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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3185 results found

  1. bug na gameplay de um draft

    estava jogando um draft, e logo no inicio da partida, no primeiro turno do meu oponente que era o primeiro a jogar, uma carta do meu deck foi para o grave, sem nem ter começado o jogo, e durante o turno do oponente. ele passou o turno, eu baixei minha primeira land, e quando passei o turno para o mesmo, uma carta foi descartada da minha mao (???), eu tinha 7 na mão neste momento, nao tinha usado nenhuma magica nem nada. como se não bastasse, após isso, não consegui conceder a partida, tive que fechar o programa direto. Perdi…

    2 votes

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  2. Internet malfunction

    I don't know what happened, I've been playing games online all day and my internet is fine
    but the game kept acting as if internet was off and it was not and it kept kicking me out of quick draft games, which I lost 3 games due to this problem, in one instance I was winning a match it kicked me out of it and when I tried to get back in the game it made me start another game but it didn't count as a loss for lost time either because it would have been my 3rd loss

    2 votes

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  3. Null abilities of dryad of the ilysian grove with witness protection

    When I use Witness Protection on my opponent's Dryad of the Ilysian Grove for some reason it doesn't null the effect Dryad gives to my opponents lands. My opponent can still use the lands as if they were any type.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Ketramose does not draw a card when exiling via aang's iceburg

    Ketramose does not draw a card when exiling via aang's iceburg

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Myr Battlesphere

    Was playing MTG Arena, had a myr battlesphere attacking, i tapped the 4 myr to use its ability to give itself +X/0 and deal damage to a player or planeswalker. It didnt allow me to target the planeswalker with the ability and targeted the player instead without asking for target confirmation.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. teleportation circle is being triggered twice per card at the end of each turn

    im playing against a deck thats using teleportation circle and some other cards that do stuff when they enter like agent of treachery etc and he has 3 teleportation circles out and each one is happening twice at the end of his turn every time. he also had aether channeler and yshtola rhul. not sure which of these is causing the bug to go off and trigger the teleportation circles twice but you need to look into that...he also had barrin, tolarian archmage.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. “Missing” daily challenge

    Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.

    Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.

    As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that do not…

    0 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Forced redownload after disconnect

    When the game crashes due to a network error - e.g. personal wifi goes out, and the user quits MtgArena to try and restart, the game forces a verifying of files and a 1gb+ download in many cases. Not sure if this log contains the requisite input (prob not) because I had to restart the game. Mac client installed with Steam. This seems to be a repeated bug every time I've had a wifi disconnect, or tried to start up MTGArena while not connected to wifi.

    2 votes

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  9. reaping willow ability unable to trigger

    I was unable to remove tokens from my reaping willow during the sorcery phase of my turn despite having tokens on the creature and the available mana to cast it. i tried 3 turns in a row to do this and was unable to remove the counters to bring creatures back from the graveyard.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Freezing

    Four days after the TMNT update...and you still haven't fixed the freezing and crashing issue? Maybe it's time to start hiring people who actually know something about programming, since the morons you have now tend to break the entire game every time they try to add something... What a bunch of idiots. It takes some absolute retards to take the greatest game ever made...and make people hate it.. But you always find a way.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Opponent doesn't make move during tutorial

    A few times now, during the tutorials, my opponent will simply not make their move. The game still responds (I can view card details, access menu, etc), but the opponent simply sits there doing nothing, and I have to relaunch the game and hope it doesn't bug out again.

    This is on Android.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Nine lives

    When using the enchantment nine lives, some sources of damage, such as bandit’s talent, can still kill the player through damage rather than counters. As the language in nine lives states “source of damage” this should include effects such as bandit’s talent level 1 “you take two damage if you have <= 1 card in hand”. However atm it is possible to die by damage with nine lives and this card.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Sultai Devotee Ability Not Working Properly

    The cards ability should let you pay 1 mana of any color, to then have a Swamp, Forest, or Island available. Unfortunately, no matter how many times I pay the 1, the ability doesn’t trigger.

    1 vote

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  14. Unable to purchase in the store using credit card

    When I try to purchase gems from the store I get the following message. I have tried restarting the game and my PC, but it makes no difference. As you can see the error message gives no useful feedback or advice for how to resolve this issue. I have used the card previously on Arena, and I have made purchasing using it on other sites.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  15. use of talismans before treasure (even at 1 life)

    Talismans are great for mana fixing and ramping, but what player in their right mind would use the colored mana from a talisman at 1 life if you also have 6 to 8 treasures available.......

    Autotap killed me

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Arena lags and freezes constantly on Mac.

    Since today's update--Maybe the update dropped a couple days ago, I haven't played for a few days--The game has been functionally unplayable. It's running at a single-digit frame rate and constantly freezes for several seconds at a time, causing me to rope out constantly. I don't see how anyone can play Magic like this. It ran fine just a few days ago, but y'all broke it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Android update crash

    Updated and match freezes on launch. Every time on Android

    2 votes

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  18. TELL THE SPARKY TO SHUT THE FREAK UP

    I HATE THAT LITTLE ****. IT'S USELESS AND ANNOYING.

    3 votes

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  19. companion

    Using windows 10 and companions aren't available and I cant reclassify deck from pioneer to standard. i already tried to repair files and it didn't work...

    3 votes

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  20. Kenrith’s Transformation Bug (Kudo)

    My opponent cast Kenrith’s Transformation on my Kudo, and the ability text on Kudo became grayed out as it normally would for losing its abilities due to Kenrith’s Transformation, however Kudo’s ability stayed active and all creatures were still 2/2 bears. Kenrith’s Transformation did not actually disable the ability of the equipped creature beyond the display text change.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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