MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10216 results found
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insufficient times during combo turns
Do the courtesy of banning commanders in brawl that can not win because there is insufficient times to click through everything, or simply add more time to the timer on combo turns.
1 vote -
I had cards in exile that should have been able to be played. But they weren’t. I had 7 mana and it would have cost something like 3-4
I had plenty of mana and had cards that were exiled per air bending. I was not allowed to play those cards when it mattered most
1 vote -
Premier Draft TLA Pack 1 missing from logs
The logs during Premier Draft TLA are missing the cards for Pack 1. This affects 17Lands and possibly other plugins.
Note there is no "SelfPick":1,"SelfPack":1,"PackCards" line in the log:
[9667] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"EventLanding","toSceneName":"TableDraftQueue","initiator":"System","context":"Entering table draft queue: TLAPremierDraft"}
[13031] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"TableDraftQueue","toSceneName":"Draft","initiator":"System","context":"HumanDraft"}
[13046] Attempting to get IEmoteDataProvider through static instance of WrapperController. Consider injecting dependency rather than doing this.
[14005] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"bc792104-6da3-4318-b120-7f6a3ad0f2a9","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97520],\"Pack\":1,\"Pick\":1}"}
[14010] [UnityCrossThreadLogger]12/9/2025 2:59:33 PM
<== EventPlayerDraftMakePick(bc792104-6da3-4318-b120-7f6a3ad0f2a9)
{"IsPickSuccessful":true}
[14010] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":2,"SelfPack":1,"PackCards":"97467,97376,97315,97400,97298,97530,97330,97529,97504,97486,97288,97398,97550"}
[15807] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"82e801ac-0876-43d4-9358-fed1fec5604a","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97504],\"Pack\":1,\"Pick\":2}"}
[15812] [UnityCrossThreadLogger]12/9/2025 3:00:15 PM
<== EventPlayerDraftMakePick(82e801ac-0876-43d4-9358-fed1fec5604a)
{"IsPickSuccessful":true}
[18531] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":3,"SelfPack":1,"PackCards":"97535,97357,97497,97365,97410,97376,97538,97472,97386,97479,97415,97566"}
[19666] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"8c7ca07f-d955-4952-89e5-7cd04ee6ddf5","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97357],\"Pack\":1,\"Pick\":3}"}
[19670] [UnityCrossThreadLogger]12/9/2025 3:01:34 PM
<== EventPlayerDraftMakePick(8c7ca07f-d955-4952-89e5-7cd04ee6ddf5)
{"IsPickSuccessful":true}1 vote -
please get alchemy out of Timeless
i'm pretty sure i speak for everyone playing timeless. Please for the love of god, seperate timeless from alchemy.
please and thank you1 vote -
Reversed filter order
After drafting, I usually type "t:cr" in the search bar to filter my deck and see creatures vs noncreatures. This last patch reversed the order they show up in. Usually the creatures are above non creatures, but now they are below them. Not a big deal, just a change that I'm not sure was intended.
1 vote -
Protection from Red
I've had issues with Protection from Red. I've used 2 different times in my deck in which then had a Red Instant or Socery Card destory my creature any way as if it does not even have Protection from Red. I don't know why unless it is a bug. I thought Protection from "X" Color ment it has basically Hexproof/ Indestructible against "X" Color! I had multiple creatures then Poof! ALL DEAD.
1 vote -
Loading screen looping on iOS, cannot play the game
Only when I play on iOS, any time I queue for a game, the loading screen goes on ad infinitum (literally hours if I let it) after showing ‘waiting for opponent’
I am completely unable to queue on the platform, despite having full access to the store, my decks, profile, etc
I have tried the repair game files button to no avail1 vote -
Why do banned cards show up in legal cards to be crafted?
If you select standard, it shows cards to craft that are banned in standard. Furthermore even more egregious if you select standard and format legal, it still show banned cards, which spoiler alert are not standard legal.
1 vote -
BO3でサイドボードが一部しか表示されない
サイドボードを15枚設定しているのに、BO3のサイドボード入れ替え画面で6枚しか表示されない。
ゲームをまともにプレイできない致命的なバグなので早急に原因調査と改善をしてください。1 vote -
First strike major issue
Two big issues. First dont make it so difficult to report a fundamental issue to the game. This shoukd not be as hard as filing freaking taxes. 2nd why is a creature with only first strike dealing two instances of damage. Double strike and first strike are not the same thing. Yet I just had a creature with 7 power and only 1st strike kill a 12 toughness creature that should not happen. If you are going to allow basic gameplay to get messed up that badly I don't even know what to say to that lack of care and…
1 vote -
Crash
My game crashes frequently. This started some time in the last 7 days. The majority of the crashes happen right when a match is found. Not a huge issue as I can open the game again and get back into the match mostly. But recently it crashed then signed me out in the middle of a ranked draft match two separate matches which caused me to time out and lose and ultimately lose my draft run.
1 vote -
stuck
While playing, unable to block or attack and forcing me to timeout and discard cards, unable to do anything.
1 vote -
Vintage Cube
Return Powered cube to arena
1 vote -
Edge of Eternities has ruined Brawl, put in a banlist for these outrageous lands PLEASE
Brawl has been nothing but Simic garbage since EoE release, I've played Tatyova after Tatyova deck and their play pattern is so boring and predictable that it's unfun to play against. Thanks :)
1 vote -
IRGENT BIG BUG ! over and over again connection error : An Error occured, please restart
had a disconection and now i can't reconnect i have this message over and over again even after restarting game.
log from player.log file attached
thx to handle this !!! it's not normal !
3 votes -
reporting a bug/potential cheater
had 6 mana with kogla and yidaro, some reason game wouldn't allow me to use two of my mana to play him as a creature only allowed me to use 4 mana for his ability and oppenent drew absolute perfect hand.
2 votes -
Quick draft quest not working
Hello, the quick draft quest isn’t working. I have played two quick draft matches and the quest isn’t progressing. I have used the ‘repair game file’ and reinstalled the app but it still won’t progress. Could you fix this for me please. Thank you
3 votes -
Achievement Bugged
I used about 30 mythic rare wildcards to complete my set of Tarkir Dragonstrom but I don't get the Set Completionist 2 Reward. I would not have spend these wild cards if it wasn't for the achievement. I would like the wildcards back or any form of compensation. In the files are screen shots of my set completion and the missing achievement.
6 votes -
slow
Whenever I try to do anything at all, including clicking the PLAY button, everything slows to a crawl--to the point I was able to take a screenshot mid-animation of the PLAY menu coming in--I'm unable to click any buttons, and my CPU fan turns to screaming turbo mode.
4 votes -
running slow, not letting me play
I am able to get to the main menu. However, whenever I try to do literally anything at all, even bring up the PLAY menu, everything slows to a crawl, my CPU fan goes to screaming turbo mode, and I'm unable to click any buttons. It's so slow that I was able to capture the menu mid-animation.
4 votes
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