MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4178 results found
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Bug
[mobile] After playing two enchantments with the same name, on the next turn, the game groups them together, thinking they are the same. when you need to choose one of them, the game only allows you to pick the first one you've played
This bug happend to me while trying to bargain the new demonic pact1 vote -
timeouts for long running triggers taken from wrong player
When there are many triggers, the timeouts are sometimes taken from the WRONG player. Example from a game I just played:
My opponent had perhaps 100 life gain triggers during their end phase. They had to target a creature with +1/+1 counters for each one. I had life gain triggers as well but none that target anything or require a choice, and I was tapped out. I had no possible actions, but the game proceeded to drain ALL FOUR of my timeouts after my opponent had none left, and then it literally skip passed my main phases to my end…
1 vote -
Gems
Still can't buy the 9.99 gems
All the other works1 vote -
[feature request] For "Call the Spirit Dragons" [TDM] indicate which color is the current counter being put to.
The "Call the Spirit Dragons" card has a very specific effect - and while it "technically works": currently it will highlight the eligible dragons to get a counter for each color , there is no clue on the screen or in the text, of which color you are adding the counter for.
For monochrome dragons that is not a problem - but add multicolored dragons to the mix and things get messy: one has to double check several times otherwise the win-condition can be easily missed - doubly so in the heat of the game. (The screen shot was against…
1 vote -
Achivements not awarded properly for achievements that are registered only once (0/1).
I have managed to do some of the achievements tasks in the color masteries but it has not been tracked in game properly. Some that I have video footage of it happening are Test of Endurance, Going Wide, All According to My Calculations, Walk the Aeons and probably more that I forgot about. What they all have in common is that they are a single time challenge unlike some others that track across many matches.
Its very disappointing to complete a challenge given to you by the game and not being awarded for it. Hope someone checks into this. If…
1 vote -
BAN THOUGHSEIZE PIOONER
It's the most used card in the entire format; everyone abuses black decks because they include this card.
It's also a card that protects combos or fair interactions against black decks.
It's unacceptable that Thoughseize exists alongside Unholy Annex, Fable, etc.I only ever face stupid black decks in Pioneer that abuse this card. It should be banned instantly, but I suppose Wizards of the Coast is afraid of losing the few players who play Pioneer since almost everyone runs black.
If there are no bans, fewer and fewer people will play Pioneer. They could also ban Lotus Field for…
1 vote -
Specific card broken: Ocelot Pride.
The card has only produced the one token, no other tokens have been produced during my turn or theirs, but the city's blessing effect seems to accidentally count every permanent on the board to include my own lands, because the card all of the sudden produces more than ten or more tokens at once when it should have BARELY produced 4! It's hard enough to play against these opponents when they're playing "fairly," and never mind your ABYSMAL standards on that notion!
1 vote -
Yl
Yes I have an idea you could try matching new players up with each other instead of matching starter decks with highly tuned meta decks that have 30 rares thank you
1 vote -
reply
JACOB OPERATOR WIZARD REPLY LIKE THIS FOR ANY QUESTION WITHOUT ANY REFOUND FOR PROBLEM I HAVE, AND I HAD THIS,AND EVEN MY FRIENDS BUT WIZARD KEEP REPLYING THIS WITHOUT ANY REFOUND
Thank you for contacting Wizards of the Coast Customer Service. We are sorry that you experienced an issue with your recent MTG Arena event. We have granted the cost of the event to your account for the recent challenges you've experienced.
Please let us know if there is anything we can assist you with in the future.
1 vote -
Blatant cheating - Check this log.
Blatant Cheating! This guy apparently had all phantom mana he needed to dump his entire hand and kill me in a single turn. PLEASE check the game log for this match!
