MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10185 results found
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Test of Endurance achievement bugged
I reached 50 life in a starter deck duel (against another player) but did not receive the achievement. I am playing on a Mac, if that's relevant.
3 votes -
Cant claim vault progress
There is a treasure chest icon after getting 100% vault progress, but when I click it I just get Waiting for server... and then back to the home screen and nothing happened.
3 votes -
Petition for wildcard refund
Dear support,
Few days ago I crafted all the banned brawl cards cause i thought we will get wildcard refund for each of them. Didnt know that doesnt work for this format. So i basically lost 12 rare and 4 mythic wildcards. Can you please undo the action of crafting those cards on my account. Would really appreciate it. Thanks in advance.
Kind regards,
MIlos Bilanovic3 votes -
Cid, Timeless Artificer Effect Not Working
was giving no bonuses for any of the Cid’s or other artificers in my graveyard to my artificial creatures
6 votes -
traveling chocobo
I played a fat chocobo with a traveling chocobo in the field, and the traveling chocobo didn´t trigger the additional enter the battlefield of the fat chocobo. I did twice in the same game but it never trigger the additional time.
4 votes -
Unable to open vault despite being over 100%
My vault progress is currently above 100%. However, when I click it to open the screen goes black and shows the message"Waiting for server"for a few seconds and then goes back to the front page of Arena without the vault having openend and with no wildcards being added to my collection.
Restarting the game does nothing as the same thing just happens again.
3 votes -
Uharis the Stormspinner is not performing correctly. It is not triggering for graveyard creatures being cast.
According to the text is should even trigger on itself if it was cast from the graveyard.
3 votes -
Pay the gems in IOS but not received the gems, the IOS store seems like have a bug.
Pay the gems in IOS but not received the gems, the IOS store seems like have a bug after update.
4 votes -
Final Fantasy Premier Draft - Abrupt End
The final fantasy premier draft ended apparently with no countdown. I checked around 10 pm EST on 10/7/25, and it was just gone - I had been on Arena less than twelve hours prior, and there was no 'ends in...' note on the event.
Obviously, anyone who had an incomplete event at the time it was ended is owed a full refund in addition to the prize for their number of wins.
4 votes -
Yargle achievements
Yargle achievements not advancing!!!
5 votes -
getting no lands in games
my deck has 39 lands and 8-10 mana dorks and still i cant pass the fifth mana in 10 games in a row.
please fix your game. its trash right now
2 votes -
fiery covenant abaility
I casted fiery covenant targeting 3 creatures but it didnt let me pay de life and it casted for 0 instead.
2 votes -
Simplified Version Default
How on earth does this make any sense?
I can get a card style of a card in JAPANESE but I can’t get the retro brothers war artifacts in the regular frame.
I can’t read the robe of stars and there is no option for the regular edition.
Why have “hide alternate styles” if it does nothing?
You already have “view simplified” as an option when I tap the card but that should be a DEFAULT without the need for me to tap.
When the final fantasy and avatar cards with 99.99% art and I can’t read them? It makes…
1 vote -
Vault Progress wrong or not working
Vault progress is showing that it's full but when I click to redeem it it brings the waiting for server loading screen then it goes away with nothing happening. I don't remember if I had filled the vault progress or not so could be a visual bug.
2 votes -
unable to purchase anything from the store
Unable to purchase anything from the MTGArena store for the past two weeks or so.
I´ve tried various debit/credit cards, Paypal won´t go pass the "confirm you´re a human" step.
I reinstall the game and nothing seems to work!3 votes -
Got gems from Stellar Sights card in EOE when not all owned
Today when I opened an EOE booster, I got an EOE rare and bonus Stellar Sights one which got replaced by 20 gems, saying I owned all of them.
But that is not the case.3 votes -
Fabled Passage Crashes Game on Android
On Android OS, if either player plays Fabled Passage, the game crashes until Fabled Passage is no longer in the battlefield.
5 votes -
deck having all the cards but still needing to be crafted
Deck is complete but is coming up with the craft all button. this appeared on my Marrow Gnawer brawl deck after i crafted the Special Guests for Rat Colony after I had already maxed out the card from Dominaria. I have hit the craft all button multiple times but the button doesnt work and the deck wont be registered as a complete deck
8 votes -
Riling Dawnbreaker
I would like to request a refund for a game of draft fast Tarkir , where I cast a card called predator of the angry dawn. When I cast this card on sorcery, the card disappeared , it didn't go to deck, neither to the graveyard nor exile and I couldn't cast the creature part of the card it just disappeared . Please evaluate as I participated in the same with gems. Thanks in advance
2 votes -
Early-access streamer event
As MTG is a really competetive game it feels quite bad to have a select few people have "early-access". It doesnt seem fair to have people already have limited experience when anyone can play, in constructed i guess it doesnt matter that much.
To me these kind of events destroy the competetive integrity of MTG. I dont understand why you dont just host prerelease events like its been before MTG Arena. Never seen something like this in MTGO ever and i do doubt that people are happy to watch the new set draft and not beeing able to play it…3 votes
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