MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10222 results found
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Timer
When a player is active and casting
Spells or using abilities the timer shouldn’t count down. I was playing and hit a good combo and it timed out. How is that fair play.1 vote -
cosmogoyf
my cosmogoyf's p/t were 13/14 but my exile contained 26 cards and graveyard did 13 cards. I couldn't check damage it would deal because it had been instantly killed by my opponent but it seemed to be a wrong display of P/T.
1 vote -
Bug - arena fail to reconnect
It makes no sense I click the capture log button but there is no way to actually post it. This is a very repeatable but I. Every platform I have ever played on after playing on multiple phones, with or without mobile data wifi or any other connection.
ANY time the game disconnects you, the only way to reconnect is to instantly identify you are disconnected and manually force close because the reconnecter is broken and takes to long. Even if you force close if you are not fast enough the game will say ... Attempting to reconnect and then…
1 vote -
Not able to play at all
The app doesn't work at all, it gets stuck on "requesting format data"
1 vote -
"Well of Lost Dreams" keeps asking if I want to pay mana when I have no mana left
"Well Of Lost Dreams" keeps asking me if I want to pay mana when I have none that could be paid. Most cards are smart about detecting this, but this one seems to slip thru the cracks. It's especially bad with token engine decks. Thank you.
1 vote -
Card stayed on the stack
I was running low on time and activated "Narset's Rebuke" during Combat and was attempting to then play "Alesha's Legacy" when I did so, it stayed on top of the stack and the rest of the turn proceeded. Going into my opponents following turn and my next turn it was still visibly on the stack. I click on it and it spends it as if I casted it without letting me undo or take it back. This resulted in me losing the game and getting my third loss in the Draft Event. This is ridiculous.
3 votes -
Leyline of sanctity not protecting against permanents
With Leyline of Sanctity in play (and also Omniscience if that matters), opponent's Magebane Lizard and Roiling Vortex were still damaging me via their triggered abilities each time I casted a spell. Was a ranked mythic match :( . Logs will not upload and they are < 40000kb. Only other nonland permanents in play were hopeless nightmare and monastery swiftspear.
1 vote -
Unable to add cards to sideboard
Unable to create a sideboard for my brawl deck with Karn, the Great Creator on mobile (Android). I get the notification on mobile that Karn allows me to access the board, but it doesn't give me any option to add cards to it or even access it.
2 votes -
Arena Direct Loss Count Bug
Winning became losing in Arena Direct
2 votes -
Quick Draft not detected
Hello! I'm a very new player, so apologies in advance if this is a known issue/something that will fix itself eventually/not the right place to report it/etc, but I have been having some issues with these beginner quest things that new players get, indicated in the main menu by a blue diamond icon. When you click this icon, it's supposed to take you to the event where you're supposed to complete the quest or otherwise progress it. A week ago from now, one of these beginner quests showed up and told me to "Complete 3 Quick Draft matches". It was…
2 votes -
Splash Portal bug
My opponent played a card on turn 2 that allowed him to manifest dread, which was face down. On turn 3 he played Splash Portal which allowed him to exile the card he had selected for manifest dread and return it to the battlefield, but it allowed him to return it face up without having to pay the cost required by manifest dread. So turn 3 he had 11/11 Darksteel Colossus without paying the mana cost to turn it face up. A bit unfair.
0 votes -
Unable to assign damage
Using a Tom Bombadil deck, had Hunters Talent at level 2 and Inkeepers talent at level 3. Swung with a 12/12 Tom, he blocked me and used an instant to prevent creature damage. I was then unable to assign damage even though I had trample.
1 vote -
I didn't receive the gold multiple times that I was meant to be awarded for winning in the standard queue.
Every time i won 275 gold and a mystery card, the gold wasn't added to my account
1 vote -
FF set reprints do not count as FF cards
A great deal of difficulty and frustration finding reprint cards from the FF set in MTGA was compounded by the FF Midweek Brawl that I was deck building for, when I realised your game doesn't treat these as cards from that set.
I was attempting to build a deck for this event using my favourite character, Yuffie, as commander but MTGA sees this as another card and not a FF set card. The card is not banned and she is constructive in the deck but cannot be used as the commander because she is not seen as being part of…
2 votes -
A few suggestions: Card-Style Viewer, Better Bot-Play, Apparently boring Meta-Games, Pity-Prices & Accumulative Login-Reward
Card-Style Viewer:
I bought some card styles with the ingame gold currency and the blue orbs from the mastery and I didn't pay attention, so I missed the detail that it was just cosmetics. I then tried to add those “cards” to a deck and couldn't find them in my collection, for them being just cosmetics… Which was disappointing. :(
Without the actual cards included, those style purchases are basically useless in my opinion and I don't understand why you (WOC/MTGA) would make it this way.Anyways, there seems to be no way to see which cosmetics have been unlocked.…
2 votes -
Random Shuffler
I was playing Arena today, I play and enjoy the game A LOT. I mean no disrespect by this post I just would like an explanation.
So I usually just play historic casual matches. But lately (past week or two) Ive been getting into games where the opponent concedes immediately, or they are AFK and the timer forces them to concede. Like 9/10 they would concede before the first card is even played.
So I decided to try ranked, to see if there was less of that going on.
(I play life gain mainly. Its a 60 card custom deck…
12 votes -
Nature's Rhythm doesn't find Grist, the Hunger Tide
I've a bug to report. Playing Brawl on my Steam Deck. My Commander is Glarb. I played Nature's Rhythm for 3. My Grist is in my library, but for some reason it isn't a legal target.
I'm playing on my Steam
1 vote -
Acerak Bug
While playing against Acerak combo, my opponent spammed Acerak without a payoff until they roped out. Not sure what 'auto-pass' does cause I had to infini-tap 'resolve'through two extensions...
Opponent passes, I take my turn and pass, then they infini-spam Acerak again, but now MY rope burns uncontrollably while I'm spamming 'resolve' because auto-pase does nothing. WTF?Fix this please
1 vote -
interaction Ulamog, the Defiler/Alrund's Epiphany
i put " Ulamog, the Defiler " from my hand onto to battlefield with "Thran Temporal Gateway" meanwhile my opponent had 3
Alrund's Epiphany in exile withforetell .
My ulamog had 0 counter on it meanwhile he was supposed to have 71 vote -
Could not select creature to sacrifice
I could not select my creature to sacrifice it just kept showing the lands it had exiled every time I clicked on it. Also, the cards in my hand always show up lower than they should be. I have to flip my screen every time to make it normal again.
1 vote
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