MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3176 results found
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Squall, Seed Mercenary alternate art - Bug
I have “Squall, Seed Mercenary” alternative art as my commander in brawl. When I edit the deck the art is appearing, but everytime I play with someone else the default art appears.
2 votes -
perilous snare bug
when i use skyclave apparition to exile opponent's perilous snare, the one perilous snare exciled didn't return to battlefield. who know why
1 vote -
2 votes
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Companions texture Missing
PC,Steam missing texture,on PC and laptop 2 different computers,did repair on PC
Brushwagg3 votes -
Rewards for reaching new ranks!
This game should give a pack of cards or a sleeve skin or something when you reach a new rank for the first time in a new season. I havn't been playing very long, does rank have seasons even? Anyway I just hit diamond for the first time ever and the only reward i got was the lobby screen.... this game seems very stingy with incentivising its players.
Hope this helps!
1 vote -
Ranked matches being auto conceded on my side (not the rope)
Twice this evening the game has Auto-Conceded on me (one on my opponents turn, and once on my turn)
1)Both interactions were mid-trigger abilities hitting the stack
2)There was no delay in play (no rope burndown)
3) There was a lot of interaction and ability triggers
4) both matches had board states which were heavily in my favor (the first one was 2 triggers away from a direct damage to my opponent who was on 1 life)could you advise what will happen with this, as it is really disrupting my ability to have a fair game
(I've omitted the…
2 votes -
Suggestions to improve player experience
Dear Team,
First of all, congratulations on the game. I would like to share a few suggestions that, in my opinion, could further improve the player experience and long-term engagement.
Please find my ideas organized below:
- Permanent rank recognitionAfter each ranked season reset, it would be great if the game kept some form of visual recognition for players who have already reached certain ranks, such as:
Emblems
Character frames or borders
Cosmetic items that can be displayed on the player profile
This rewards effort, reinforces progression, and adds prestige within the community.
- More accessible event informationCurrently, players need to open…
2 votes -
Ayara's Oathsworn Bug
Subject: Bug Report: Ayara's Oathsworn search ability failed to trigger with Ordeal of Purphoros
Body:
Hi MTGA Support Team,
I am writing to report a potential bug regarding the card "Ayara's Oathsworn" interacting with "Ordeal of Purphoros". I have encountered this issue multiple times.
Platform: [PC ]
Description of the issue: When Ayara's Oathsworn is enchanted with Ordeal of Purphoros, the search ability of Ayara's Oathsworn fails to trigger even when the conditions seem to be met upon dealing combat damage to a player.
Steps to Reproduce:
Cast Ayara's Oathsworn.
Enchant it with Ordeal of Purphoros.
Attack with Ayara's Oathsworn…2 votes -
Emergent Ultimatum not picking Colorless creatures
Emergent ultimatum doesn't allow to pick colorless creature (Like Emrakul for example), while it should!
1 vote -
Theros Beyond Death Basic Land Style Missing
I recently redownloaded the client through steam and started playing again. I noticed in my drafts I was unable to apply the style I own to the theros beyond death basic lands even though my old decks still have them applied.
When I went to create a new deck, I am also unable to find that style. I can add the theros beyond death basic lands to my deck but I cannot apply any styles to them even though I've already paid for that style.
2 votes -
Freezing since update from 27th Jan
As soon as I load the game as normal, click on anything it freezes, never happened before the update on the 27th Jan. Currently using Android. Re-downloaded the game and same issue.
Another issue but wasn't major, when using Toph as your Planes walker picture, she appears on the deck builder and the loading screen, but mid game her box is of a different planeswalker. This is only minor and does not effect the game play. Unable to supply pictures due to previous issue.
Hope you can help.
Kind regards
William Kowalski-Terry
1 vote -
Rhys, the Druid
Rhys the evermore is findable with celestial reunion when beholdind two druids despite it not being a druid
1 vote -
Skipping to combat with treasure available to cast sorcery speed spell
I've had it happen to me a couple of times now where I have a treasure token available to be able to cast a sorcery speed still in my first main phase after casting a spell, but the treasure is necessary to cast the spell at sorcery speed. However, immediately upon casting a spell that uses enough mana to require the use of a treasure token to cast a sorcery spell still in my hand, it jumps to combat without giving me the opportunity to cast the additional spell at sorcery speed.
This has happened on the pc steam client.
2 votes -
BUG - Unable to change deck companion
Go into s deck and try to change companion and there is nothing to select, just a blank screen where they should be. Using PC Client.
2 votes -
Missing sleeves after purchasing Lorwyn Eclipsed mastery pass
Good evening,
I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.
Best regards,
Miguel2 votes -
Missing sleeves after purchasing Lorwyn Eclipsed mastery pass
Good evening,
I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.
Best regards,
Mario2 votes -
Basic Island (Unstable John Avon) missing under Daily Deals in the store.
On Janurary 26th 2026 the Basic Lands Cosmetic (Unstable by John Avon) appeared under the Daily Deals in the store but the Basic Island was missing and was not already owned in my collection.
I have attached images of my collection after having purchased the Basics since the items no longer appear in the store after purchase.
Could this a potential bug linked to user's collection? Does the Arena client mistakenly thinks users already own this item? it would explain why it did not appear in the store.
Usually in the past, all five basic lands are available for purchase.…
1 vote -
Jin-Gitaxias countered Banefire
Banefire says it can’t be countered and the damage can’t be prevented, yet Jin-Gitaxias, Progress Tyrant countered it. What gives?
1 vote -
Reprieve will not cast after Approach of the Second Sun is cast.
Reprieve will not cast after Approach of the Second Sun is cast.
2 votes -
After update startup
For context, I have this game on my phone and desktop. I was updating the apps on both and I tried to do it at the same time and ended up running into a login on multiple platforms issue. When I downloaded the updates individually and tried to open the app, I keep getting server connection issues a the game wont load into the main menu. Status says operational and I am currently redownloading the game on my desktop to see if that resolved the issue.
2 votes
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