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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10237 results found

  1. Algorithm issues

    Fix your algorithms please. its absolutely horrendous that I'm playing brawl with 40 lands and in one game i pull nothing but lands for 10 straight cards and then in the next game i go the first 7 cards without seeing a land. this has happened every single game i play doesn't matter what types of lands i put in it is always a frustrating experience. I've broken my hand from slamming my desk so hard in frustration so many times that i have irreparable damage to my hand. In a deck with 100 cards and 40 lands i shouldn't…

    1 vote

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  2. buggy abysmal draw after recent update

    Buggy draw after your recent updates. I been getting 75% of time
    - either no mana or all mana card even after turn 4
    - 3 or 4 same cards
    - how can this be random draw

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Bugged card rewards on Mastery Pass.

    I received the orbs and packs but didn't receive any cars in the mastery pass. Including the rewards for lvls 3, 9, 12, 19, 21 and 23. 7 Mythics and 2 Uncommon cards that were on the pass just weren't awarded... Constant problems disconnecting when those awards were meant to be received and collection desynced...

    1 vote

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  4. The reason they haven't set up a banned card less is because the management has abandoned their job.

    The reason they haven't set up a banned card at Timeless is because the management has abandoned their job.
    Any decent management company would have set appropriate rules and regulations.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Must attack if able / unable to pay cost for attacks with ghostly prison

    During a game I had Skeletal Swarming and ghostly prison was on the battlefield under my opponent. During my combat phase, I had to attack with two skeletons, but only had three open mana to use. The game would not resolve the two conflicting rules. I could not move forward in phase, then the game went to times, then passed priority (until my opponent conceded) and would not continue the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. log in

    impossibile to log in ,always server status check .

    13 votes

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  7. Decks with Cards Banned in Historic Artisan do not contribute to "Admirably Artisan" Achievement Progress

    The following deck was used in Historic Ranked. After any wins the progress on the "Admirably Artisan" would not move up. I believe the issue is that the achievement is checking whether the deck is legal in Historic Artisan or not. Zenith Flare is currently not legal in that format, thus it is not contributing to any progress. Since the achievement requires winning in the regular Historic Ranked queue and not a Historic Artisan event, decks that feature cards on the Historic Artisan banned list should be allowed for the achievement progress.

    3 votes

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  8. rigged matchmaking

    Playing a deck with no rares/mythics in normal, I keep getting matched up against players whose deck is full of rares/mythics.
    All this in normal standard games.
    Imagine how garbage the matchmaking is in this ****** game. I've won like 5/23 games with this budget deck due to bad matchmaking, ****** hands and draws, etc.
    A shameful system, if you're not a whale, a youtuber or someone with influence in general this game is absolute garbage and not worth a cent, remember that before putting a measly money into this manipulative ****** company.
    No matter what they say on any…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Fearless swashbuckler triggered ability fails after returning attacking creatures with ability on stack

    Fearless swashbuckler triggered ability did not track that I had attacked with both Captain Howler (Pirate) and Magmatic Galleon (vehicle) after opponent cast Aetherize to return the attacking creatures to my hand. They cast Aetherize with the Fearless Swashbuckler ability on the stack, so my attacking creatures were back in my hand by the time the ability resolved, but the way it's worded it seems like it should only care that I attacked this turn with both a Pirate and a Vehicle.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Unable to access my account

    Unable to access my account. I play on iOS tablet. Every time I try to connect I get a black screen that goes to unable to connect , then gives 3 options , check status and, reconnect, or log out. I check status and it says operational. I try to reconnect and all I get is a black screen. I tried to log out and log back in and get the same screen.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Windcrag Siege Bug

    During play, I played a Windcrag Siege and chose Jeskai, but it entered play Mardu was chosen. Due to this it altered my draft and I would like a refund, thank you.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. BUG Arena Match Server - disconnected middle BO3 back to main menu

    Just this afternoon, I was disconnected mid-match in BO3 Standard three times. One on game 3, one on game 2 and another on game one after a few turns - in all cases, after my opponent or I cast a spell or activated an ability and the game did not proceed to resolve them. Instead, I was sent back to the main game menu without warning or messages, as if nothing happened. This seems a match server failure or a system bug that just appeared after this latest update (as of 2025-Jun-05). Please correct!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Brave The Sands Bug

    Tried to report this as a “bug” or just “suggestion” but everyone I choose that option, I am automatically redirected to a bug forum, which is insane frustrating in itself. Anyway, I just played a draft event (mixed-up premier draft) where I drafted the card “Brave The Sands”. I had it on the battlefield and went to blocks but I could not get it to have just 1 creature block 1 creature. The timer rope appeared and started ticking down while I was trying to figure this out. I was unable to figure it out and instead, all of my…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. [Bug] [Steam] App does not launch, shows error message before aborting process

    I have not been able to run the game since the most recent update. It crashes during launch. Error message and version details attached.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Unable to put 4 copies of a card in my sideboard

    I am playing on Android.
    When I am building a deck drag & drop a card from the main to the sideboard doesn't add it if the deck contains 4 copies of the card. Since as far as I know this is the only way to add cards to the sideboard I am unable to put a full playset in my sideboard, which is quite annoying.
    I believe this issue started around the release of TDM Alchemy
    Thanks for your consideration

    2 votes

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  16. saturo, the infiltrator

    "Saturo, the infiltrator" doesn't let me draw a card when I make a 2/1 ninja token with "kaito, cunning infiltrator". Please help,

    Compliments on the game, have a nice day, greetings,

    Paul Spaan

    P.S. Could you send a email to paulspaanmail@gmail.com when the bug is fixed? Thx

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Game keeps crashing.

    Game continually crashing. Missing or blank pet locations causes game to crash as well, Currently though **** game has crashed 4 times on me.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Kaito, Bane of Nightmares turns into a creature w/Imprisoned in the Moon

    Kaito, Bane of Nightmares continues to turn into a creature during its controllers turns, despite the fact that Imprisoned in the Moon states that he loses all other abilities

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Bloodthirsty Conqueror has to be fixed or banned

    You know the issue, either fix the eternal automatic win loop that this card creates or ban it.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Loading zone

    Noticed a bug with a combo of cards played in order that aren’t triggering affects, summon: fenrir being on lore counter 2, allowing for +1/+1 counter on next creature entered . Than casting loading zone for warp cost following up with golden hydra for any amount. Loading zone is not triggering and goldvein hydra is only coming into play with x+1, but if you cast it without summon: fenrir it works, and goldvein hydra enters in with double x.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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