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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10230 results found

  1. Verification email

    Users should be informed that they only have 10 minutes to use the email verification button or verification link. If they miss this timeframe, instead of just an error, there should be a link to request another verification email be sent to their email after confirming their email address (I discovered that currently the only way to do this is to try logging in to the overarching wizards account and that will give me the resend link...but it should just come with the error). I have had someone from Wizards send me an email saying "I sent you another link"…

    1 vote

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  2. Arcane Signet style issue

    I bought the Arcane Signet card style yesterday and even though it was applied and appeared in the deck, in the game it appears with the Arena version without the style. I crafted the Trone or Eldraine version, and tried again, but the problem persisted. Is this a bug? Did I miss something?

    1 vote

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  3. When practicing with Sparkey, I would also like to use a deck with cards that are not yet available.

    I always enjoy playing with you.

    I believe that nowadays many players look up and use deck recipes that are already proven.
    As for cards that deviate from the recipes that are out there, if it is not something that can change the flavor with a small number of cards, they tend to just fill an album.

    Rare cards in MTG are more about unique effects than their strength.
    What you want to do when you first get them is to incorporate four of them and examine their relationship to other cards.
    But the reality is that Jhonny, who plays…

    1 vote

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  4. draft

    sono almeno 2 draft di seguito che perdo almeno una partita per colpa del crash totale dell'applicazione, mi dice problemi di connessione ma la connessione funziona benissimo, basta aspettare 10 minuti e funziona tutto nuovamente.
    ho gia provato anche ha disistallare l'applicazione ma niente. provero con altri metodi ma mi sono stancato di perdere gemme inutilmente, visto che ho gia speso molti soldi in gemme.
    scusate il disturbo, grazie mille.

    1 vote

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  5. Please ban Soul Warden in Historic.

    Please ban/remove Soul Warden from the Historic format on Arena.

    Really tired of seeing this card on turn one. Seems popular in beginner decks, but these folks seldom seem to understand how to pilot a life gain deck to victory, so most often results in stalled board states.

    Please get rid of it.

    1 vote

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  6. Game not responding.

    Good day to you.

    In a play against Sparky, the game is locked, I have a Jubilant Skybonder in play giving my flying creatures the equivalent of Ward 2 : the game is trying to cast a spell to destroy one of my creatures but cannot proceed due to the lack of mana, thus everything is stuck on the battlefield.

    I know that this bug is still on from ages, I've got this deck since many years and it was still an issue back then.

    Thanks.

    1 vote

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  7. Crashing during matches

    My android app crashes during every match, I reopen the app go to the match and it immediately crashes again, resetting and clearing cache have not helped.
    I'm able to navigate the menu and edit deck with no issues.

    1 vote

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  8. 1 vote

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  9. Historic format

    How do we fix the red deck wins problem in historic format. You either play red deck wins and go first or you lose. There isn’t much in between. Most games barely make it to turn 4 without you being knocked out. It’s sad. The historic format has so much potential with the amount of power you can build in decks. But you never get a chance to put any strategy or combo together unless it’s haste/prowess and burn spells. It’s genuinely annoying.

    1 vote

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  10. Migratory Greathorn - mutate

    Playing in the chaos draft event (forgotten it's actual name)

    Mutate migratory greathorn onto a llanowar elves
    Target resolves but no search allowed
    Timeout triggered, no way to stop it.
    Greathorn exiled from stack at timeout
    Loss of trigger and greathorn
    Happened twice
    On android

    1 vote

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  11. Indicator for new store/mastery item.

    Frequently the orange diamond indicator will appear under the store and/or mastery tabs even though I've already checked them.

    1 vote

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  12. Report a bug

    Apparently you don't need to pay mana for dragon spells.

    4 turns in my opponent can cast 7 mana worth of spells.

    1 vote

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  13. How about we call the gaming commission and see if the licenses of these games are legit.

    Because money or no internet gaming is still regulated and controlled.
    Just a reminder Idea.

    1 vote

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  14. Store bugs dragon full Art lands

    Tarkir Dragon Full Art lands abruptly disappeared from the store the issue was never fixed and the lands never placed back in the store!?!

    1 vote

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  15. Store bugs dragon full Art lands

    Tarkir Dragon Full Art lands abruptly disappeared from the store the issue was never fixed and the lands never placed back in the store!?!

    1 vote

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  16. Store bugs dragon full Art lands

    Tarkir Dragon Full Art lands abruptly disappeared from the store the issue was never fixed and the lands never placed back in the store!?!

    1 vote

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  17. During the game, I was suddenly taken back to the draft play screen, and the game was treated as a loss.

    "During a Premier Draft game, the screen suddenly switched to a loading screen and then returned to the play screen. After pressing play, I was matched with a new player, and the match proceeded normally. After winning the game, I returned to the main screen only to find that a loss had been recorded."

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Matchmaker is broken still even after 5 years

    18 out of the last 20 games played were against decks with 100 cards or more, out of these decks 12 of them curved out perfectly and got their combo before a 60 card deck that has a much higher win rate, that is so obviously broken its pathetic. The two decks that were 60 cards were both mono red also with the perfect draw. The state of this game is so bad at this point there is no reason to play, back to playing other games to come back with the next set release to see if hasbro has…

    5 votes

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  19. Can’t sideboard in BO3

    As title suggests. Consistently having to restart client due to server issues, then when I come back to the game I can’t sideboard for games two and three. Happens in explorer and standard (haven’t tried other formats). I can move cards out of the main deck but can’t move sideboard cards in. On iOS mobile. This has been consistently happening for about 2 months now.

    10 votes

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  20. You shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!

    I have this exact same deck in real life and NEVER have I ever been so consistently mana screwed in my entire life. Not to mention I have 2-8 mana cards and 2-7 mana cards in my entire deck, and the amount of time I get all four of those four cards in my opening hand is statistically IMPOSSIBLE! Oh and even if I do a mulligan I get at least on of those same 4 cards right off the bat. This would NEVER happen with a real shuffle.

    27 lands and I consistently get 2 in my opening hand…

    12 votes

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