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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10226 results found

  1. Ultimecia

    Lost a final match of a draft event due to Ultimecia not transforming with all available mana. Very frustrating!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Extremely Rigged part 2

    I will add everyday the situations I see that are near impossible that happen in real life.

    This time is 9 mana cards for 4 playable cards.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Anafenza Support Mechanic Not Working with ties

    Anafenza, Kin-Tree Spirit or possibly the "support" mechanic in general is currently bugged where the "support" ability will not provide a +1/+1 counter if you have a tie for creatures you control with least toughness.

    I've lost a couple matches due to this bug...

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Win not recorded in Premier Draft

    I just won a game of Aetherdrift premiere draft, and won. The opponent conceded around the time i moved to combat.

    Afterwards, the MTGA client said "failed to update data"

    It forced me to reconnect, and I do not have a win registered in the event.

    This persist acoss restarts.

    Have i been cheated?!

    This happened at around 10:30pm pst, 3 March 2025.

    please refund

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Achievements not being recognized.

    I played a game where I should have received four achievements, mill-licious, down but not out, keyword soup, and going ultimate, I did not get credit for any of them. I am playing on a PC windows 11.

    5 votes

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  6. Agatha's Soul Cauldron

    I acquired the card Agatha's Soul Cauldron, but it didn’t work as expected. During my last ranked match, I exiled a creature with flying and another with lifelink. I placed a +1/+1 counter on my creature, but it didn’t gain any of those abilities. The card simply didn’t apply the effect as described.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. attacking creature destroys aetherspack while equipped

    Doors of Durin put a ghalta into play attacking an equipped aetherspark

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. BO3 sideboard BUG

    I cant play BO3 because sideboard is broken. I cant see all my 15 cards there and managed them. As you see on screenshot - it also 8 cards in sideboard and i cant play normally. Please help... Iam very disrupting :((((

    48 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Packs not counted

    I bought six packs of the most recent set and they’re not showing on my little counter that I’ve bought them, it only shows that I have only one pack bought

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  10. Cunning Azurescale shuffles the deck (and should not)

    The Seek ability of Cunning Azurescale // Diving Dive shuffles the deck, but Seek is not supposed to do this. Please fix.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Android freezes when Prowess is triggered

    Played on Android phone. Since last update game freezes when Otter with prowess triggers and that trigger is next in line on the stack.
    Then I have to quit and restart the app to continue the game
    Played several games and keeps happening when this prowess triggers

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Room cards cause android to crash

    Trying to look at room cards on Android causes the game to crash. Tested it out multiple times we and it doesnt seem to matter what specific room card it is. Fix your jank client please.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Draft Match ended after trying to reconnect

    My stats in pick 2 Draft were 3-1 in my 5th match the server lost connection and quickly after I clicked reconnect it went back to the Draft Screen and all I could do was claim my rewards, so the match was lost. This was the second time I experienced this issue, the first time was in Arena Cube a week ago. Normally I should have time to reconnect an reenter the match.

    1 vote

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  14. Cheering Crowd didn't activate Dollmaker's Shop

    Make it trigger as intended when attacking with a non-toy creature. I lost the game due to this.

    1 vote

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  15. Thassas oracle bug

    MTG arena, On turn 3 or 4, player plays Thassa's oracle and instantly won the game. Player did not have less than X devotion to blue cards in their library (had a devotion to blue of like 3 or something). When the game ended it showed the player had 91 cards in their hand, but no cards they played would have enabled them to have 91 cards in their hand and basically 0 in their library.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. funky draft pick system - forced to 2x select or select nothing?

    I just had a disaster of a draft because I used a token to try and play the non 2x pick version of the new set only to not know what the **** was happening and then after closing and opening a few times. i caught on to the new double pick system after a while and realized i couldnt just not play it - Arena doesnt even give us prized events like moto but now i have to deal with these weird things too? instant resigning this draft and just not drafting this set until a normal mode comes.…

    1 vote

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  17. Opponent, in Omniscience draft kept playing Sorcerer's Scheme targetint a Sorcerer's Scheme with a Shantotto in play and that generated inf

    Opponent, in Omniscience draft kept playing Sorcerer's Scheme targetint a Sorcerer's Scheme with a Shantotto in play and that generated infinite mana somehow.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Not getting mastery pass reward - twice!-FF

    I should get a reward of a card after level 50. I just completed a level and got no reward. This happened to me once before. I just let it go. Now it happened again. So I wanted to report it. Completing a level is hard and a promised reward should be given.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  19. Insidious Roots Bug under Tishana's Tidebinder

    I faced a bug, where i got Insidious Roots trigger I shouldn't got.

    My Opponent countered my first Insidous Roots trigger with his Thishanas Tidebinder and it worked properly the first few turns, meaning i didn't got any roots trigger (allthough I can not remember if a creature left my GY during this time). During this time the Tidebinder was always untapped. A few turns later he decided to attack with his Tidebinder (wich i did not block), so it was tapped in my turn. In my following turn i played a second copy of Insidious Roots. Then I exiled…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. [[Case of the Lost Witness]] + [[Ephemerate]] Incorrect rules interactions

    Hello Rules-engine team,

    I belive I encountered a gameplay bug (incorrect rules interaction) while playing arena cube when I attempted to [[Ephemerate]] a [[Fblthp, the Lost]] conjured by [[Case of the Lost Witness]]. Some more observations (log file too big to attach):

    • the spell was put on the stack, but seems to have not fully resolved since the Rebound reminder box didn't get created.
    • the conjured Fblthp did not get put in my hand
    • the ephemerate did go to my graveyard

    This was on PC client.

    Hope this helps spot an issue, and is not me wasting someones time because…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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