mutate bug

    I tried to mutate onto my own creature, and an opponent cast invert polarity, and they got heads. But instead of them choosing the order in which the got mutated on-top of they stole my creature and the effects.

    2 votes

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  15. BAN ******* LEYLINE OF RESONANCE

    There is no way you playtested that *****. **** Nadu all over again.

    14 votes

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  16. Not receiving XP

    Not receiving XP from daily win or weekly win rewards. Log file not downloading also. IOS on iPad.

    17 votes

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  17. Crash while downloading update on Android

    The menu loads as normal, until it asks if you would like to download an update. When you click download, the game closes, though the window remains open. It does not update while closed, and reinstalling the app did not fix the issue. This started happening after downloading an update from the playstore today.

    14 votes

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  18. Crashing after latest update

    Got prompted to update today 12sep2024. After update when I click download for the 3.06 GB it closes and if it hapen multiple times my phone says that it keeps stopping. Phone is s23fe samsung

    14 votes

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  19. 12th September 2024 android update crashing

    Everything i enter the mtg app on android (Samsung s23) I tap the update. And the app immediately crashes.

    14 votes

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  20. Pay for Arena Open with Play-In Points

    There should be an option to pay for MTG Arena Open entry with play-in points (e.g. for 25 play-in points).

    Limited-Only players accumulate a lot of play-in points but have few options to use them. This would give them an additional outlet to use play-in points.

    10 votes

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