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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2820 results found

  1. Soft lock (unable to exit match) when opponent conceded during mana selection

    I was selecting mana to cast Bloodbraid Elf (choice between treasures and tapping Ruby, Daring Tracker) and my opponent conceded. The victory music played but the victory message did not appear, and I was left on the battlefield with no way to exit (Esc key didn't work, no button to return to menu). Had to Task Manager force quit.

    2 votes

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  2. Option to block players or add players that are fun to play against

    If I don’t enjoy playing against a player or at least a specific deck because a myriad reasons then why isn’t there an option to block the account or deck from my que. And the add friend mechanism should be seamless and and not something that I have to remember a username. There’s been players using interesting decks that I would love to play again that I’m unable to because you’re adding features is slow and doesn’t seem to work like it should if you want Arena to actually be fun

    2 votes

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  3. game is rigged

    Tested 50 games each!
    I play brawl only. With that being said, lets start with match making!
    Decks have a algorithm pre-set and deteremens what deck you go agaist!
    Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
    Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....

    I mean seriously, your not eben trying to hide the…

    25 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Changing companion crashes mobile

    In the iOS app, when you are building a deck and try to change your companion, the app crashes

    8 votes

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  5. Rope when unable to take game actions

    If my opponent is going pseudo infinite with no ways for being able to account for interaction I should not be timed out, or roped when I do not get to take my turn. My opponent is playing a deck that hopes to go infinite, I have interactions plain to see and when I attempt to interact with my opponent my game gives me a warning, while their triggers are still in the stack that I am going to be awarded a game loss when I can clearly stop the loop on my turn given the time to. Why am…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Aggro Decks

    Future decks should not support the building of red aggro decks. They are really annoying and no fun at all. Either they win within three or for draws or they give up.

    11 votes

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  7. "Death by Vanilla" Achievement not awarded after completion

    The "Death by Vanilla" Achievement is not awarded after completion.

    The criteria are:
    -Cast only Creature Spells with no abilities
    -Cast at least 5 creature spells
    -Do not play against Sparky or Direct Challenges
    -Win the Game

    I won a game in Standard by casting 6 mono-green creatures with no abilities (1x Bear Cub, 2x Jibbirik Omnivore, 2x Terrain, World Tyrant, 1x Gigantosaurus), and used vehicles (Lumbering Worldwagon) and enchantments (Garruk's Uprising) to get damage through and won by reducing my opponent's life total to <0.

    After the game, I still did not receive credit for completing this achievement.…

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Crafted card style. Game believes it doesnt exist

    When I crafted the rat colony style via the craft deck button it caused the game to show that I have the style. But when I exit the deck it says I dont have the cards

    5 votes

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  9. shuffler

    Shuffler is so messed up. played a brawl game where my deck has 33 lands, 2 mdfcs. after turn 7 after i already had 5 lands on battlefield, i proceeded to flood out for the next 9 TURNS. i had 2 draw effects happen in that time and i drew not lands. but having a POCKET of lands in a deck where there is only 35 total and seeing a pocket of 8 lands. made me lose a really insane matchup. if i didnt flood, game wouldve been over ALOT earlier in the game.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Shuffler

    Please fix your shuffler. I've tried and tried again to tell you this but i should not be beating statistical odds every single day. I shouldn't be seeing over half my mana base in the top 20 cards of my deck when I only run 20-21 lands. On such a consistent basis. And my opponents see a 3- full playset of their liliana of the veil in their top 12. It just doesn't seem like the shuffler is programed to randomize your deck at all. But either forces your win or loss.

    14 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  11. sideboard only displays 6 cards

    when playing best of 3 pioneer, I am only shown 6 of my 15 sideboard cards between games. I have not played a yorion deck in a while and do wonder if this is somehow a bug associated with the larger deck size. i have recreated it several times in mobile and on PC

    7 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  12. unable to use full sideboard

    it says no more than 15 cards can't be in your sideboard. but I have only 15 cards in the sideboard

    2 votes

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  13. Timer vs infinite combo

    I just play game with monogreen land-creature life gain deck. I played infinite one turn combo deck. Oponent had more than 100 lives when i played the combo. The combo is based on activated abilities do its manual. Opponent didn't accept that s\he SAW one turn win combo and keep on playing. The timer pass my turn do i lose more than 10 rounds after i won. Čan you improve the timer or somehow automatize this this type of combos. Thx

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. The Companions button causes the app to shutdown

    After buying the Final Fantasy pre bundle with the pet Moogle, I have been unable to change my pet. If I go under Profile and click Companions, the app shutdowns down after about 10 seconds. I also see the same behavior if clicking Companion under Deck details. Seeing this behavior on Google Pixel phone.

    2 votes

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  15. Message Asset error detected

    Hello

    From last tuesday I've got the following looped message "Asset error detected, Arena will relaunch to verify asset contents". MTGA Mac version. Unable to log & play. Could you please fix this bug ?

    26 votes

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  16. Unable to target Sidisi Regent of the Mire with any removal

    On Android, I just finished a game where I was completely unable to target Sidisi, Regent of the Mire with any of my removal spells. I tried both Cut Down and Annoint with Affliction but the card wouldn't even let me choose it. Both attached screenshots were taken during my turn so Voice of Victory's effect would not have been active and there were no other effects in play, as you can see that I could hit Voice of Victory with Cut Down.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Fix the dmn shuffler

    Diamond 1 trying to rank, deck is 18 lands, 21 creatures, 21 spells. Turn 7 on the play, ive drawn 3 lands 3 creatures, and 7 spells. This ratio is literally impossible. We came to play magic not bend over for the shuffler. There is no way in **** my deck gives me that ratio, the chances are less then 1 in ten million.
    Fix the gawd dmn shuffler already.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. shuffler

    How is it that if i have 20 mana or less in my deck i am flooded with mana, yet if i have 22 mana it is never in y hand i have to mulligan to get even 2 land in my hand? SORT YOUR SHUFFLER WotC!!!!!!!!!!!!

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Multiple copy cards not working on Brawl

    1.   Build a brawl deck with multiples of any of the "any number of cards" choices (hare apparent, dragon's approach) 
      
    2.   PC
      
    3.  Deck not considered usable by client
      
    4.   Deck should be usable by client
      

    Noted only after the last update to the client for EoE update

    4 votes

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  20. Add EDH or Multiplayer confrontation

    If possible add EDH (Commander) model to the Arena plz. This is a very interesting model because it is perfect for playing with friends. Same, can 2v2 or multiplayer confrontation modes be added? If it is not convenient to be a public event, can you add this feature to a private challenge? I have many friends who choose to give up MTGA because MTGA does not support multiplayer games although they are interested in MTG

    29 votes

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