MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2853 results found
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New way forward prevents damage but dose not finish the rest of the text
The last three times I have used the card New way forward it has not produced it's follow up responses in arena. It prevents the damage but dose not inflict damage to my opponent or draw cards. It has happened in combat and direct damage. I don't have a log of non combat but here is one from my last session and the game collapsed the second I tried to report a bug the first time. This is my third attempt to log in and report a bug.
1 vote -
Sideboard
Plattform: PC
Resolution used: 1920x1200Observation: Couldn't properly sideboard in BO3. Top row of cards had very reduced click area (just on the very bottom of the cards). Restarting didn't help. Issue persisted through multiple games.
Expectation: Cards can be selected as long as the user clicks within borders of the card.
Workaround: Click at the very bottom of the cards in the top row.
Didn't start another BO3 afterwards.
Bottom row of cards seemed mostly unaffected.
1 vote -
Mandatory Loop Detection
The game does not directly detect mandatory loops. Therefore it detects very long autonomous strings of actions as mandatory loops, but does not detect mandatory loops that let you win in few cycles. If you would change the code to detect mandatory loops directly, that problem would be resolved.
1 vote -
Banned card is showing up
Hello, I played against a Ugin deck in Brawl even thought it is banned.
Thank you for your time, I hope this problem is quickly fixed.1 vote -
Empty game board after reconnect
During a power cube premier draft on android, my fable of the mirror breaker was unable to copy pinnacle emissary so I restarted the client thinking it was a glitch. When I restarted the game loaded with just the empty background and rope timing me down but no players and no cards on screen. (Screenshots below). I tried reconnecting multiple times and the same thing happened until I got a game loss for timing out.
1 vote -
Unable to cast Room spells
Hello,
Twice in a row now, I have been unable to cast Mirror Room // Fractured Realm during my main phase and having the required mana. The game opens the UI where I choose which room I can cast and then doesn't register when I click on either half.
PS: yes, the screenshot is during combat, but this was online play, and I couldn't take all the time I wanted. I attempted to cast the spell in the main phase before that combat.1 vote -
terms of service link in the "updated terms" page leads to error 404
terms of service link in the "updated terms" page leads to error 404
1 vote -
Unable to see draft pack in the view mode with my picks atthe bottom.
After attempting to drag a draft pick into my sideboard with the picks at the bottom, I stopped being able to see or pick cards.
I'm not going to attempt to reproduce.
Android
I could not see draft cards in the deck mode with my picks at the bottom.
I was expecting to be able to see the cards in my draft pack in both deck modes.
Switching to the other mode let me see and make picks. When I switched back, I still couldn't see the pack.1 vote -
Siguen sin funcionar los filtros míticos y la mayoria de los filtros a la hora de hacer un deck.
Buenos dias. Por favor revisen el sistema del movil para crear mazos. A la hora de seleccionar los filtros la mayoria de colores dan fallos al buscar cartas míticas. Tambien se ocasionan problemas si elijes cierto tipos de cartas. Podrían aprovechar ya que lleva asi casi una semana ya y hacer un reinicio del sistema o intentar arreglarlo de alguna manera.
1 vote -
Oko
incorrect rules interactions wtih "Oko, Lorwyn Liege"
Copying "oko, Lorwyn Liege" with "applied geometry" and then choosing the legendary creature planeswalker will result in sacrificing both the creature and original planeswalker.1 vote -
Duplicate error preventing wildcard purchase
Tried to buy rare wildcards from store, got an error message about me already owning the item and duplicate protection. Tried restarting client multiple times, proplem has persisted since shortly after TMNT release
2 votes -
Polluted Delta will not tap and sacrifice with life for a land.
This happened in Brawl, with me playing an Atris deck, putting down Polluted Delta, with alternate style by Chris Ostrowski., on the board VS Muxus goblins. Neither of us had anything that would prevent a sacrifice via life or anything else.
Delta refused to tap and sacrifice for land. When I eventually destroyed all items on board with 2 or less mana, via the artifact Karn's Sylex, the land suddenly would tap and sacrifice.
No known hindrances before or after were related to the land itself. No idea how it could have happened and then been fixed by an artifact…
1 vote -
my timeout used on opponent actions
example opponent scute swarm when verdant sun's avatar is in play burns MY timeout when there is no response required or possible, I am just waiting for their timewasting to pass
1 vote -
Badger mole decks
Something needs to be done with badger mole decks. Constantly wining on turn 3 in standard is crazy
2 votes -
パックの頭目がカウントされない
6月16日の更新後の初回ログイン時に、未開封の『領界路の彼方』は自動的にすべて開封されます。
未開封のパックがすべて開封され、その内容があなたのコレクションに加わった後に、対応する『マジック：ザ・ギャザリング | マーベル スパイダーマン』のカードと、パック開封によって得られる追加報酬（宝箱の進捗やワイルドカードなど）が付与されます。
となっているが
実績→基本実績→全部のパックの頭目が、カウントされない。1 vote -
Demonic Tutor resetting
Within the last few days, Demonic Tutor now resets when Harmless Offering changes ownership of the card. This has happened on 3 separate occasions.
1 vote -
draft autopick
During my strixhaven premier draft I was disconnected from the server and the deck was autopicked.
1 vote -
Cancel buttom bug
I clicked cancel to stop searching for a game, then when I logged back on I had received a loss? It was for Premier draft on Final Fantasy, I lost out of gems.
1 vote -
erratas in Korean version
*Liliana, Dreadhorde General's secon ability is written as 'each opponent sacrifices'
, not each 'player'.*Loot, the Key to Everything's name is written as '전리품', unlike other two cards written its name as '루트'.
fire magic's third ability Firaga is written as 0 mana cost with its tier ability.
1 vote -
two draft pick error TMNT
Yesterday night I try to play a Two pick draft TMNT. During the pick I select two card one was the squirrel i don't remember the other(the game was recommend me to take The Neutrinos). When I drag the Squirrel to my deck, 3 cards arrived (Squirrel, Neutrinos and the other one). I put to my side the Neutrinos then the squirrel vanish to my deck.
I have to install an other browser to try to send this message on IE it doesnt work.1 vote
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