MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10217 results found
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Update today with 4 different download sizes
On my Mac I have tried to run the Arena app all day. When it starts it begins an update. I have tried 4 different times and each time the size of the download was different ranging from 55 GB - 11.03 GB. The update made it to .4 GB from completion and it stopped doing anything at all. After 4 attempts I will not attempt it again. Get it together.
4 votes -
Sothera, The Supervoid
This card appears to be bugged. I played the enchantment with an empty board and my oppenent had several creatures and it hit the field and immediately sacrificed itself.
1 vote -
wildcard refund
For the newly banned cards, I was only refunded 12 uncommon wildcards, even though I owned full playsets of all 4 banned uncommon cards (16 cards total). I didn't receive ANY common wildcards, even though I owned full playsets of both banned common cards (8 cards total). Rare wildcard refund was correct.
4 votes -
Vincent valentine
It is quite often I will destroy an opponents creature Vincent will say he's triggering then get no counters despite anywhere from 1-9 being needed to give to him and this has lost me several games
4 votes -
Arena is not working
I have arena installed on my tablet and for the past 2 days (10/22 & 10/23) I cannot get it to work. I lost track of the number of times I've uninstalled and reinstalled the app. First it will give me some error ("Error Updating Data: Please check your connection and try again.") trying to the load the loading screen and I have keep tapping "retry". And many attempts it finally asks me to download the updates (almost 3 GB). Once it's done downloading I have to sign in, but I get an error ("A unexpected problem occurred (Error code:…
2 votes -
Deadly Cover Up not working
Deadly Cover Up is supposed to compensate the victim with a drawn card for each card it exiles. It failed to do that today. No other cards were preventing the draw.
1 vote -
Return nonland permanent
I transformed a Restless Reef and the opponent managed to return it to my hand with Into the Flod Maw. That shouldn't be possible since ItFM just return NONLAND permanent
1 vote -
Two card combos are really cool!
Val, Marooned Surveyor and Trelasarra, Moon Dancer is, like all two-card combos Wizards has been cramming into the game in the last few years, incredibly interactive and really fun to play against! Please make more two-card combos to remind us how much fun we're having playing Magic Arena when we could be doing literally anything else.
2 votes -
Midweek Magic Prize
This week's Midweel Magic was Pauper. I clearly didn't have enough cards in Pauper to build a great deck and struggled mightily to get my third win, and then it only happened because the other player bugged out before they could even start playing. Imagine my frustration when the grand prize was a CARD STYLE! I get that it was free, but card styles are a terrible prize and if I'd have at least had warning that that was the prize, I wouldn't have continued past the first two.
1 vote -
Eldrazi in Historic should be nerfed
Nerf Eldrazi in Historic
Wizards of the Coast repeatedly talked about how they try to "cure" Historic in three ways:
1) keeping fast mana out of the format;
2) limiting land hate;
3) not permitting free spells in historic.
Well, Eldrazi decks explicitly broke the first two points:
1) They have access to 2 different "sol lands", Eldrazi Temple and Ugin's Labyrinth, which allow them (and only them) to access free mana in the first turns to speed up their game plan;
2) They have Sowing Mycospaw (a card banned in legacy) to ramp themselves (and only them), looking for…2 votes -
The blight counters on Ultima, Origin of Oblivion may not be functioning properly.
I put a blight counters on it with Ultima, Origin of Oblivion that I control, and my opponent's Sacred Foundry produced red mana.
My opponent had Marina Vendrell as their commander, no other red mana sources, and was playing a red mana card.1 vote -
Mac version on Steam has stream of w's preventing log-in
I just downloaded the Mac version from the Steam store. When I got to the log in screen, the fields are constantly being filled with the letter 'w'. This continues even if I disconnect and turn off my keyboard. I have tried other inputs including trying to delete the text, highlighting text which immediately gets replaced with more w's, holding shift which still results in lower-case w's, pressing the 'W' key which doesn't stop the extra w's, and typing other characters does insert them in the sequence but is still followed by a series of w's. I have no idea…
1 vote -
Multiple Mirror Room/Fractured Realm cause crash
Several times I have experienced a GreError crash that results in a Draw when I’ve had several Mirror Reslm/Fractured Realm (from Extravagant Replication) fully unlocked and an effect triggers. The latest trigger was five Overlord of the Hauntwoods attacking, and I had four Fractured Realm, which would be five triggers each for a total of 25 triggers. Not a huge number, but the game crashes. It’s probably happened four times.
2 votes -
Fix the ridiculous Algo’s!
The Algorithms used for Shuffle and/or Draw on MTG Arena are worse than ever. It’s becoming unplayable. You can continue to claim ‘randomness’ in the Draw’s encouragement but frankly at this point, I’m more likely to win a Lottery… Twice… on the same **** ticket than see even 3 games of Arena in a row that feel even close to genuine. Yes, it’s possible that I draw 7mana and then Mulligan into 6mana+ 1 Creature/Support but on what planet are you trying to claim that this is actually going to happen… ITS AT LEAST 25% of Games > I’ve played…
2 votes -
Network problem and can't play card + visual bug
During Pick-Two Draft Through the Omenpaths draft, 2-0, in turn 2 i tried to play a phantasmal Vision, the card was selected, internet is normal, but the server bugged and pass my turn / run my clock, after this the screen backed to a 2-0 and search a match, but after search for a match, the game return for the last game in my opp turn 2, without play a phantasmal vision
2 votes -
Suggestion of Some Cards to the Next Anthology
- Haakon, Stromgald Scourge
- Polymorph
- Mass Polymorph
- loryn and coldsnap set knights
- Elemental Incarnations of Loryn
- Oona, Queen of Faries
- Smallpox
- Nameless Inversion
2 votes -
I CAN'T PLAY THE GAME! NETWORK ERROR!
Its the third day in a row! Always network error and "can't load your collection! FIX IT!
7 votes -
fix Bloodthirsty Conquerer bug
It's been months. Fix the bloody Bloodthirsty Conqueror (rules breaking) infinite combo bug.
At this point, if I even see that card in a deck, before it's even played I'm insta-conceding because of this unfixed bug.
After all this time, It's absolutely unacceptable for this to still remain an issue
1 vote -
player attacked into a creature with protection against green and died. fix your game. this is basic bs.
player attacked into a creature with protection against green and died. fix your game. this is basic bs.
Seriously.
Basic magic rules say this creature should not die...But it does....What's the point of the spell if it doesn't do what the text suggests?????1 vote -
Draw recorded as Loss
I ran into a problem while playing draft. I was waiting for a match, but after finding an opponent, the game ended up giving me a tie, which was then counted as a loss on my account. It was a bit frustrating since I was just trying to play a regular match.
17 votes
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