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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3176 results found

  1. -1/-1 Counters to Inconsistent Creature Effect Bug

    When playing Bristlebane Battler it spawns in with 5 -1/-1 counters when it does it triggers Nest of Scarabs “Whenever you put one or more -1/-1 counters on a creature, create that many 1/1 black Insect creature tokens.” causing 5 scarabs to appear on the other hand it triggers Hapatra, Vizier of Poisons “Whenever you put one or more -1/-1 counters on a creature, create a 1/1 green Snake creature token with deathtouch.” only once spawning 1 snake token. Additionally, Obelisk Spider only triggers once as well. I feel like all should trigger 5 times but maybe there is something…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Card Visibility

    Cards milled by my opponent with "Gathering Stone" as well as cards revealed by using the "behold"-mechanic remained face-down for me as I was playing Premier Draft Lorwyn Eclypsed on 14th Feb.

    2 votes

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  3. Booster Tutor

    Booster Tutor Bug on Ipad. Pack opens, but I cannot scroll through cards.

    2 votes

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  4. Phoenix Fleet Airship Copies of token with art style do not mantain art - Bug

    I purchase the bundle where i have the Phoenix Fleet Airship, and whenever i generate the 1st copy of the token i've already generated, it creates a token of this artifact but with the normal art style despite having the altered one, ill try to explain it better:

    1) I play Phoenix Fleet Airship with the art style, at the end step it creates a copy (Because i manage to sacrifice something on my board) with the same art style.

    2) Next turn i sacrifice another permanent, keeping both the original Phoenix Fleet Airship and the token, however at the…

    2 votes

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  5. curiosity

    I used the card "Curiosity" on an opponent creature thinking perhaps I would draw a card if the opponent did damage to me, but when the damage was delt, nothing happened. He didn't draw a card. I didn't draw a card. I may have misunderstood how the card works and he would draw the card instead, but in any case I would expect something to happen. There wasn't anything on the battlefield to nullify the trigger either. I'm curious to know if someone else has had this issue.

    2 votes

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  6. Limited rank stuck at bronze tier zero

    I have won a lot of games in limited draft events but my rank is still bronze tier zero, it never changes

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Banned cards in ranked

    Played ranked game. Alchemy.

    Played against vivi.

    Why is it banned if I play against it?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Playing against sparkly

    Sparkly suddenly stops playing and it doesn’t finish the opponent turn.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Game randomly freezes and becomes unplayable

    For the past 45 minutes I tried my usual run of daily wins, however I can't play the game as the games either don't load or if they load then seem to disconnect from my side or the opponents during the "keep"/"mulligan" screen or after 1-2 rounds/phases. The "rope"/timer then starts and after it finishes the game freezes. In this state I have to restart the client to get back to the main menu.
    Even after "repair game files" the issue is not resolved. Sadly the game can't be played in this state and I can't get my daily wins…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. 0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Elemental Incarnations work incorrectly when convoked

    When an elemental incarnation (for example emptiness) is convoked (using eridu) for its evoke cost using a white black creature it is unable to activate one of its modes (in the case of emptiness at least its black mode and maybe its white, though I have not tested it with white). This caused me to lose a game in the arena direct and I would like a refund of my arena direct or to be afforded a win for my last game. My opponent had 2 life and I had eridu, a great forest druid, and a reaping willow on…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. collective inferno not working as card states

    Collective inferno is not working properly. It states "Double all damage that SOURCES you control of the chosen type would deal". Boggart Mischief is a 'Goblin' type enchantment. Based on the wording of the card the damage is does should be 2, but it was only doing 1.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Tiamut not countered during brawl game

    Was playing brawl, cast essence scatter against Tiamut and when casting it asked me to target, I chose Tiamut but for some reason it did not counter the creature. Not sure why this is the case and why it even asked me which I would like to counter since he was the only creature on the stack. This caused me to lose the game unfairly. Logs attached.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. MacOS client completely freezes during interaction phase of every single game

    Since the last update, the game has become completely unplayable on MacOS. Every time I try to load into a game, it freezes on 0:01. If by some miracle I do get in, the game will instead wait until any interaction and freeze completely. Force quit/loading back in does not help it just freezes again. I've tried to repair game files and completely uninstalling/reinstalling the Arena client to no avail.

    version: 2026.56.6.4266.1236969

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Companions Missing

    All of my companions except Dwayne have been missing for months. I've commented on the other posts since we're supposed to not start a new thread if one exists, but I haven't gotten any help so I'm making a new thread.

    Playing on PC, Aleister#30634

    1 vote

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  16. The worst

    You people are trying to get people to stop playing the game entirely... is that it? Why such cruelty? What?!

    1 vote

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  17. skewed match making

    In paper drafting you have a pool of cards and only one or two players can draft the archetype because of limited resources. So if in Lorwyn you make an elemental deck you would expect to be one of two players in that archetype. You should be playing other archetypes. I just played 3 elemental decks in a row against my elemental deck. And we all had good cards. That scenario wouldn't happen in a paper magic setting.

    I also feel that this constantly happens. You play your own archetype when you should be playing against other

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  18. Maralen, Fae Ascendant

    Please fix this card it is bugged. It does not allow you to cast exiled spells on your opponents turn. The card does not care when the cards were put into exile, only if you have enough of the correct creature types and spell timing. Please fix this my fun deck is unplayable because this card is coded incorrectly.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Final Fantasy Draft Not Showing Up

    The Final Fantasy Premier Draft was available just 10 minutes ago. I was waiting in the queue but no one was showing up. I cancel and tried again. It gave me a network error and when I rebooted the app the event was gone. The event should have more than 40 hours left before leaving. Please help. I do not want to lose the gems I used to enter this event.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  20. I need a refund

    The game does not work. I have payed 1500 gems for an Avatar Premium Draft that i can not play, and now the event have even been taken down. Give me back my gems.

    3 votes

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MTG Arena Bugs & Product Suggestions

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