MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Galvanize not doing 5 damage after second card draw
I draw my first card during my turn
Then play OPT (which allows me to scry 1 and draw a card.
This is my second card draw this turn.
I then play Galvanize. But it only hits for 3 damage, not 5. But the requirement to make it do 5 damage has been met.
This is a bug.This is reproduceable on PC and Android version.
1 vote -
Crashing on iOS
I’m on iOS, iPhone 15pro. There was an iOS update yesterday and sense then the game has started to crash when loading into a match,it’s also making any ongoing audio stutter and distort.
1 vote -
just stop emailing me back if your going to repeat yourself be wrong and ignore the issues
you customer service is dumb, im done just stop emailing me back, its not an issue with my connection or tech your just ignoring the problems and doing nithing, i will continue ti post everytime i have an issue, just stop recontacting me with worthless information. your tech support is trash and if the same coypke csr respond like bits one more time im blocking your emails.
1 vote -
Game crashes
Magic the Gathering Arena keeps crashing on mobile device, while I am in the middle of matches. This happens often, causing me to forfeit matches and events. Please update MtGA for mobile platforms so it doesn’t keep crashing
1 vote -
Tutorial is skipped without my permission
When I first downloaded the game, blue flame thanked me for defeating the dragon and gave me some decks. Trying to replay the tutorial leads to the same result. Attempting to repair the files did not help.
1 vote -
Opponent timed out but I lost
Opponent timed out but I lost. Opponent was Aharmlessbeetle. Using an angel deck and was out of cards in their hand. Also why am I ranking down? Your info says once I gain a rank I can’t lose it before the end of the season but I am repeatedly losing my rank. Also, your website is glitching and when I try to report bugs it won’t let me sign in or post a bug, just search for similar topics. I kept refreshing about 10 times and got lucky this time I guess. I am on iOS
1 vote -
Worst Match ups…
There is absolutely no reason for me to get matched up vs my worst match ups 90% of the time….like cmon it’s getting ridiculously bad…how am I suppose to play the game when this is happening? I’m not a pro by any means nor am I a good player I’m avg maybe above at best but I consistently make mythic in ranked. This 50% is ********.
1 vote -
BUG: Did not recieve quest reward for doing 3 matches in Quick Draft
I did a Quick Draft today after the quest for doing 3 Quick Draft matches appeared and won 3 times and lost 3 times, and did not receive any credit for the quest that gives 1000 gold and requires me to complete 3 Quick Draft matches. Attached is the log file.
1 vote -
750 xp challenge only awarded 500 xp but awarded 750 gold
As the title says, I was supposed to get 750 xp for completing the challenge but only got 500 xp. I was at 250 and now am at 775 (500 + 25). Log file attached.
2 votes -
Game loss due to dropped connection
Dropped connection kicked from draft game with no way to reenter. resulted in game loss. Has now happened twice on 2 days in a row. These events cost real world money, and being able to maximize play is contingent on not losing. Being handed an undeserved loss when the game drops connection (am on wifi and with phone service back up) is unacceptable.
2 votes -
Returned rabbits are triggering as though they are already on the battlefield huge bug
Really you have so many bugs its not funny but this is bad
1 vote -
Job select allowed me to attach equipment to another creature.
I was playing last night and I had the green legend that makes a frog every time a token enters. Then I cast a job select card, which created a frog. The attach trigger on my job select card let me choose to attach it to the frog or the hero token. My understanding is that it should auto equip to the hero instead of allowing me to choose.
1 vote -
Squall, SeeD Mercenary Double Strike Not Working
Playing on PC. While having Squall, SeeD Mercenary out and solo attacking with Cecil, Redeemed Paladin it shows him get the double strike ability but he only hits once. Has happened multiple times and with other creatures as well.
1 vote -
Sephiroth gains opponent 2 life when controlled by non-owner
Sephiroth, Fabled SOLIDER does not appear to be working as intended. When I reanimated my opponent's Sephiroth with Ardyn, the Usurper, its triggers did not cause my opponent to lose 1 life and for me to gain 1 life. Instead, my opponent just gained 2 life in each instance and my life total stayed the same. I only have my 17 lands details of my final game.
https://www.17lands.com/history/5d917d8c8fe240d9be8ca320a679f428/3/0/299
The activity in question happened on my turns 10 and 11
Thanks!
Brett
1 vote -
2 votes
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Make everything on the bonus sheet playable in standard
Why even put this stuff into the set if you're not going to let people run it? I pulled it in a pack for standard legal cards, therefore they should be standard legal cards.
1 vote -
relm's sketching bug
playing sealed (after waiting an hour+ for the servers to come back up), played Relm's Sketching on turn 4 or 5. game stalled for a while, then spell never resolved. card did not go to graveyard, stayed on the visible stack for remainder of game, which i so wouldn't have lost otherwise.
2 votes -
Liliana Dreahorde general passive ability does not trigger
Although this bug has already been reported ("Liliana dreadhorde general does not trigger card draw when sacrificing zombie token") that description was incomplete. Please consider this an addition to that earlier bug report.
Liliana's passive ability where you draw a card everytime a creature you control dies, no longer triggers at all. Neither when sacrificing a zombie creature token, nor when a nontoken creature dies, whether it be in combat or not.
Regarding the information asked for above:
1: to reproduce the bug, either sacrifice a creature with Liliana's second ability, have one die in combat or otherwise.
2: platform:…1 vote -
Balthier and Fran bug
Balthier and Fran crewing a vehicle and the cost of additional combat being paid, does NOT result in an additional combat step occurring and i lost a match because of this. Currently on android OS.
1 vote -
Stunning The Water Crystal that has been tapped by Stuck in Summoner's Sanctum breaks the game
Repro steps
1 - Cast "The Water Crystal"
2 - Cast "Stuck in Summoner's Sanctum" and tap the Water Crystal Down
3 - Cast Ice Flan and stun the already tapped "The Water Crystal"It puts infinite stun counters on it and then anything after this point goes on the stack and is invisible.
2 votes
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