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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10220 results found

  1. Server bugged kicked me out of the game

    Server bugged kicked me out of the game, got the "waiting for the server" then got kicked out of the game, at first it didn't show as a loss. But when I finished my second game then cout the error as a loss.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. MTGA.exe is not responding

    The game opens normally, but when I hover over the daily missions or enter the deck builder, the game crashes and the message appears:

    MTGA.exe is not responding

    I tried deleting the game and reinstalling it in several ways, but I didn't get any results.
    I've also updated my drivers and tried the solutions mentioned in the known issues.

    21 votes

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  3. Quistis unable to choose fate of the sun-cryst bug

    I used Quistis to copy Fate of the Sun-cryst in a critical moment in game 5, and it selected another spell instead - The crystal's chosen.

    Please review the logs for confirmation - Given the stakes of this tournament, this is extremely frustrating.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Final Fantasy Full Art lands

    The full art basic lands for Final Fantasy aren't available in the store anymore after I redeem a Starter Kit code. As you can see in the images, only the swamps and islands appear in all land styles, the others do not and do not appear in the store to buy them. I would love to have all these lands in my collection, please if you could see a possible solution to this apparent bug

    Thank you!

    2 votes

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  5. Malevolent Hermit, Unstoppable Slasher Mistranslation

    -Malevolent Hermit- (악의에 찬 은둔자)

    그 주문의 조종자가 {U}를 지불하지 않으면 (X)

    그 주문의 조종자가 {3}을 지불하지 않으면 (O)

    -Unstoppable Slasher- (막을 수 없는 절단자)

    소유자의 조종하에 전장으로 되돌린다 (X)

    소유자의 조종하에 탭된 채로 전장으로 되돌린다 (O)

    5 votes

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  6. sunbird's invocation just isn't working

    Sunbird's invocation won't do anything. It will ask you if you want to resolve the trigger, and when you say yes, it just counters the trigger. It doesn't even show you the cards you can choose from; it just reveals the top card of your library. This is annoying as **** when my deck is built around that card.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Bug/Product Suggestion

    "Invasion of Alara" card no longer let's you cast a mana value 4 or less card after cascading.
    No card options appear and only the "resolve" option is available so you can only choose a card to go to your hand.
    Before this happened I was allowed to select one of the 2 cascaded cards to cast them into the battlefield and the one I didnt choose would go to my hand. Now I can only choose one card and that only goes to my hand I can't select one to enter battlefield right away.
    I am on mobile, samsung…

    1 vote

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  8. Purchased deck not available in Deck Builder Tab

    i, thank you for your time and for all the enjoyment you've brought me through your game. I have only recently gotten back into magic and im loving it like I did when I was a kid in the early 2000s. I purchased the physical edge of eternities commander deck and I loved playing it on spelltable as well as in person with my brother, leading me to want to buy it to play on arena. I did so, and it showed that I claimed the deck after purchasing but I cant see it in my decks, if you could…

    2 votes

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  9. game doesn't gain life for opponent if that 9999 cactus card has lifelink

    opponent had that 9999 cactus card with lifelink. after successful defense, i played a land with gain life and game didn't register the gain life.

    i have screen grab of gameplay but it's too large for uoload

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. countdown appears on events when it shouldn't

    Y'all are crying wolf!

    At least once per set cycle, a countdown appears on the homescreen link to various events. The ones I'm concerned about are Limited events.

    The important thing here is that for some reason, this countdown is fake. It says "Signup ends in xx:xx:xx", but when the timer ends it doesn't do anything! My decks are still there.

    So, when it actually comes time for an event to end, as it did yesterday, I don't think I actually have to finish up - because before, the timer rolled over and did nothing.

    Can I at least get…

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  12. Rise of the dark realms

    GuelleGustav casted Rise of the dark realms with only 8 mana...how is it possible?! Can some one explaine...!!! It is a 9 mana spell...

    And the game before I didnt take a prt sc, a player cast massacre wurm with 2 black lands and 3 others when you need 3 black lands more 3 other lands...

    Some can explain...please...thanks, or the game is just rigged and full of cheaters...

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Cast Burst Lightning at opponent’s Ouroboroid with Ojer Axonil in play, only does 2 damage instead of 4.

    As described in title. Burst Lightning should have done 4 damage instead of 2.

    Can’t capture log as well this self described mobile game has limited functionality on ‘mobile’ devices like an m4 iPad.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. game froze, then kicked me back to the "play draft" screen. I tried clicking play to get back into the game, got a loss

    game froze, then kicked me back to the "play draft" screen. I tried clicking play to get back into the game, after 40 seconds I got a game loss.
    Nothing I could do. My internet was fine. I just got a game loss for absolutely nothing.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Product Suggestion

    ftlog can we please ban Authority of the consuls -- every single white deck has it and it is OP, Deep-Cavern Bat -- same reason. should be rare at least, but every single deck has it - get to see hand, steal a card. flies and lifelink - insane for an uncommon. There needs to be a better way to get rid of cards that are played in 99% of the decks faster.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Earthbend Death Trigger priority incorrect

    When an opponents Earthbent creature dies, my timer immediately begins running, before I have the opportunity to allow resolution. This could be used to unfairly gain a timing advantage.
    Please investigate adding additional time between death trigger of a player's land creature and their opponents time being counted. It could be solved with less than two seconds being provided before priority is considered passed.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Draft deckbuilding bug

    Using iOS when building a deck after drafting. Click button to view deck stats, then you can’t return to deckbuilding. Pushing the back button takes you to the Name Deck interface. This has happened in my last 2 drafts on iOS

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Katara watertribe’s hope free activations?

    Playing on PC.
    My opponent cast Yue then attacked with Katara. 3 lands, 3 creatures, and trainings ground for 2, I figure the most damage possible was 8.
    Opponent activated Katara for 7 and wasn’t required to tap anything, so then they activated again for 20, and had to tap 2 lands and suddenly Katara was swinging for lethal.

    I can’t see anything that allows the free or discount of 18 activation.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Lilah Crash

    Whenever I get a trigger off of Lilah, my entire game crashes on the Android version and kicks me out the app. I haven't been able to play my Prowess deck since the update :(

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game crashing

    Game keeps crashing when I go to cosmetics in the store. Please help me. I’ve force closed, turned iPhone 12 off and on and I have uninstalled and reinstalled twice and this is still happening.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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