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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10242 results found

  1. MTG Arena Cards Freezing Mid-Game

    For the last 24 hours, I’m having played cards freeze 1/2 way through the casting and now showing up on the battlefield. I have to close the app, relaunch, and reenter the match. However, it will do it again multiple times where I know a spell of effect is on the battlefield but I can’t see it.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Keep getting disconnected on mobile even with full 5G+ signal. Frequently happening since latest patch.

    Keep getting randomly disconnected since last patch on mobile. On top of that I still am unable to rejoin games if disconnected whether to the home screen on mobile or if the app crashes and I immediately reload into the app. It's been months now.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Free loss in quick draft

    I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Aetherflux Reservoir art style is missing if removed from my deck

    PC Client on Windows 10; I have a full-art Aetherflux Reservoir art style in my deck and I cannot view it in my deck builder. If I remove it from my deck, I cannot choose that style again. The only ones it shows, collected or not, are BRO Schematic and the standard version.

    3 votes

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  5. game freeze nd client crash all the time since last update. its annoying !!!!

    game freeze nd client crash all the time since last update. its annoying !!!!

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Got match loss without losing game

    Queued up for a game in Historic Metagame Challenge, cancelled the queue and then saw I got game after pressing cancel. I realize that there is a bug that might lead to getting a loss (when cancelling) but I tried to queue up instantly and actually got a new match. When I won that match it said I was done with the event and I had to claim my gems.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Moving Cards from Best of 3 to Best of 1 Sideboard doesn't work.

    This was attempted on PC.

    To reproduce bug:
    1. Import the attached deck.
    2. Open the deck to edit it.
    3. Go to the sideboard.
    4. Attempt to swap an Orim's Chant in the best-of-1 sideboard with the Tendrils of Agony in the best-of-3 sideboard so it'll show up if you play best of 1.
    5. Click done to save changes.
    6. Re-open the deck and go to the sideboard.

    Actual Results:
    The deck stays the same. The Tendrils of Agony remains in the best of 3 sideboard.

    Expected Result:
    The Tendrils of Agony should move up to the best…

    2 votes

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  8. Unable to Claim Quick Draft Event Rewards

    I just finished a quick draft with 7 wins but it won't let me claim the 950 gems. The button text instead says Home.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Create a feature allowing players to "ban" a few cards so that they don't go up against decks with those cards.

    Players are recognizing cards that are unbalanced sooner than WotC is implementing effective changes to rebalance the game. Additionally, since we don't have the ability to choose who we are getting matched against we don't have the ability to say "No, I don't want to play with that person" until after the match starts. For example, if I were playing Brawl in person and my opponent was running Ugin, Eye of Storms as their commander, I would tell them to play a different deck or find a different opponent because I'm not going to waste my time.

    My proposal is…

    1 vote

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  10. Silent gravestone

    SO iv been plying with silent gravestone ; cards in graveyards cant be the target of spells or ablitys, i have notice that this dose not work, you plasy a gravestone and play a enhanced surveillance, and the tigger gose threw it should not go threw as it cant be the target of spells or ablitys, this happens with planswalkers and other forms of pulling cards from your graveyard i belive this card is currently bugged

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Gruff Triplets

    one of my "Gruff Triplets" token was targeted by "This Town Ain't Big Enough" played by my opponent on my attack phase.
    I played in response "Snakeskin Veil" on my targeted creature and give it hexproof and the instant just remove my token and just give victory to my opponent....
    Funny MTGA, really funny ........that's was frustrating on close game about casual blue/black abuser .
    i didnt want to play anymore

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Agatha's soul cauldron and order of operations

    I tried to use Agatha's soul cauldron to exile a creature card from opponent's graveyard. MTG Arena would not let me. It operates at instant speed. THEN, opponent used their graveyard cards to delve... I was already trying to exile one of their cards but it didn't let me use my instant speed when the opponent was not doing anything yet. And they were allowed to use the card in graveyard to win...

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  13. error updating data

    after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.

    45 votes

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  14. Problem with set pioneer

    Hi, i want to know when you implement the real pioneer because i want crumbling wastes from the expansion oath of gatewatch but is not in mtg arena. How is this possibile is important to update the pioneer with the real pioneer in paper!! When you implement all?

    I hope you respond

    Simone

    1 vote

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  15. loaded into a brawl match gave me a draw, no match?

    loaded into a brawl match, no opp loaded went directly to draw? not even getting to play anymore. having trohble with 3 of 5 brawl matches either the lag out, fail to produce an opponent or im guessing cheat because i keep getting responses about conduct even when im not posting to conduct.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Forced time out despite taking action

    Client forced me to time out while I was pressing the buttons.

    Just experienced this surreal time out, where time out started on me, I pressed the next action btn like enter attack phase then on me pressing the btn, it went back to my timer still losing time. This repeated several times and I lost a match from a winning position while I was sitting in front of the game and kept pressing the buttons.

    Really sick surreal bug.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. No puedo atacar ni bloquear

    Acabo de perder una partida de draft por no poder ni atacar ni bloquear. No había ninguna carta que no dejara hacer tal cosa, simplemente no le dejaba seleccionar mis criaturas. Me ha pasado en 2 partidas seguidas.

    1 vote

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  18. Freeze

    After Update on 13.08.25 Game keeps freezing at the beginning of a Match.

    I bought the Battle pass which is going to waste now.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Gems Disappeared from Account

    I lost approval 6,000 Gems suddenly between log-ins.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. saga lore counters not getting added

    saga lore counters not getting added in historic game

    1 vote

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