Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


10153 results found

  1. Companions texture Missing

    PC,Steam missing texture,on PC and laptop 2 different computers,did repair on PC
    Brushwagg

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Can We get a Brawl without Alchemy

    Some of these alchemy cards are so over powered. The power creep is bad enough in paper magic, the stuff you guys came up with just pushes some of these arena only alchemy cards over the top and are completely broken. It would sure be nice to play good ol' magic instead of what ever arena is turning into, because it's becoming a hot pile of garbage.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Titan of Industry bug

    When casting 'Titan of Industry' and choosing "Target player gains 5 life" as 1 of the 2 options, it will not allow me to choose myself, as clicking on me keeps bringing up the emotes menu.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. ログイン不能/I can't log in

    From October 23, 2024 (Japan time), I cannot log in from a line using a specific internet provider.
    It seems that access from "nuro hikari", a famous internet provider in Japan, is restricted and I cannot log in to the IOS version and the mac version.
    I can log in to the iOS version by using the phone company's line.
    I am having trouble because only certain internet providers are restricted. Please fix it.

    2024年10月23日(日本時間)から特定のインターネットプロバイダを利用した回線からログインできません。
    日本の有名なインターネットプロバイダの 「nuro光」という回線からのアクセスが制限されているようでios版、mac版とログインできません。
    iOS版は電話会社の回線にするとログイン出来ます。
    特定のインターネットプロバイダのみ規制されていて困っています。修正をお願いします。

    45 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. download

    Hello,
    I'm experiencing a persistent issue after the latest update of MTG Arena. I'm using the Steam version of the game.

    After the update, the game launches normally the first time, but on the second launch it shows a “Resource Error” and restarts the download of the entire game (~11 GB).
    Even after repairing game files via Steam, the same problem occurs: the game is redownloaded entirely but the issue repeats after the next launch.

    I've already tried uninstalling and reinstalling the game from Steam twice, and also deleted cache and local files manually, but nothing has resolved the issue.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Game crashes when a legendary card is played

    While playing on mobile (Pixel 6), the game crashes whenever a legendary card is played. If myself or an opponent plays a card with"legendary" in the text, the game immediately crashes. When reopening the game and attempting to rejoin the match the game will either freez or crash again, usually the latter. This has caused me to lose several games including ranked matches over the past few days. It has also made the game nearly unplayable as many decks contain multiple legendary cards.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Patriar's Humiliation

    I'm sending you the pictures. I cast Patriarcs Humiliation on this guy's commander. The effects are Supposed to be perpetual. But they we're not! By the way your guys response AND this type system you have going on is absolutely Awful!! I mean are yout aactually TRYING to make it where ppeople donto want to respond and report bugs and or cheating i mean are you really that llazy and unprofessional!? Come on guys!!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Unable to cast Primevals' Glorious Rebirth

    BUG: unable to cast Primevals' Glorious Rebirth
    Platform: PC (Steam)

    During a game of Brawl, my opponent cast Fell the Mighty, destroying his commander (The First Sliver), my commander (Jodah, the Unifier), and each of my other creatures. I chose to allow my commander to remain in my graveyard instead of moving him to the command zone. On my follow up turn, however, I was unable to cast Primeval's Glorious Rebirth despite having appropriate mana available to do so.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Please stop matching me with hard counters to the decks I build

    Look I know you all are in the favor of balance, but it’s noticeable that most matches end up in a pair where one deck will be a hard counter to the other, for example, if I play a deck that relies on creature combat damage, and I’m paired against a token deck or a deck with heavy removal, then what is the point of building specifics if I can’t get a fair match? I know as a player I’m not the only one to expirience this issue.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Dark Depths Trigger & Consign to Memory

    I encountered an issue with Dark Depths while playing on Arena. Here is the detailed sequence:

    The opponent has Dark Depths on the battlefield with ice counters.

    The opponent activates Vampire Hexmage → removes all counters from Dark Depths.

    The Dark Depths trigger is generated (“sacrifice → create Marit Lage”).

    I cast Consign to Memory targeting the trigger.

    The trigger is successfully neutralized → the stack resolves, no token is created.

    The opponent taps Dark Depths for mana and creates a 20/20 Marit Lage (they could tap for mana because they had Urborg).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Hallowed fountain not being recognized as standard only in historic.

    Hello, I tried making a standard deck using the card hallowed fountain. It is not being recognized as a standard card. I have tried to uninstall the app, reinstall the app and hard. Reset my iPad nine and my iPhone 16 but the problem remains.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. game is dogshit

    Your game is rigged and dogshit and you should all get cancer for it. The amount of cheating in this game where opponent top decks every card and gets every specific counter for a scenario in odd niche scenarios would be unbelievable in any other format. I hope every employee "working" here, I say that because I doubt they are, would get cancer. Clearly you fat ******* retards have no idea how to balance your own game in pursuit of every neckbeard's money. YOu should be ashamed and I hope you all kill yourselves.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Set Completionist II achievement not given when getting x4 of an Alchemy Set.

    Set Completionist II achievement not given when getting x4 of an Alchemy Set. Just spent 6000 gems and 20+ wildcards. Set Completionist I was already gotten from having x1 of a "normal" set.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Fleem

    Despite playing in a OM1 traditional draft in September, I have yet to receive the Fleem cosmetics

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Fleem Cosmetic

    Another Fleem post (voting for a similar idea does not seem adequate). I purchased the Mastery Pass prior to the deadline and received no Fleem cosmetics.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Timeout on login

    Unable to login into MtGA due to "failed authentication: timeout". Internet is good and working on other devices. I am trying to login mobile on android. Has been off and on all day.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. renewal egg empty

    Renewal egg empty on EOE release day. Click and ...zippo

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Missing Edge of Eternities packs

    Edge of Eternities packs disappeared while opening other packs. I opened my packs one at a time and halfway through they just all disappeared including my unopened mythic pack. Resetting the game doesn’t help and there are no new cards in my inventory suggesting they disappeared entirely.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Servers down during EoE release

    Hi, I entered a ranked draft for Edge of Eternities around 12:15pm EDT on 7/29 and I was only able to make a few picks before the connection dropped and I was unable to reconnect to the draft. I don't even see the EoE limited events in the client now.

    I'd like a refund for the event please (1500 gems).

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Sealed event disappeared

    I was mid way through an EOE Sealed when the app kicked me back to the main screen, and the event is no longer listed and my deck is gone

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base