MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3307 results found
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Cannot purchase rare wildcards
For a month now I have been unable to purchase rare wildcards. It says "you already purchased this item" and after you exit out, duplicate transaction
6 votes -
Ban Bloodthristy conqueror from ranked
Blood Thirsty Conqueror makes ranked feel awful as it is 1 half of the easiest 1 2 combo that ruins a match as there is no counter to it during the opponents turn.
it cheapens any actual deckbuilding and ruins the format
3 votes -
Constant Disconnection
The game has been disconnecting constantly again. Please help to fix this bug/problem as the gameplay experience is being affected severely.
5 votes -
I CALL ******** ONCE AGAIN
40 CARDS 17 LANDS PAID EVENT
I QUIT WHEN I DREW MY 15TH LAND CARD MIND I CASTED "ADD 2 TAPPED" SPECIFICALLY TO DRAIN THE MANA DOWN 👇 TO THREE LEFTGUESS WHAT THE NEXT CARD IS I DRAW "MANA"
I SEE A PATTERN YOUR ALGORITHM IS ANYTHING OTHER THAN RANDOM AS IT SHOULD BE CONSIDERING YOU CHARGE MONEY TO PARTICIPATE IN EVENTS.
THERE IS NO SUCH THING AS AN ARENA CHAMPION 🏆 TILL YOU LEAVE THE GAME TO THE PLAYERS AND STOP STEALING FROM EVERYONE.
YOUR A BUNCH IF JACKLES AND HACKS YOU SHOULD ALL BE IN JAIL FOR…
4 votes -
South Wind Avatar Bug
I am furious. I have encountered SO many problems with TMNT drafts I'm sick of it.
Now I lost because of a bug. South Wind Avatar did not gain me life when other creatures died and I lost a game.
3 votes -
starter decks missing
Dual color starter decks missing from new account
3 votes -
ZOMBIFY
Zombify didn't trigger Repartee on Melancholic Poet
2 votes -
Collection screen won't hide collected card when selected
When unchecking the "collected" option when trying to craft cards, the collected cards are not hidden, and the "collected" box has turned itself back on
1 vote -
Asset Error Detected
Of course, as per usual(what else would anybody expect from WoTC and Hasbro?), the new update screwed things up and made the app unusable. Every time I open or restart the app I get hit with a loop of "ASSET ERROR DETECTED, Arena will relaunch to verify asset contents." leading to the app restarting and then hitting me with the exact same message. How incompetent do y'all have to be, or how little does WoTC/Hasbro have to care, for y'all to ***** things up with basically every single update for a freaking card game app? This is just plain pathetic.
4 votes -
BRAWL MATCHMAKING IS GARBAGE
Maybe have some kind of matchmaking for brawl. I have 29 basics in my deck and my opponents have off color fetches, optimized mana bases with 2 mana accelerants, Akroma's will, I got EMRAKUL THE AEONS TORN'd on like turn 7. Played 4 games and got absolutely stomped in all of them. My oponents have actual interaction like path to exile and I have abrade because it came in starter decks. My deck is legit worse than most precons because I had to pick from what I had lying around from zendikar rising standard. This isn't fun. I'm not spending…
3 votes -
Crashing
Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.
4 votes -
Can't add card from draft pool to deck
I drafted a Renata in the "march of the machine: the aftermath" draft. Card is not in my deck, sitting in my side board. I can't add it to my deck, no matter how many times I try to click it or drag it to my deck.
3 votes -
trigger delay when timer active... and when inactive faster triggers
when i have a stack of triggers resolving they resolve faster when the timer is not running (i.e.. before/after timeout ).
It's infuriating to watch my 4 timers run out after I cast a single raise the past to get back 12 or 13 creatures then watch as those triggers resolve 2x faster with out the timer running down. Also getting basically a GRV (forced timeout) after what is for all purposes properly playing the game is dumb. alot of users are having this timer issue I hope to see it resolved soon!!!4 votes -
Putrid pals/sally pride bugge
Putrid pals entered as a 5/5 a was equipped with novel nunchuku making it a 6/6 trample. I blocked with 3x 2/2 sally pride tokens and my life total went from 6 to 0. Game over
2 votes -
Bug in selecting blockers
How to report a bug
1. Give us the steps to reproduce the bug
I clicked on the button next step which would be select blockers, what happened is that step got skipped cause I had not the right blockers in place at that moment though... with an instant speed spell I could get a 2nd blocker to block a menace unit. To me it is strange that this cannot be done in the select blocker phase. This had quite some impact on the game as now I wasted a spell (I thought I was still in the select blocker…4 votes -
Missing card from Pizza Bundle
I purchased the Pizza Bundle but did not get a Dark Ritual.
2 votes -
"Play" button not appearing in Secrets of Strixhaven Sealed
As per the screenshot, the "Play" button is not appearing on-screen in Sealed Secrets of Strixhaven - I can't actually start the Sealed event
3 votes -
Original Rootha avatar has been replaced
Hi Arena team,
I noticed that my original Rootha avatar from STX has been replaced by the new version from SOS that's available in the shop now (which I don't own). Please return the original Rootha avatar, thanks.
3 votes -
Tazri, Beacon of Hope Softlock
- Activating Tazri, Beacon of Hope's Activated Ability
- PC
- The game tries to present five color options when there should only be four. In addition, it asks you to surveil (this is not what the ability does).
- It should allow you to look at cards from the top of your library.
3 votes -
Make land draws feel more fair by reducing extreme mana *****/flood
MTG Arena already has Best-of-One opening hand smoothing, which helps avoid some non-games. But many games are still decided by extreme mana ***** or mana flood after the opening hand.
Suggestion:
Please consider adding light mana smoothing as a normal mechanic for ladder and regular play.It should not guarantee perfect draws or remove variance. Players should still be punished for playing too few lands, too many colors, or a bad mana base. The goal is only to reduce the most extreme patterns, such as drawing only lands for many turns or missing lands for too long after keeping a…
3 votes
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