MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10216 results found
-
Did not receive my rewards for Arena Direct Final Fantasy Play Booster box
Hi WoTC,
I had written in to seek assistance multiple times but your customer service representatives had never acknowledged or responded. I won 2 Final Fantasy Play Booster boxes via the Arena Direct event back in July 2025, and have since not heard from you on my reward, nearing half a year later. I wrote in multiple times providing the details and have not heard from you ever. What does it take for a company of your size to look into my request for clarification?
1 vote -
Behaviour change when using advanced seaarch
I just noticed that when you try to filter your deck, for example with "t:creature" now the creature cards show on the bottom, while it used to show them at the top of everything else.
1 vote -
Vault progress from opening TLA Packs
Vault Progress from opening TLA packs is not incrementing correctly.
I crafted full playsets of all the Commons and Uncommons from TLA (The Last Airbender), and I have noticed from opening the past 30 TLA packs, that my Vault progress is always not incrementing enough. It is always somewhere between 0.1% - 0.2% less than it should be. I know it's not much, but it is a bug. It happens nearly every TLA pack I open. I can only say that it is a bug for TLA, because those are the only packs that I have opened of late, but…
1 vote -
Enter the avatar State bug
Hi, I noticed a very strange thing: using the card "Enter the Avatar State" while exiled in combination with Iroh Grand Lotus, it transformed one of my creatures into a 1/2 without activating the lifelink...
1 vote -
Storm of Memories not working properly
So I cast Storm of Memories and I only had one instant in my graveyard. In response my opponent cast Rocky Rebuke to kill one of my creatures. Instead of allowing me to cast my instant for free, the spell fizzled and it did nothing.
1 vote -
Hello. When opening the game, pressing PLAY always opened my Find a Match screen but now it opens Events. How do I change it back, please?
Hello. When opening the game, pressing PLAY always opened my Find a Match screen but now it opens Events. How do I change it back, please?
1 vote -
Sidisi, Regent of the Mire
Sidisi from the new Dragons set is unfunctional. It cost me two games in the last round of a traditional draft, not only making me go negative EV when perfectly possible to win those games if the card functioned correctly. You are unable to sacrifice your creature to return anything at any mana cost. To be honest, I would like a refund of gems, when paying real world money for something, where there are prizes on the line and then only one side of a game is functional is very disappointing.
5 votes -
In matches the hand of cards is cut off so that you can only see the top of the cards. This occured in today’s update. 8/19/25
In matches the hand of cards is cut off so that you can only see the top of the cards. This occured in today’s update. 8/19/25
3 votes -
Achievement
iOS after patch released today, 8/19/25, completed midweek event and it was not recorded on “weekly warrior” achievement.
3 votes -
Perpetually stuck on "retrieving asset manifest"
I've tried all the common solutions:
- Deleting original download folder and reinstalling the game
- Restarting the computer
- Power cycling the router
- Using a VPN
- Connecting to a completely different network
No intervention works, and the game is perpetually stuck on the "retrieving asset manifest" screen.
Every application on my computer functions great except MTGA. In the past when this happened, one of the above solutions worked, but apparently no longer.
2 votes -
Unable to add Arena Anthology cards to decks.
Trying to add mother of runes to my White Brawl deck but it is not visible from the deck build screen. Only the collection manager.
Tested with timeless too and I cannot add the new cards to decks.2 votes -
Full control auto tapper and mana with conditions
Even in full control, the client doesn't differenciate between mana with conditions.
My only red sources were Lotus Cobra and Delighted Halfling, and I wanted to cast Loot the Pathfinder and activate his red ability.
The client would automatically use the red mana from the cobra to cast Loot instead of the one from the Halfling, leaving me with red mana I can't use for the ability.
Full control or disabling auto-tapper didn't help, it would always autospend the wrong colored mana when casting, and let me choose which to use for the colorless cost.
2 votes -
Land ***** is a real problem
Your shuffler is biased and broken. If I hav e no lands in play, I draw no lands. If I have 18 lands in play, I will 10 more straight...and I only have 5 lands in the deck....soooo...not sure how that's happening...but yeah, it is a problem and needs to be fixed....
3 votes -
Daily Quest XP not adding to Weekly Win Rewards XP and Daily Win XP
I just won a game that completed the Daily Quest, which was worth 500 XP; the Weekly Win reward, which was worth 250 XP; and the Daily Win reward, which was worth 25 XP. After the Victory Screen it showed total XP rewards as 275 XP. However, it should have displayed 775 XP. I can't tell if I missed the 500 XP in the mastery bar or if it is just a display issue.
3 votes -
Entire 3.83 GB game download REQUIRED after crash.
Whenever the game crashes on my iPad it logs me out and requires the entire game to be downloaded again.
So annoying when you are in the middle of a limited game.
Before the latest upgrade if it crashed, you would only need to restart the app and wait for it to detect you are waiting and put you into the game you were playing, with minimal issues.
Is there anything I can do to avoid this issue?
5 votes -
Issue with cards that have "A deck can have any number of cards named *blank*"
This last update has broken all my brawl decks with Hare Apparent, Dragon's Approach, s l i m e(because its censored without the spaces for some reason) Against Humanity, and Rat Colony, stating that "This deck contains too many copies of a card" despite the fact that it is their entire gimmick.
4 votes -
Brawl not working on mobile
It’s been well over a month of Brawl fully not working in iOS. I can’t even get a game started, it just sits in “waiting for opponent”, meanwhile I can hear my opponent getting started in a game I can’t participate in.
3 votes -
Cheater Spotted: 3 mana with Mox Amber
My opponent was able to use Mox Amber to tap for 3 mana. This seems like an exploit because they were aware of it and strategizing around it. For example, Kellan here shouldn’t be able to level up all the way, but my opponent is aggressively attacking knowing they can exploit their Mox Amber for extra mana.
2 votes -
Play-in connection
While I was challenging in the play-in, I lost twice in a row in the arena due to disconnects. There were no particular issues with the internet connection.
1 vote -
freeze
Game stalled during match, does not end the match, does not allow anything.
2 votes
- Don't see your idea?