MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5437 results found
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Unfair function of Scurry Oak deck
Why I can create 5000 squirrels with my Scurry Oak deck?
I don't break any rule of game doing it, but when the number of squirrels is 40-50, my countdown timer starts and I lose my time.
Other decks can do his "magic" but this deck can't. WHY!!!!???
It's not fair.
IT'S NOT FAIR!!!!
15 votes -
Authentication Failed
So it happend again the Authentication failed again and again. I hope this time you will fix it for good.
21 votes -
Opponent's Timer Not Expiring
I encountered a bug tonight where my opponent's timer ran out while deciding whether or not to keep their hand. I waited until the timer 'rope' appeared and then until it reached it's end, instead of resulting in a loss for them the timer remained sparkling at it's end. I left the game open for a few minutes and nothing happened; when I closed and re-opened the game I had received an additional loss in my draft (Arena Cube Best of One). Attached is a screenshot of a video I took. I'm happy to send the full video via email,…
9 votes -
Game Timer Bug
Game Timer Freeze
so my oponent was losing the game i was going to do the final blow and then he just stoped to play and let the timer go downat one point the timer have go to Zero and he did not lose a timer counter and the timer stoped and stay there for infinit time.... forcing me to drop the game and give a free win to my oponent
it about time you hire a real programer
26 votes -
Your servers stink!!!
Your servers cannot handle your traffic, constantly getting kicked out & I have the latest IPad. This is a you issue. Playing is no longer fun, and card pulls are consistently awful. You’ve made a game that used to be fun…no fun at all anymore.
7 votes -
game is rigged
Tested 50 games each!
I play brawl only. With that being said, lets start with match making!
Decks have a algorithm pre-set and deteremens what deck you go agaist!
Example, if you play with Esika, God of the Tree then 90% of the time you will go against the same deck or Magda, Brazen Outlaw. tested 50 games!!!!
Second deck i played with 50 times is Lurrus, of the Dream. Not s single time i got the two decks above but instead two to three other decks....I mean seriously, your not eben trying to hide the fact that your…
25 votes -
Game Time Out with Triggers on Stack
Scute Swarm with Ancient Greenwarden. Opponent playing Protector's Shield. Over 500 ETB effects on stack resulted in time out timer running out without option to continue effecting gameplay, and forced a forfeit.
Please remove timer countdown while effects are resolving on the stack.
22 votes -
Cheating
Quit dictating how I play the game just because you want me to play a card because I can doesn't mean I have to or should. It's ridiculous when the game does this you can tell it wants you to play this way because when you don't it gives you trash that isn't useful until you have to discard or it swamps you with land cards until your opponent has so many creatures on the field you don't stand a chance. This game is rigged it cheats and crashes to make you lose and spend money which I will not.…
9 votes -
Constructed rank stuck at gold rank tier 4
IOS. Play is buggy. I have to exit program to get gp and constructed rank doesn’t”t change regardless of wins.
9 votes -
Elvish Clancaller does not hold priority
version: 2021.12.10.3971.904583
How to reproduce the bug: Play a deck with elvish Elvish Clancaller in it. Have enough open mana to cast Elvish Clancaller or activate it's ability. Have no other priority holding play components (castable spells, etc.). Priority will not be held and phases will automatically progress, unless in full-control mode, as though you were unable to take an action. This often prevents casting Elvish Clancaller or activating Elvish Clancaller's ability.
PC
see 1
Elvish Clancaller should hold priority when there are legal actions to take involving the card.
None
None.
8 votes -
Ban tibalts trickery in both historic AND standard ban it. Just BAN it
Ban tibalts trickery in both historic AND standard ban it. Just BAN it
34 votes -
Draft win not counting
Hi!
I just started playing a Quick Draft in Arena. I played three matches, winning the first, losing the second and winning the third.After the third match, the Rank ladder didn't show up. So, when it returned to the Quick Draft screen, my progress showed only a single win.
16 votes -
マッチング補正
デッキを変えるたびにこちらに不利なデッキばかりとマッチングさせられる。
クリーチャーメインのデッキを作ったら除去デッキばかり、コントロールデッキに変えればアグロデッキばかり。
毎日毎日もううんざり。たかだか１勝するだけで１時間かかるなんてゲームとして成立してないんだよ。10 votes -
Massively parallel triggered abilities and draw game warning
To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.
I'm using the PC version on Linux through Lutris
After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
After both players' extensions…
12 votes -
Green Color Challenge last
Green Color Challenge last challenge won't complete. I've beaten it twice now, but it won't check off the last box.
15 votes -
ゲームの途中に勝手に敗北処理された
MTGアリーナ十種競技決勝にて
ゲーム中にオニキス教授の＋能力を起動後、一瞬３枚のカードが見えた後、敗北の文字が表示され、敗北扱いにされました。（そのマッチ以前に１－２だった為、この大会３敗扱いで終了）
まだゲームの中盤で、ライブラリ切れによるものではありません。（２０枚程度残っていたはずです。）
また自身のライフも十分あり、オニキス教授の「１点ライフを失う」効果で敗北したものでもありません。
時間についてもすぐに操作したので、時間切れが原因ではないです。
盤面の状況が相当有利だった為、相手が投了ボタンを押しそうなタイミングではあったが、相手が実際に投了したかどうかは不明。まだ２敗ラインであり、勝てばマッチ勝利の状況で相当有利な盤面から理不尽な敗北処理は残念です。
十種競技は予選から決勝進出に向けて頑張ってきました。やっとプレイできて、実力で負けて敗退なら納得できますが、急に敗北処理されるのは残念でなりません。
このイベント自体に参加費を払っている訳ではありませんが、予選からの参加ゴールド、ジェムも考えて、補償頂けますようお願い申し上げます。
なお先の３敗表示後に、
「設定」＞「バグを報告」＞「ログを記録」
にて作ったファイルを添付します。
なおバージョンは「2021.12.10.3971.904583」です。よろしくお願いいたします。
8 votes -
Poor game balance and matchmaking
Since your matchmaking and game balance are so bad, you need to start giving experience to those who lose as well as those who win. How can anyone expect to move forward in this game when you have terrible match ups. Dont just worship the best players and those that spend tons of cash. Take care of all your players.
6 votes -
Game sucks
The ******* game is ****. Tired of playing against nothing but goblins, elves and life gain.
8 votes -
Cheating and hacking
Cheating is getting gout of hand you should put a place to were we can report cheating I have watch several different people pause the game menu in the next thing I know they have more cards than they had to begin with and magically all the cars they need to beat me when they barely have any cartridge to begin with you guys really need to check this out because it's really going to start f****** up people on anything
19 votes -
timeout
Your opponent's stacking ability is over 100, and your opponent clicks on a creature each time to put a + 1 / + 1 counter on it. The other party's time should have been consumed, but my time was consumed and I lost the timeout.
11 votes
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