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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3654 results found

  1. spell discounted by hinata does not give priority

    on the last duel i have hinata, dawn crowned on the field (Spells you cast cost {1} less to cast for each target.), and 4 valid targets for Paradoxical Outcome ({3}{U} Instant Return any number of target nonland, nontoken permanents you control to their owners’ hands. Draw a card for each card returned to your hand this way.) This should be allowed me to cast Paradoxial Outcome, however i did not get any trigger response after either me or my opponent do something. It was working fine ages ago.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Cannot use some collected cards in decks

    Steps to reproduce:
    - Open the game client, go to Decks, create a new deck.
    - Select the Standard format, filter for collected cards.
    - Some collected cards will appear dulled out (brightness is reduced like they are not collected).
    - Hovering over the counters above a card in the list will display "Owned" in a tooltip.
    - Add a collected (dulled out) card to deck, then save the deck.
    - A warning message appears saying the collected card is not in my collection.

    I have tried:
    - Restarting the game client and the Steam client
    - Restarting my computer…

    0 votes

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  3. Unable to login. Authentication failed: timeout

    I am unable to login to or access my mtg arena app.

    Unfortunately I have not had access to the app on my iPhone since more than a week now since the last update for strixhaven.

    I have tried to:

    reconnect directly on the app, login again, delete the apps cache, delete and re-download the app, login into the app on a different device, changing my account password (successfully).

    But so far none of the things I tried worked. Perhaps someone else has had the same issue?

    0 votes

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    0 comments  ·  User Interface  ·  Admin →
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  4. Daretti Bug with Nexus of Becoming

    I had brought Daretti out with Nexus of Becoming, but he didn't trigger. Also did not trigger when attacking in the next turn. I do not recall seeing any creatures or active effects that would have stopped him from triggering

    1 vote

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  5. Moonshadow

    Moonshadow ability boes not trigger when sacrificing a treasure token

    1 vote

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  6. Glissa, Herald of Predation is broken

    My opponent had Glissa, Herald of Predation as his commander. He was able to do all three of the options on each combat, even though it says choose one. There were no cards to cause it to trigger multiple times, so it's clearly bugged.

    1 vote

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  7. Transmogrant's Crown

    Transmogrant's crown will let you play the card but won't let you equip it to anything. It gets stuck on a screen that says surveil and gives you a few options but you can click on any of them.

    4 votes

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  8. Toph, The First Metalbender and Imprisoned in the moon interation

    When enchanting Toph, The First Metalbender with Imprisoned in the moon it does not remove her abilities. All artifacts are still lands.

    1 vote

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  9. Won't update (and won't load) on IPv6

    Magic: Arena won't connect to the update server (and therefore won't run) while IPv6 is activated.

    Load screen terminates at "Retrieving asset manifest" with a connection error.

    Turning off IPv6 in Windows Networking settings resolves the issue, starts as normal.

    • Right click network icon in task bar
    • Network and Internet settings
    • Advanced network settings
    • Click on down arrow at right side of network adapter
    • Click Edit on More adapter options
    • Click to deselect Internet Protocol Version 6 (TCP/IPv6)
    • Click OK
    • Restart Arena -> works as expected
    1 vote

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  10. Card from pack not in card inventory

    I opened a pack that gave me a card called "Raph's Jitte" with the subtitle of "Umezawa's Jitte." I cannot see it in my card list at all, no matter what filter settings I define. This card appears to be banned in all formats that are available online in Arena - but there should be a way to view it in the card list. I'm not sure if this is a bug or if it is intentional. Also, any card that is banned to the point that it is unplayable and unviewable should not be offered in the packs on…

    1 vote

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  11. not receiveing mastery pass rewards above level 60 in TMNT mastery pass

    Not receiving cards rewards above level 60th of the TMNT mastery pass.

    1 vote

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  12. 双刃の聖騎士/Twinblade Paladin don't perform double attack

    In a game, Twinblade Paladin has met the conditions for a double attack. The Paladin icon gains a double attack, but does not perform a double attack when the attack resolves.
    (mtga,iOS,Japanese,bug report)

    0 votes

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  13. "Declare Dominance" didn't work

    "Declare Dominance" didn't work. When I used the sorcery "Declare Dominance", whose description is "Target creature gets +3/+3 until end of turn. All creatures able to block it this turn do so," not all creatures that were able to block did so. My opponent was able to block it with just one creature instead of all three.

    1 vote

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  14. 1 vote

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MTG Arena Bugs & Product Suggestions

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