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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10234 results found

  1. Connectivity Issues

    because of todays broken server i got this deck autopicked for my draft. i want my money back.
    using mac os

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Bought pass, then service not available!

    Great! Afer buying the season pass, the game crashed and since then I'm no longer able to connect. Great buisness plan, will definetily generate more customers!

    Great job, each and every new release the same!

    3 votes

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  3. Server issues during draft

    During a final fantasy premier draft, the game disconnected and now won't let me log back in. Could I get event reimbursement for the draft?

    3 votes

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  4. server

    server just down, just wanted to say. Probably becasue of final fantasy.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Login Connection to server Lost

    Draft entry has completely stopped logins are unauthenticated connection to server failure

    3 votes

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  6. authentication failed

    hey, i was in a draft match, it quit randomly on turn 3, didnt get a match loss, continued the matches, i got a draw before start, then i could manage to play couple of more matches, but from 1 extra loss. maybe it was the one where it randomly quit?
    then started a new draft, i picked 3 or 4 cards, got an error message, and i can not log in since. will we get reimbursed for the outage??

    3 votes

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  7. 3 votes

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  8. Logins are consistently timing out on iPad

    Logouts are failing on iPad. Im able to login to the website, so I know its not a password issue. Im getting "Authentication failed for $my_username: Timeout"

    3 votes

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  9. timeout

    got timed out after finishing a game in final fantasy sealed event, finished a game only for arena to completely freeze and crash. when restarting the application it said I was timedout and it will not let me connect on any of my devices.

    3 votes

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  10. Final fantasy packs gone. Golden pack gave no ff.

    47 of my fin packs disappeared and i opened one of my golden packs and got no fin cards. Searching for them and they don't show up.

    3 votes

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  11. Game froze

    I played a draft, I was 1-2 and the next game I started I couldn't press any buttons. I checked my internet, which was fine, I then restarted within just a minute and I had lost...
    The servers have been extremely unstandable today because of the release and people should get refunds...

    3 votes

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  12. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Draft token used but unable to continue event after one win

    I joined a Final Fantasy Premier Draft, but after one win the "play" button was greyed out saying I couldnt join the event. It has used one of my draft tokens up from the pre release but I can no longer select the draft that I was in to continue either

    3 votes

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  14. Paragon of Modernity

    During today's Draft, I pulled the card Paragon of Modernity, who has the text “3: This creature gets +1/+1 until the end of the turn. If three mana of the same colour was used to pay for this ability, put a +1/+1 counter on it instead.”

    I activated this ability during gameplay, and the card by paying UUU, and the game did not add the counter as was proper, instead just giving out the +1/+1 until the end of the turn.

    Attached is the relevant log file, and a video of the bug in action can be found here: https://youtu.be/FEwTQ7mSc9w

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Venerated rotpriest

    My opponente played Glacial Dragonhunt, targeted one of my creatures to deal 3 damage and did not trigger venerated rotpriest for some reason

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Red Cards that need to be banned

    For June 30th ban consideration:

    Manifold Mouse
    Monstrous Rage
    Cori-Steel Cutter
    Slickshot Show-Off

    These four cards are staples in every combo of Red. Without these 4, turn 2-3 kills would not exist.

    Thank you for coming to my TED talk.

    2 votes

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  17. when matchmaking is not rigged

    When the matchmaking is not rigged, and the game is based on a free encounter of cards with internal, hidden scores, and your opponents do not appear to you based on the deck you play, then it will be a healthy game, when they appear to you according to the classification you are in, and that is delimited by your ability as a player, as well as by a rigged system, to try to please everyone, then, it will be a healthy game, when the meta is no longer decided by those who manage the matchmaking , because depending on…

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. card not found

    Bonjour,

    je sais que dans l'utilisation normal de magic the gathering arena aucun moyen de faire disparaître des cartes n'a été prévu à cet effet.

    pourtant sur la capture d'écran nous sommes bien en presence d'une incohérence au niveau de votre base de données.

    par exemple la carte volonté inflexible sur la capture d'écran est grisée comme si je ne l'avais pas acquise, pourtant au dessus il y a 3 losanges comme si je l"avais en 3 exemplaire et dans mon profil je posséde toutes les cartes communes de fondations.

    il ne sagit pas d"une ou deux cartes que je…

    1 vote

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  19. Teferi Hero of Dominaria

    When using Teferi, Hero of Dominaria's 2nd ability targeting himself while there are less than 3 cards in my library (and with a full hand) the ability instead sends Teferi to the graveyard.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Card Baleful Strix does not appear on searchs, and do not appear ok in acreated deck

    I have a deck with BALEFUL STRIX (1/1 deathtouch/flying arttifac bird) and it does not show it properly in games, causing not to stay in the battlefield.
    Also it cannot be retrieved from the deckbuilder to be added in new decks.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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