MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3190 results found
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Mastery Pass Level Boost UI Issue
Hi, I noticed that the Mastery Pass level boost was displaying extremely large numbers of booster packs (see attached image). I spent 6,500 gems to test whether this was accurate, but only received the normal number of packs.
Since this appears to be a UI error, is it possible to receive a refund for the gems spent?
Thanks
2 votes -
Product suggestion
Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in…
1 vote -
MTGA.exe is not responding during Win11 PC PickTwoDraft
During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll try to submit…1 vote -
レアワイルドカード
1700円のワイルドカード4枚セットを3つ(5100円)購入したのにレアワイルドカードは4枚しか反映されなかった。
2 votes -
Exploit, please explain what is going on here if legal- Infinite colorless mana battery with no visible means of producing mana
Upload started from the first Ugin and I could not explain what was going on from a gameplay standpoint. Everything just cost 0.
Please explain if this was legal, I included the graveyard(nothing in exile) and could not make sense of it.
The mana used had no visible means of producing this result (at the beginning)
2 votes -
Avatar: The Last Airbender Infinite Loop
A player can create an infinite loop using "Appa, Steadfast Guardian" "Aang, Swift Savior" and "Airbender Acension." I believe they could theoretically keep the game going on for forever if they so wanted. They can also create infinite 1/1 tokens using this loop. This exploit, mechanic, what have you, is not fun and ruins the gaming experience.
3 votes -
Food Chain being played in Historic Ranked
Food Chain is being used in Historic. Kelvinheit is abusing the bug.
1 vote -
Visual Bug Toxic Deluge
Visual bug where my opponent used Toxic Deluge and a creature was left on the battlefield with -x/-x. Seems to be visual only as I could not interact with the creature. Happened twice in one game while on an Android os.
1 vote -
Instantly lost a game when playing pick-two draft after queuing.
Instantly lost a game when playing pick-two draft after queuing up I immediately "conceded" after entering the game (I didn't dc and it happened in mere moments after getting into game with a quick queue time).
1 vote -
The owl pet from Strixhaven promo banner obstructs preview of rewards
The owl pet from Strixhaven promo banner partially obstructs preview of rewards
1 vote -
Missing Card Rarity in TMT Premiere Draft
During a draft, for my 2nd pick the pack did not have a rare and 3 uncommons meaning the pack either was missing a rare or an uncommon card. If the first person picked a rare, there should have been 3 uncommons in the pack. If the first person picked an uncommon, the pack should have had a rare.
1 vote -
Game crashes upon matching with an opponent
I am playing on Android, with the new patch on 3/31, every time I match with an opponent, the app crashes. I have to open the app again and then it will bring me into the game.
1 vote -
Underworld Breach/Lotus Petal and Priority
Today I discovered an unintended bug where a completely won position was lost becasue of priority being automatically passed while I was still able to take game actions.
Here is an example board state:
Underworld Breach is played on my side, I have a lotus petal in play and 7 cards in my graveyard, and am tapped out of lands; the cards in my graveyard are 6 lands and a brain freeze.
As the game works currently, the priority mechanism looks at my boardstate, decides that I cannot cast any spells by cracking my lotus petal to generate one mana,…
1 vote -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
1 vote -
Currency Converter Bug
During a Cube Draft game, any time I used my Currency Converter to return an exiled land to my graveyard it produced a Map token instead of a treasure token as is written on the card.
1 vote -
Blue combo issue
This combo for Blue is questionable for 2 cards, 3 mana each. One stop cards from being drawn, and the other redraws the whole hand. Nassir Planeswalker and Day's Undoing
1 vote -
Daily quests not updating
Whenever my quest timer hits zero it simply resets without any quest appearing. I have zero active quests and have missed out on being able to earn quest coins at all.
1 vote -
App crashes when player initiates a duel with sparky
When you start a practice duel with sparky it crashed
1 vote -
Game redownloads every time i open it after a connection issue.
Every time the game goes out from a connection issue, the next time i open it the following happens:
it says it's verifying assets, then it loads a bit, the it starts downloading 1.17 or so GB of files.
this takes hours, the game is unplayable this way, i don't want to waste my data package on downloading the same files over and over.
I'm playing through steam with proton, please fix this i want to play the next set.1 vote -
ヒストリックのランク戦において禁止カードの食物連鎖が使えている
ヒストリックのランク戦において禁止カードの食物連鎖が使えている
1 vote
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