{ "promptId": 30 }, "responseType": "ClientMessageTypeDrawCardResp" }, { "optionPrompt": { "promptId": 29 }, "responseType": "ClientMessageTypeRevealHandResp" } ], "intermissionPrompt": { "promptId": 27, "parameters": [ { "parameterName": "WinningTeamId", "type": "ParameterTypeNumber", "numberValue": 1 } ] }, "result": { "scope": "MatchScopeMatch", "result": "ResultTypeWinLoss", "winningTeamId": 1, "reason": "ResultReasonGame" } } } ] } }
[1634661] [UnityCrossThreadLogger]2/5/2026 5:45:16 PM: Match to TGXRGDSHHFEX7NJCKYZLHIXSE4: MatchGameRoomStateChangedEvent
{ "transactionId": "c85bbfe7-57f7-4a05-9c16-b273df38cbcf", "requestId": 152, "timestamp":…2 votes -
Black screen on startup (galaxy s22)
I open the game. It goes through the motions(i.e. download updates, connect to server and check for active matches) then boom blackscreen. A few minutes later boom disconnected from server and screen not responding. I have tried reinstalling and that fixes the problem for that session of play. But the next time i want to start the game up its back to doing it. Yesterday the game updated and not it just says waiting for server while saying im disconnected from the server
2 votes -
connection lost durig the game
connection lost while playing an event: today 5 jenuary 2026 i lost connection to 2 games while playing an event pioneer I think it was because of the servers and not because of my connection because i changed connection beetween games and didnt change anything. Still cant connect to the game
2 votes -
BUG: Seeing New on opening packs for cards i already have (Run away with me)
I am seeing the card "Run away with me" appear as new each time i pull it from a pack.
1 vote -
Friendly games - Make lobby and stay in lobby
It would be so nice that you could make a lobby and stay in that lobby where the game remembers your game type, so that you dont have to invite that player everytime to a new game, and choose the format again.
Also make a noise or popup when all are ready to start the game.1 vote -
Request for 60 FPS Support Option on Mobile Devices
I am writing to request an option to unlock the 60 FPS frame rate for the mobile version of MTG Arena.
Currently, the game is locked at 30 FPS on Android and iOS. While I understand this preserves battery life, many players are now using high-end devices which are more than capable of handling higher frame rates without performance issues.
Playing at 30 FPS on a 120Hz display feels laggy and diminishes the premium experience of Magic. Please consider adding an "Optional" toggle in the Graphics settings to allow users to choose a higher frame rate at their own risk…
2 votes -
Unable to purchase Gems
I attempt to purchase gems through the in app purchase, but when it loads the Google play store it says "you already own this" and then restarts the app.
2 votes -
Bugged Sealed - Can't Select a Deck
I can’t select a deck for the sealed I tried to start. I can’t resign from this sealed, and I can’t start a new one.
2 votes -
Emperor of bones - Bug
When creatures are sacrificed at the beginning of the next end step as stated on emperor of bones, any triggered abilities of their death are not triggering. The creatures do have a finality counter on them. Which would exile the creature if it were to be put into a grave yard. But the creature wasn’t exiled. It was sacrificed as stated by the card. Even if the creature dies in combat the ability should still trigger because the creature died. Then is exiled before entering the graveyard due to finality counter.
2 votes -
Didn't counter spell
1)Opponent has creature "Canopy Tactician" green elf 3/4, with active ability "turn" gave you 3 forest mana. 4 mana cost. I played "Drown in the Loch". B/U instant, with "choose one: Destroy or counter spell with convert mana cost less or equal to the numbers of cards in controllers graveyard". Arena stoped me to not play that card. I was suprised, canseled, cheack his/her graveyard. It got 6 card on it. So i played it again, just for make sure it won't work, and it is. Probobly what may to be, is somehow Arena might think is mana cost and…
1 vote -
Spider Food can target Freya Crescent on opponent’s turn (no flying)
Spider Food can target Freya Crescent on opponent’s turn (no flying)
I ran into what looks like a rules bug involving Spider Food and Freya Crescent in MTG Arena.
According to the card texts:
• Freya Crescent: “Jump — During your turn, Freya Crescent has flying.”
• Spider Food: “Destroy up to one target artifact, enchantment, or creature with flying. Create a Food token.”Freya should only have flying during my turn. On my opponent’s turn, she should not have flying, so she shouldn’t be a legal target for Spider Food.
However, in my game Arena allowed the following:
•…1 vote
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