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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4060 results found

  1. After TMNT update game is crashing all the time

    After the update preparing for TMNT last week the game is unplayable on iOS. It runs fine on PC. At first I thought it was just when I sacrificed tokens or creatures but it’s happening all the time. If I have to sac anything it crashes. If my opponent sacs something it crashes. Now it seems like if the stack is more than a couple spells it crashes. I normally play 3-6 games a day and now I can’t play at all. My rating has gone down significantly.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Vampire Gourmand

    When attacking with Vampire Gourmand and sacrificing a creature, it does not draw the card and the timer starts and I cannot proceed. It happens when I'm playing on my Samsung Galaxy Tab8.

    2 votes

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  3. Onn 10.1. using wifi hotspot. Game crashes randomly when card effect animation triggers... I have toggled every combination of gameplay oce.

    Game keeps randomly crashing on Onn 10.1 when card animation is triggered. Tried every combination of gameplay options. Uninstalling, reinstalling, clearing cache and storage multiple times in multiple combinations. All cards freeze in game and when it try to concede in options options symbol disappears and game stays frozen.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Priority error

    My opponent cast a card draw spell with card selection at the end of my turn, tapping them out. I was given priority to cast my own spell. I waited to allow them to draw and priority automatically passed through to their next main phase. As a result I was unable to resolve my spell while they were tapped out and recorded a match loss when they countered my card draw at the end of their next turn.

    You must give me priority when I have an instant or I might as well go and install hearthstone.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Magic Arena

    Hello,

    I would like to show my dissatisfaction with the successive bans on red cards, especially on the red card Leyline of Resonance.
    It makes the game completely unfair for Mono Red Players, the other colors already have so many cheap removals and cards like High Noon or Authority of the Consults and Green decks to go 20/30/40 strength.
    Now if Wizards bans cards all the time because people complain, and probably free players I'm going to start making the same complaint. Please let's make the game fair for all colors, that's all I ask.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  6. Freezing on PC and android

    I've been experiencing games freezing on both android and PC. The display will freeze and I will be unable to interact with it. I can force quite and when I rejoin there are various graphics bugs occurring (multiple displays of overlapped text, black boxes covering the screen during games, etc.) until I force quit once again.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. bloodthirsty conqueror/starscape cleric combo should be banned from standard.

    Bloodthirsty conqueror and starscape cleric combo is BS and one should be a banned card.

    49 votes

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    20 comments  ·  Gameplay  ·  Admin →
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  8. Did Not Update Deck

    Updated my deck but did not update causing me to play with the wrong lands (swamps instead of forests) and preventing me from playing certain cards

    4 votes

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  9. Mastery Pass Lorwyn Eclipsed level 4 awarded EoE packs instead of ECL

    I received 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.

    4 votes

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  10. Can't Enter Sealed Event

    I cannot choose a faction to continue, but also not enter the event by buying in. Something is broken?

    Tried other device, logging in again and repairing the fileds

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Mirrorform game crash

    When coppied with Double Vision and selecting Lavaleaper with both the original and 2nd copy with 100 treasure tokens on the board it freezes on the cast and crashes in a draw.
    Android
    Nothing happened
    Expected all my non-land permanents to become copies of Lavaleaper so I could attack for lethal

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Too many ability triggers cause ranked match lost due to opponent already having his resolved

    My turned skipped because opponent created too many tokens of/and using ocelot pride combined with guide of souls to gain too much life, On my screen of magic, I was still resolving the life gain triggers from when the tokens entered into the match but on opponents end of the game they already had their triggers resolved which cause me to lose by default. I ran out of timeouts, due to me unable to resolve the triggers faster like they did, and forced to concede because of said issue

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Add ability to auto spend all orbs, or have orbs auto-spend when a pass ends

    I always finish my mastery pass and I hate having to spend the orbs one by one every time. I wish there was a button to randomly spend all current orbs, or better yet when a season ends have it automatically auto spend all orbs so those of us who always fully complete do not have to manually redeem them.

    2 votes

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  14. Server ko

    Server ko this morning..impossible login and play.
    Yesterday a lost a draft for the same reason

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. daily quest unrenew

    I didnt play for several day and my daily quests didnt reset therefor i couldnt earn the gold for those quests( it is not the first time it happen)

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. MH3 Sealed - Missing Rares from Pool

    I just spent the 8000 gems to do the sealed MH3 event. I opened 7 rares. Upon building the deck, only 2 were available to select (Deserted Temple).

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Cannot Read Card Names or Power/Toughness of Creatures

    I've been unable to read the card names or the power and toughness of creatures. I've checked in after a number of updates to see if there was a fix. There was none. I use arena on the Mac. I've tried removing and reinstalling but there is still some issue.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Sparky is Back

    I have been playing for well over a year now and completed the tutorial long ago, but despite this Sparky has started giving the 'What an adventure -- you're well on your way to becoming a great planeswalker' talk every time I go to the home screen from anywhere on my Android. I have tried repairing the files and there have now been at least two updates rolled out since this problem started and still nothing so I am making a post about it.

    4 votes

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  19. Something is wrong with my Premier Drafts

    Something is wrong with this game. I have played 12 premier drafts in 48 hours. I have only gotten 3 wins twice. I have lost over $60 worth of gems. I am consistently not getting 3 lands in my hand within 5 turns in 40 card decks with 17 lands. I am basically starting each run 0-2 because the game will not give me lands in my first two games. Using the mulligan doesn't matter, I never have lands in about 70% of my games. This has never happened to me before in other sets in the last 10 years.…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Cannot log in after Lorwyn Eclipsed update

    About midnight UTC today I updated my client. Since then, I'm not able to log into my account on any platform. Tested on Windows, Windows through steam, Android (phone), Android (Chromebook). On all devices it either says "Connecting to server" or goes to a black screen and stays there indefinitely. Other accounts work on the same devices. Checked everything (drivers, DNS, home network and mobile data, updated OS). This seems related to the account.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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