MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10220 results found
-
Mobile Game crashes every 10-20 seconds
The draft I have been attempting to play is unplayable. I cannot get to three game actions between crashes. When I reconnect the countdown timer is already there.
When I reconnect I see this garbled text (screenshot provided)
I would like my most recent gem purchase refunded
1 vote -
Sunset revelry didn’t creature 2x tokens with Elspeth, Storm’s on battlefield
- Opponent has more creatures than you
- You control Elspeth, Storm’s Wrath
- You cast Sunset Revelry
- Tokens made are meant to be doubled; they are not
1 vote -
Graphics issue with some overlays in rewards screen
I first detected this after coming back to the game after a few years, I got a lot of rewards and while hovering cards with abilities such as Warp and Flying etc, the abilities tile seems to have some opacity issues. Or something like z-index or some graphics bug. Image attached.
1 vote -
performance on macOS is miserable, client is unplayable
once again, the client on macOS is unplayable.
enter a game. 2 turns later everything is slowed down to a crawl. UN F* PLAYABLE.
this has been an issue in the past. it was seemingly fixed around beginning of july (client ran really smooth on the exact same machine).
now since 2 updates its UNPLAYABLE again.question to engineers: what the **** are you doing?! you remove the fix from previous patch? you dont check whether your changes break the entire client? i want to understand…
question to product managers: what the **** are you doing?! if the client does…
1 vote -
In my collection Sanctuary Cat is bugged
When I check the style of the card only the Alchemy one is available (I'm sure I've crafted both) and I can also select it twice
1 vote -
Have cards that make you name a creature type include Sliver on their default list if Thrumming Hivepool is in the deck.
Right now if you have a Thrumming Hivepool or 4 in the deck, playing things like Cavern of Souls or Leyline of Transformation won't include Slivers in their default suggestion list upon playing them - forcing you to type it out every time. In contrast it feels like having a single bird or avatar in a deck will populate those lists with that type. It'd be really great if Arena recognized that someone playing with Thrumming Hivepool probably cares about Slivers (which are repeatedly listed and interacted with in the card text) and would want that as a quick option.
1 vote -
Have cards that make you name a creature type include Sliver on their default list if Thrumming Hivepool is in the deck.
Right now if you have a Thrumming Hivepool or 4 in the deck, playing things like Cavern of Souls or Leyline of Transformation won't include Slivers in their default suggestion list upon playing them - forcing you to type it out every time. In contrast it feels like having a single bird or avatar in a deck will populate those lists with that type. It'd be really great if Arena recognized that someone playing with Thrumming Hivepool probably cares about Slivers (which are repeatedly listed and interacted with in the card text) and would want that as a quick option.
1 vote -
Jump In
Jump In event still glitched. It takes me to a packet select and then redirects me home. I haven't been able to access it for over a month.
1 vote -
Tutorial BUG
Durante o início do jogo, quando chega no 4* oponente, o jogo simplesmente congela, ele pede uma resposta de bloqueio ao ataque do npc, mas as fichas não vão pra campo e você fica travado nessa parte, segue print.
1 vote -
Booted out mid game and server issuse
Was kicked from game after casting a spell, disconnected from Arena client, experienced log wait time to reconnect, experienced server issue when clicking reconnect (clicked 4x), was given a lost in game
1 vote -
seems to be a glitch or a cheat with trapped in the moon
i had trapped in the moon aura enchantment on Valvagoth and some how my opponent was able to put valvagoth back into play with trapped in the moon still attached to it not sure if it is bug or a cheat. captured the log to attach.
1 vote -
Tamiyo, Field Researcher's -2 effect reminder doesn't show which creatures were targeted
The targeting arrows appear briefly, but immediately disappear unless a player gets priority in response, making it difficult to see which creatures were targeted, and hovering the effect reminder box doesn't work.
3 votes -
Mastery Pass Reward (2 Mythic cards) not received
Mastery Pass Reward for level 9 (2 Mythic cards) not received
4 votes -
Everytime i play a planeswalker or a create card transforms into a planeswalker, the app crashes on me playing brawl on an andriod phone
Everytime I cast a planeswalker, or a creature transforms into a planeswalker, my app on my android crashes. When I reload it, it'll take me back to the game but then crash again immediately. It's happened in 3 different games today 3 seperate times on the day.
4 votes -
MTG Arena Cards Freezing Mid-Game
For the last 24 hours, I’m having played cards freeze 1/2 way through the casting and now showing up on the battlefield. I have to close the app, relaunch, and reenter the match. However, it will do it again multiple times where I know a spell of effect is on the battlefield but I can’t see it.
6 votes -
Keep getting disconnected on mobile even with full 5G+ signal. Frequently happening since latest patch.
Keep getting randomly disconnected since last patch on mobile. On top of that I still am unable to rejoin games if disconnected whether to the home screen on mobile or if the app crashes and I immediately reload into the app. It's been months now.
3 votes -
Free loss in quick draft
I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.
2 votes -
Aetherflux Reservoir art style is missing if removed from my deck
PC Client on Windows 10; I have a full-art Aetherflux Reservoir art style in my deck and I cannot view it in my deck builder. If I remove it from my deck, I cannot choose that style again. The only ones it shows, collected or not, are BRO Schematic and the standard version.
3 votes -
game freeze nd client crash all the time since last update. its annoying !!!!
game freeze nd client crash all the time since last update. its annoying !!!!
8 votes -
Got match loss without losing game
Queued up for a game in Historic Metagame Challenge, cancelled the queue and then saw I got game after pressing cancel. I realize that there is a bug that might lead to getting a loss (when cancelling) but I tried to queue up instantly and actually got a new match. When I won that match it said I was done with the event and I had to claim my gems.
2 votes
- Don't see your idea?