MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
10209 results found
-
CHEATER - VEOLIO
Plays the same spell card every single game. Seven cost black spell card that Mill 10 cards or something from each Library and puts a creature card from the graveyard. He always has it every single game every single time. He plays this character every time f******
1 vote -
Exclusion Mage boots me from cilent
After casting exclusion mage and targeting a creature, I am being booted from the app (android) I have to restart it and hope I was not kicked from the game. Has happened at least 4-5 times in 2-3 games.
1 vote -
Appa Companion Cosmetic Clipping
The Appa Companion seems to occesionaly clip through the background of cards
1 vote -
Doppelgang crashed the game again and again
X= 6 having Doubling Season. crashed. simple yet never fixed from ages ago.
1 vote -
victory but didnt count for the 0/15 standard wins
hi i got a victory when a standard player conceded, but when i went back to the home page it still shows 0/15 standard wins for the reward (250 coins and 25 xp)
1 vote -
Back button not working on Avatar Premiere Draft on iOS
When building deck, if you go to deck details, the back button won’t work. Will just let you edit deck name. Have to exit to Home, and all deck edit progress is lost. This has happened 4 times today, and kept me from enjoying drafts on my lunch break at work. Very frustrating.
1 vote -
Aang, Swift Savior waterbending cost not correct
I was playing a draft and noticed that when I played Aang, Swift Savior, it only cost 1 mana to activate his transformation ability using water bending, even though it should cost 8. I believe I also had Training Grounds in play every time, but that should only reduce the cost to 6.
1 vote -
Foggy Swamp Vinebender bug
I experienced a bug today in Avatar Premier Draft on Android.
I attacked with a Foggy Swamp Vinebender. My oppoent blocked with a Walltop Sentries. If I understand correctly since the sentries are only power 2 they should not have been able to block the Vinebender.
I did not see any spells or effects go off that would increase the power of the Sentries.
1 vote -
Cant login to game
After putting in my account name and password it attempts to load the game and then freezes saying "An error occurred. Please restart or exit the application." The only two options are "Check status" and "Reconnect". When I reconnect it eventually does th same thing. Check status just bring me to the status page.
It still doesn't work after uninstalling and reinstalling multiple times.1 vote -
game skipped
i was playing a match in a limited event and i was winning and the program just ended the match and in this way i loose gems and i cannot continuo palying
1 vote -
Decks are missing
All, except one, of my decks are missing from the game after most recent update on iPad.
1 vote -
Jump Into Magic: The Gathering | Avatar: The Last Airbender deck with 28 lands
I chose 2 decks, Roku and Powerful, this resulted in a deck that i believe is not correctly built and cannot possibly win. the deck has 28 land and only 12 non-land cards. not only did I not get my gold worth of cards, but I also dont think I could fairly win with this deck and get the cosmetic reward.
1 vote -
Mastery Tracker - Missing Standard Set
Why is Final Fantasy missing from the Edge of Eternities Mastery Tracker? It is a Standard set, correct? It goes back as far as Duskmourn, so....what gives?
1 vote -
Never received my renewal egg the game crashed when I tried to open it. Relogged and nothing is appearing.
Arena is having some big issues nothing seems to be working for me right now. My egg did not give me my rewards.
2 votes -
Rule 603.12a not implemented correctly
When casting Curse of the Werefox while controlling a Doubling Season two role tokens are created. Despite this, the reflexive triggered ability to fight a creature only triggers once. This is in contrast to rule 603.12a which states that this trigger should happen twice; “once for each of those times” that a role token was created.
2 votes -
ARENA DIRECT
Please update the “Arena Direct Fulfilment and Shipping Schedule." It's helpful to track when we should expect links to redeem our boxes.
3 votes -
Edge of Eternities Draft missing/not there
I loaded up arena and EotE limited is simply not there, relogged, reloaded, and attempted the "repair file" thing, and still no luck.
3 votes -
Events and ranked games disappeared
While participating in a sealed of EoE for which I uused my sealed token, I had trouble launching the game. Now, I don't have any new or limited events and I can't play ranked games.
3 votes -
Lost packs
Hello, like many other here, I had lost 6 packs of EoE and 1 golden pack. I was openning the golden one and the app show me an “OK” and simply disappear. Then I have open some EoE and everithing was ok until the last 6 that vanished like a creature with a path of exile.
3 votes -
Lost EoE Packs
I loaded onto MTG Arena and claimed my free EoE packs (3 of them). I also spent 2600 gold to purchase 2 more packs. When attempting to open them, the game kept crashing (about 3 times) and when I eventually got back in, the packs were gone.
I've checked my recent EoE cards, I've reset the app (Steam and iOS), and I've checked the store and they are not anywhere to be found.
Please can you get these packs back out to us...
3 votes
- Don't see your idea?