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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10222 results found

  1. aetherize doesnt work!

    the card aetherize doesnt fking work, even tapping mana manually it just doesnt care and goes straight to damage. FIX IT!!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Store not counting packs towards golden pack

    yesterday I bought 9 packs then 3 and 1 packs of Pionier masters and none of them updated my progress towards a golden pack the first 9 packs should have given me a goldent pack as the marker is stuck at 2 I hoped this was just a tempoarry glich but i still havent seen the bar moved or gotten a pack. Im using the Android version with a Galaxy 24+

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  3. MTG Arena plays two different background musics at the same time after a draw game after a long waiting for matching

    When a player attempts to play a game, they may experience some long waiting for a match (perhaps 60 seconds) and then entering a game that suddenly ends in a draw. (This behavior is not what I'm reporting as a bug.)

    If it happened, the background music played during the suddenly-ended draw game keeps playing after leaving the battlefield. Then, if they play another game immediately, MTG Arena plays two different background musics, apparently one from the draw game and another from the new game.

    Steps to reproduce the bug

    1. From the home screen, Play > Find Match > Ranked,…
    6 votes

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  4. Jump In Not Available - Only Shows Home Button

    Randomly last night the Jump In screen changed from "Play" or "Resign" to only listing the "Home" button. I waited until now to file this bug in case the maintenance from earlier today fixed the issue. It did not.

    3 votes

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  5. Game boots me nack to title screen mid mathes in ranked

    Game keeps booting me mid match to title screen in ranked matches only when im winning in bo3 been happing every since I hit mythic fix your servers or please get a handle on your cheaters rank use to mean something.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Inappropriate Japanese texts for Suspend granted by Taigam, Master Opportunist

    Inappropriate Japanese texts for Suspend granted by Taigam, Master Opportunist

    Taigam, Master Opportunist can exile a spell and grant Suspend. If it happens when you are playing under the Japanese locale, you see inappropriate texts for the granted Suspend's triggered abilities on further turns.

    • At-the-beginning-of-your-upkeep trigger shows the Japanese keyword "待機" (for "Suspend") with parenthesized rubies like "待(たい)機(き)", which is inappropriate.
    • When-the-last-time-counter-is-removed trigger shows a strange inapropriate text "wwwwwwwww" (nine w's) rather than the full rules text for the ability.

    Steps to reproduce the bug

    1. Run MTG Arena under the Jaspanese Locale (Adjust Options > Graphics > Locale > 日本語…
    2 votes

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  7. Conceding opportunity without priority

    After experiencing several losses by the Bloodthirsty Conqueror & Marrauding Blight-Priest (or Starscape Cleric) combo, I come to think it is a bug that MTG Arena does not allow a player to concede when they have no priority. As you can see in this forum, many players dislike this combo, and its bad experience is improved by the current UI design. In a paper Magic game, I can just say "OK, you win." and quit. However, in MTG Arena, I need to keep watching my life is slowly decreasing with some irritatingly large bombing sounds for a while (unless I…

    4 votes

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  8. updating data

    It says : "Error Updating Data - Please check your connection and try again".

    after a new patch launched on Jan 26th.

    I think this is a bug.

    Thank you for your time and patience

    67 votes

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  9. Bandit's Talent Bug

    I was playing a match on Steam with 2 Bandit's Talent in play. My opponent had 7 cards, and the Bandit's Talent still kept dealing damage to them. A bug that benefitted me, but I'd rather win a game legitimately. Please fix.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Mastery Pass Rewards Not Received

    I have not received the mythic card reward from lvl 59.
    Could you fix it please ?
    thanks

    1 vote

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  11. Cards not milling in (at least in Green-Black decks)

    Cards are not milling. For instance, when Lumra is played, cards will not mill, though the function returns cards from the graveyard to the battlefield. Same with Ainok Wayfarer and Quag Feast--playing the card does not cause cards to mill. Attached files show cards on battlefield but not in graveyard (all in graveyard put there because they were destroyed in combat or played (instants/sorceries/enchantments).
    Best regards
    JM

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Game crashes

    Game crashes whenever I try to go into mastery or cosmetic tab.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  13. eaten alive did not trigger unstoppable slasher's ability and it instead stayed in the graveyard

    Cast eaten alive, sacrifice unstoppable slasher, slasher has no counters but remains in graveyard. Why? no enchantments were on the board preventing it returning.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Ancient Vendetta

    On PC, after typing in a card for Ancient Vendetta, when selecting the actual cards in hand/graveyard/library, the game defaults back to the gameplay screen immediately when all the cards have been selected, this in contrast to cards like The End or Deadly Cover-Up, which allow you to look through opponent's deck after selecting all the cards.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Rank problem

    Hello, my constructed ranking has not been updated since my last victories (alchemy with ranking). I should be platinum tier 3.

    Android 15

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Card styles are not applied in cube draft

    Bought a lot of foils for the purpose of having nicer cube drafts but they are not applied there at all

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. foils

    Card styles are not applied in cube draft

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. large decks taking advantage of handsmoothing

    there are lots of decks using maximum deck size that seem to be exploiting the handsmoothing and matchmaking that makes the ranked historic and other formats unfair. i also keep noticing where deck styles my opponents play effect my results when cards are milled in my deck and how results appear when doing things like commune with beavers where their deck archetypes reflect in how my deck draws land and creatures, spells, etc. decks with less land cause me to draw less lands and decks with more lands cause me to draw more lands. i feel that my deck should…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 虚空の力線が正常に作用しない

    虚空の力線を出したのにもかかわらず、対戦相手が刷毛経由で出た死亡誘発が通常通り誘発している
    相手がバグ利用して勝ちました ひどくないですか?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. 虚空の力線が正常に作用しない

    虚空の力線を出したのにもかかわらず、対戦相手が刷毛経由で出た死亡誘発が通常通り誘発している
    相手がバグ利用して勝ちました ひどくないですか?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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