MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10219 results found
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Companion inaccessibility
Using IOS from Mobile devise, when attempting to access the Companion screen from profile, it reverts back to profile screen and access to companion list is impossible. Same is true when I try to access companion page via individual decks, so absolute denial of companion list or ability to change companions.
7 votes -
incorrect pack for draft
just did the final fantasy omniscience draft and it gave me a foundations pack as a reward instead of a final fantasy pack
1 vote -
Omniscience draft broken
Refund everyone for omniscience entries. Its ridiculous that people are paying to participate in an event but aren't allowed to participate in 2/3 of the games because they never even see their first turn.
1 vote -
Full Control Turning Itself Off Mid-Interaction
On my draw step with Choco/Mog Saga on the stack, and a Lunar Whale in play that could be crewed, I hit Full Control and flashed in Ambrosia Whiteheart, then with Choco/Mog Saga still on the stack, the intention was to crew Lunar Whale with Ambrosia Whiteheart to get the +1/+0 from Choco/Mog Saga and attack for lethal with Lunar Whale. However, upon resolution of Ambrosia Whiteheart, Full Control turned itself off, not allowing continued interaction. Additionally, I had clicked to stop on my Draw step (during my opponent's turn, no less) so both failsafes for this interaction were pushed…
1 vote -
Press Play button multiple times
1) Press the Play button (the last press before queueing into a game) multiple times.
2) Get 1 or more error messages
BONUS) one time a got an error and then a black screen (not sure if the black screen is related)1 vote -
Can't log in on https://mtgarena-support.wizards.com/ with FIrefox
Can't log in on https://mtgarena-support.wizards.com/ with FIrefox.
Should be easy to reproduce:
1. Go to https://mtgarena-support.wizards.com/
2. Click "Sign in"
3. Nothing happens except for a few errors in the browser console.1 vote -
Tellah Great Sage does not deal damage twice when triggering twice
Steps to reproduce:
1. Have Tellah, Great Sage and an effect that doubles his trigger like Harmonic Prodigy on the battlefield.
2. Spend 8 or more mana to cast a noncreature spell.
3. Tellah will trigger twice, the first one will do all 3 effects but when the second ability resolves you only draw 2 cards and make your hero token.The ruling on gather for him state: "If Tellah is no longer on the battlefield when its ability resolves and eight or more mana was spent to cast the spell that caused its ability to trigger, the ability will…
1 vote -
temmet
When I draw a card during opponents turn, Temmet, Naktamun's Will iis not triggering the +1/+1 for all zombies until end of turn.
1 vote -
Seeking hides visible cards on the top of your library as if you shuffled
e.g. Devourer of Destiny + Traverse Valley
1 vote -
Turning off mobile screen should not kick me from my match
I mostly play MTGA on my mobile device. Sometimes I turn off the device for a few seconds in the middle of a match, either on accident or to give attention to something else, which automatically kicks me and gives me a game loss. Please adjust this feature so that the phone screen has to be off for a certain amount of time, such as 1 rope length (in-game timer) or 60 seconds.
1 vote -
Hexproof isnt working correctly
When I have hexproof on my opponent is able to play spells that specifically target me. These are not each opponent they are target opponent so they should not work. If you aren't ever going to fix the many issues with your game then I see no reason to waste anymore time with your game.
3 votes -
Goldvein Hydra ability did not trigger.
Had a 3 counter hydra and my opponent did a 'Nowhere to Run' -3 to kill my Hydra.
My Hydra did not give me treasure equal to it's counters, nothing triggered.
How this is a never ending issue with things not triggering can only be laziness from developers.
You must not have to assign elaborate triggers to every card, you must just select what triggers apply, and someone isn't doing their job right when it's the click of a button.
Staff deliberatley not donig their job right, means they get to stay on the books, getting paid to fix the…2 votes -
Game animation lock
After any card that has an animation the game would freeze on that animation. Which would make it unplayable.
4 votes -
メインフェイズに行動できない
土地を２T目に置いて以降、呪文を唱えたり土地を置いたり何も行動をすることができなくなったため投了することになった。これは明らかにバグです。
2 votes -
Games freeze and crash since the last update
Since the last update (12 may), the game keeps freezing after I click on play. Never had this before. I'm on PC
2 votes -
Games freeze and crash since the last update
Since the last update (12 may) the game keeps freezing each time I click on play and then crash. I tried to lower the graphics but it keeps repeating. It is the first time I have a problem like this. I'm on PC.
2 votes -
Eaten Alive card not working.
I have seen a few times the card Eaten alive not working at all, the card doesn't exile creature objetive after sacrificing a creature.
6 votes -
hakbal
add hakbal the surging soul
1 vote -
Bug
Al ganar una partida de estándar, me saca del juego, sin poder reclamar las recompensas
1 vote -
Sugerencia de producto
Al ganar una partida de estándar, me saca del juego, antes de reclamar las recompensas
1 vote
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