MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4176 results found
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Garruk's Uprising not drawing when a creature with 4 or greater power enters
I played two ***** against humanity that had power 5 and power 6, they both should have triggered Garruk's Uprising for me to draw cards, it did not. None of the opponent's cards limit me to draw. These are Token creatures, that entered.
1 vote -
Sothera Supervoid Not Proc'ing
I was in a game where my opponent used raid bombardment to destroy one of my creatures (I believe it was blood artist). sothera should have proc'd twice (I had teysa karlov out) but it didn't proc at all, and none of my opponents cards had an ability to prevent that from happening
1 vote -
Game says I can't lose my rank badge until the end of the season, but each time I lose too many matches, I do lose rank badge.
The game gives hints and notes before a match, and one was that I cannot lose a rank badge after obtaining it, until season ends. But I keep losing rank every time I lose a match.
2 votes -
Standard ranked....
So I've been playing on here for weeks now, and I was really excited to use the starter decks to gain "rank" up to the platinum level. As soon as I made it into the LOWEST level of platinum, I am getting utterly destroyed by players with way more time and money invested. I am only winning one or two games for every 10-12 games I play. How am I supposed to continue enjoying this game if I only show up here to get destroyed by high-level players? Go ahead and look at my game history and you'll see it…
2 votes -
Login
I don't like that I have to log in with my email and password every month it's very annoying and your user experience suggests to me that you're not even an application but a ****** product that I use where I'm guaranteed to struggle with remembering my password and using it every time I have to login. Why even have an app if I'm not logged in every time that I open it I might as well use the browser version of what your magic the gathering arena does. I also struggle with being in the middle of a match…
1 vote -
crash
During two of my cube drafts the game has crashed on PC while in a draft. Specifically this happens when you are dragging a card in the pack to be placed in the deck area and the timer runs out. When that happens the game picks a random card and freezes up. It then gives you a "unexpected pick error" and the game closes out. This has happened twice accross two drafts so it should be reproducible.
1 vote -
Service drops on Android
Service drops on my android are basically a death sentence, due to the long load time for the game. Also the boot up is inconsistent. Sometimes it will return me to the match, sometimes it takes me to the main screen, then I clicked to begin a new match it will put me back into my current match, sometimes the que just keeps counting and I lose. Im not to tech savvy but it seems like consistency would be ingrained in the coding and I dont understand why it would vary.
1 vote -
デイリークエストが一切出現しません。
MTGアリーナをインストール後、カラー・チャレンジやスパーク・ランクなどをクリアしてからも、一度もデイリークエストが出現していません。
500Gか750Gが貰えるデイリークエストが一日一度定められた時間に一つ出現し、最大三つまで貯まる……という話ですが、時間になっても一切出現しない日が延々と続いているのです。
その為、デイリークエストに挑戦して上記のゴールドを貰う機会をゲーム開始からずっと失っており、このままでは他のプレイヤーよりもゲーム内資産を増やすスピードが劣っていく一方です。
恐れ入りますが、調査及び対応をお願いいたします。1 vote -
Got discconected during a powered cube draft, without the game informing me When I understood what happend, the game was already lost
I got discconected during a powered cube draft, without the game informing me (cards could still be moved, timer was still running, etc.) When I understood what happend, the game was already lost. In Addition tp potentially losing Gems(It was the last game in BO3, after having won against the first two opponentrs - in this last game, the scorewas 1:1 when I was discconected). It is just really frustrating, being in the last game, which decides wehther I "trophy!"or not, to loose not to my own misplays, but to a connectivity problem. According to our system, our internet connecttion…
1 vote -
crashing
Quick draft Turtles crash.
I have played in 3 quick draft events for TMNT. and each time I've had my win streak ruined (typically when im 5/7 wins in with no losses) by the game crashing during a match and not allowing me to make any plays. Its as if my screen is frozen, however the game is continuing on and runs out of time causing me to lose the match.
I've had my potential to win events crushed and I feel extremely cheated by these bugs and its happened EVERY time. What's going on?
1 vote -
double planeswalker
I just played a game and my opponent played two Kaya planeswalkers that were identical. There was no status effect permitting the second to be in play, therefore it violated the Legends rule. The second Kaya was casted card and not a token. This obviously resulted in a significant power swing in favor of my opponent
1 vote -
Scrolling issue on Mac
On Mac, the store page doesn't allow correct scrolling. The slightest motion on the trackpad gives the bar an epileptic seizure and sends you either at the beginning or at the end
1 vote -
選択肢が消えた
忍耐の記念碑の誘発時に戦場を確認し選択画面に戻ったら選択肢が非表示になり何もできなくなった
1 vote -
Game actions timing out
Game actions timing out.
In limited events, actions can't be completed without timing out. It doesn't appear to be a server error as there is no glitching etc with the game graphics. Sometimes the actions resolves at the end of the time out rope, sometimes the action gets skipped. It causes game losses and hesitancy to spend gems when you know you are going to lose to a technical issue. It appears identical to many posts here already eg:
Launch MTG Arena and log in
Enter any match (tested with multiple new matches)
Attempt any game actionPlatform: PC
Actual…
1 vote -
Bounce Effects Cause the Game to Freeze
The game freezes whenever I bounce a creature to its owner's hand. I am playing Arena on Android. It has frozen each and every time I cast Pest Theft or attempted to use the Ninjutsu ability.
1 vote -
Mindslayer should not be in arena
Mindslayer is a card where shouldn't be in arena due to there's only 1vs1 since you can control opponent permanently with earthbend , it's make no fun anymore
1 vote -
Not getting quest credit or rewards
Matchmaking took a long time and showed some odd poems from the Listener. Then I played 3 matches, but only got Quest rewards for one of them. Black/blue spells didn't increment, and I didn't get gold/xp for wins.
2 votes -
Brigid, Doun's Mind
I had in play the “Brigid, Doun's Mind” (transformed version of Brigid), when my turn started the trigger of main phase started immediate and did not gave me time to use its ability to generate mana, and that cost me that game.The main function of the creature is to generate mana and use it to pay the transform aswell, not having an automatic stop is a bad coding of the card.
2 votes -
just straight up got killed by autotapper
as title. I let the autotapper cast vibrance for me. my lands in play are: steam vents, starting town x2, secluded courtyard and cavern of souls(both naming elemental), breeding pool x2, island. instead of tapping in a sane way, autotapper tapped starting town for a colored mana pip while I was at 1 life and just killed me instead. my best guess is it wanted to keep UU up for deceit in hand, but uh, it should probably not tap to lose you the game.
2 votes -
Mobile crashing
Mobile game crashed mid matches. Wouldn't allow me to select blockers. Losing my draft that I had to pay my gems in is not okay if it isn't my fault.
2 votes
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